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P r i n t e r O p e r a t i o n P r o b l e m s
Table 6.1
Printer operation problems (continued)
Problem
Print data not received
Write Error Fault message
displayed.
Time Out Error message
displayed.
6-4
D o c u P r i n t 4 5 1 2 / 4 5 1 2 N U s e r G u i d e
Probable Cause
Bad cable.
Printer not on-line.
Time out error.
Remedy
Check the interface cable connections. Test
your cable by using it with another printer that
you know works. Test your printer after
connecting it with another cable that you know
works.
Check if the printer is on-line. A printer error
other than PAPER OUT may have set the
printer off-line. Check the printer display
panel.
Increase the time for I/O time-out in the
computer software.
If the problem occurs when printing from
DOS, try adding a Mode command to your
computer's AUTOEXEC.BAT file. It can be
put on its own on a single line after the PATH
statement:
If you are using a parallel interface, add:
MODE LPT1:,,P
If you are using a serial interface, add (for
example):
MODE COM1: 9600,N,8,1,P
MODE LPT1:COM1
Table 6.1 Page 2 of 5
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