Service; Troubleshooting - Cardinal 212 Series Installation, Technical And Operation Manual

4. SERVICE

4.1 Troubleshooting

8200-M639-O1 Rev D 09/14
The Cardinal 212/212X Weight Indicator has been designed to provide
you with years of trouble-free operation. However, should you experience
a problem, please refer to the troubleshooting guide below before you call
for service. The following describes several types of symptoms along with
suggested remedies.
PROBLEM
Display does not
turn on
Incorrect weight
displayed
Indicator will not
display weight
212/212X Installation & Technical
POSSIBLE SOLUTIONS
Check if the 12VDC power cable is wired correctly.
Is the battery discharged? Recharge or replace.
1. Has the indicator been calibrated?
2. Insure that the scale platform isn't touching an
adjacent object.
3. Check the load cell connector wiring.
4. If using four (4) wire load cells, insure the sense
lead jumpers (J6 & J9) are installed.
5. Have proper operation procedures been
followed?
Refer to Error and Status Message section and
make certain that the "oCAP" message is not
displayed. If so, and scale is not loaded, perform
the calibration procedure.
Page 131