Error Codes - Nonin CO-Pilot H500 Operator's Manual

Error Codes

Certain operation conditions may cause error codes to pop-up on screen. These
error codes are detailed below:
Error Code
COM-01 Wireless connection setup
failed. Connection may have
taken too long to open.
COM-02 Wireless connection
rejected, likely due to pairing
mismatch.
COM-03 Wireless connection failed
security authentication.
OXI-01 SP-BLE is not sending
critical data.
OXI-02 SP-BLE internal error.
OXI-03 SP-BLE gas gauge failure.
MEM-01 Application configuration
failure.
MEM-02 Failure during file transfer.
OTG cable may have been
bumped during file transfer.
MEM-03 Failure during file deletion.
MEM-04 Failure creating study file.
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Possible Cause Possible Solution
Attempt connection again.
If problem persists, contact
Nonin.
Contact Nonin.
Attempt connection again. If
problem persists, contact Nonin.
Attempt connection again.
Power the device off and then on.
If problem persists, contact
Nonin.
Power the device off and then on.
If problem persists, contact
Nonin.
Power the device off and then on.
If problem persists, contact
Nonin.
Contact Nonin.
Attempt connection again.
If problem persists, contact
Nonin.
Attempt connection again.
If problem persists, contact
Nonin.
Attempt connection again.
If problem persists, contact
Nonin.
Troubleshooting