Overview; T1200 Application Server Troubleshooting; About Console Access; T1200 As Power Supply Problems - Oracle Tekelec 1200 Maintenance Manual

Platform Maintenance

Overview

This chapter provides hardware diagnostic and troubleshooting procedures for the Tekelec 1200
application server (T1200 AS); additional hardware diagnostic testing, and the referenced
troubleshooting procedures (listed in alphabetical order). For references to procedures of
field-replaceable units (FRUs), refer to

T1200 Application Server Troubleshooting

Application server problems can be designated in three different modes: LED failure indication, log
file failure indication, or functionality failure. In some cases, the failure of one component may be
caused by the failure of another component.
The only customer-serviceable field-replaceable units for the T1200 AS are the power supplies and
hard drives. For all other failures, call the

About Console Access

Console access in this document refers to the network console access to the server (via the quad serial
card port).

T1200 AS Power Supply Problems

Figure 1: Power Supply Troubleshooting
Note: Follow this procedure only if there is a redundant power supply available. If there is only one
power supply available and it fails, call the
For referenced FRU procedures, see Chapter 4, Field-Replaceable Units (FRUs). For any other referenced
procedures, see Replacement Procedures
910-5680-001 Revision F, February 2014
Hardware Diagnostics and Troubleshooting
Field Replaceable Units
Customer Care Center.
provides troubleshooting procedures for the power supplies.
Customer Care Center
or call the Customer Care
(FRUs).
immediately.
Center.
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