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P a p e r J a m s
Clearing the Jam
Caution
6-20
D o c u P r i n t 4 5 1 2 / 4 5 1 2 N U s e r G u i d e
Search for the jammed paper, starting with the paper trays, then under
the top cover, then under the front cover.
Be careful not to touch any of the components inside the printer
when removing jammed paper. They may be very hot.
Also, jammed paper may have loose toner on it and should therefore
be handled carefully.
From the Paper Tray(s)
If you know which tray was feeding paper,
1
open that tray first. If not, begin with the lower
tray. Open the tray part way and look inside.
If you see a misfed sheet of paper (out of
2
alignment or loose in the tray), remove it as
carefully as you can.
If the paper has been partially fed from the
3
lower tray to the upper tray, open the upper
tray and try to remove the paper from there.
When you have completely cleared the jam,
4
push the tray(s) back in.
The printer will then resume the print job
If you tear the paper, be sure to remove
all of the pieces.
If a length of paper has already been
fed up into the printer, do not try to
remove it because the paper will have
loose toner on it. Instead, close the
paper tray(s) and go to "From Under
the Top Cover" (page 6-21) for
directions.
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