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P r i n t e r O p e r a t i o n P r o b l e m s
Table 6.1
Printer operation problems (continued)
Problem
Printing Errors
Printer ejects blank page.
PostScript Printing Errors
A page listing PostScript
commands is output instead of
your print job.
A PostScript job fails to print.
6-6
D o c u P r i n t 4 5 1 2 / 4 5 1 2 N U s e r G u i d e
Probable Cause
Print data.
Tape strip on Toner Cartridge.
Toner Cartridge empty.
Paper size mismatch.
Multiple sheets fed.
PCL 5e selected.
Insufficient memory.
Remedy
Check the print data sent from the computer. If
there are natural page breaks and forced breaks
close to each other in a word processor file, the
application may send a blank page to the
printer.
Check the printing parameters in the
application to see if they are set to send extra
page eject commands.
Some network software inserts blank pages to
separate jobs.
Remove the tape strip from a newly installed
Toner Cartridge.
Replace the Toner Cartridge.
If you are printing a long run of pages
with more than 30% toner coverage,
the printer may not give the usual toner
status messages. Normally the printer
will give advice messages on the
display panel when toner runs out or is
low.
Check that the page size setting in your
application matches the paper size(s) available
in the printer.
Remove the paper from the paper tray, fan the
edges, straighten it up, and then put it back into
the tray.
Set the emulation parameter to PS2 or Auto
and try printing the job again.
Either simplify the print job or install more
memory.
Table 6.1 Page 4 of 5
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