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Table 6.1
Printer operation problems (continued)
Problem
Print Speed Problems
Printing takes a long time.
Long time needed to print first
page.
Paper Problems
Frequent paper jams.
Print Character Problems
Wrong characters print.
Probable Cause
Toner supply low.
Printer standby.
Overloaded tray.
Unsuitable media.
Bad media.
Paper size mismatch.
Characters not present in
printer.
Computer and printer settings
mismatch.
C h a p t e r 6 : T r o u b l e s h o o t i n g
P r i n t e r O p e r a t i o n P r o b l e m s
Remedy
Replace the Toner Cartridge.
Change the Power Saver mode (although the
printer will consume more power).
Remove some paper from the tray.
Check the paper specifications. See Table 2.1
on page 2-3.
Check the paper batch for creases, tears, nicks,
ragged edges, dirt, dampness, etc.
Check that the page size setting in your
application matches the paper size(s) available
in the printer.
Check that the typefaces and fonts that you are
trying to print are in the printer, installed in
your software, or on your computer.
Check your emulation setting options, and
parity and data bit communication settings.
Table 6.1 Page 5 of 5
6-7
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