Table 7-21
Issues, possible causes, and fixes
Items
Symptoms
System locks up, freezes in certain
physical area or location
No wake up
Use this information to troubleshoot wake-up issues.
Table 7-22
Issues, possible causes, and fixes
Items
Symptoms
When resuming from a power
management state the computer may
display:
●
Blank screen
●
Some light activity
138 Chapter 7 Troubleshooting guide
Procedures
Possible causes
Electromagnetic interference (EMI).
Troubleshooting steps
1.
See
(2. Examine the environment on page
high-frequency signals such as cell phones, microwave ovens.
2.
Move the computer to different locations nearby to determine where it fails and where it
does not fail.
3.
Test with a verified working computer in original factory configuration.
4.
Consult with support.
Procedures
Possible causes
Power-saving mode; multiple-display setting.
106). Pay attention to external power source,
ENWW