Electromagnetic Interference (Emi) - HP ZBook Fury 17 G7 Maintenance And Service Manual

Table 7-20 Issues, possible causes, and fixes
Items
Symptoms
Has power, light activity, fan spinning
●
HP Logo displays briefly
●
Attempt to boot to operating system and
●
freeze/hang at Windows logo
● No response to pressing
lock key
Tips

Electromagnetic Interference (EMI)

Use this information to troubleshoot EMI issues.
ENWW
Procedures
Possible causes
Conflict of instructions from multiple programs or drivers; installing a new hardware or
program that is not compatible (may also cause a blue screen error—see blue screen
issue).
num lk or caps
Troubleshooting steps
Perform the following steps one at a time to verify normal boot process:
1. Disconnect all external peripherals, and perform a hard reset
on page
2. Perform soft reset
3. Update BIOS and drivers
a.
b.
4. Run Hardware Diagnostics
to isolate hardware issue.
5. Undo recent changes in Windows
hardware, software on page
6. Reseat cables and connections
on page
7. Start Windows in safe mode
8. Use Startup Repair Windows to fix Windows damaged files.
9. Test with essential hardware configuration
configuration on page
instance, USB Windows-To-Go), if available, to isolate the software issue.
For more information, see http://support.hp.com/us-en/document/c03671001.
115).
(9. Soft reset (Default Settings) on page
(4. Update BIOS and drivers on page
Roll back to previous version may be necessary.
Go to safe mode to install drivers.
(6. HP Hardware Diagnostics and Tools on page
(5. Remove or uninstall recently added
108).
(10. Reseat cables and connections
116).
(11. Test with minimum configuration on page
118) with a verified working operating system (for
Common issues and possible solutions 137
(8. Hard reset
116).
107).
(11. Test with minimum
109)
118).