T:slim X2 Insulin Pump Event Data (Black Box); Product List - Tandem t:slim X2 User Manual

thirty (30) day period after the shipment
of the Pump, if the customer discovers
that the Pump is not suited for the
customer based on a valid, good faith
medical reason which has been
confirmed by the customer's physician,
then Tandem or the authorized
distributor will accept the return of the
Pump and provide a refund to the
customer and/or its insurance company
for the amount actually paid for the
Pump. Tandem will not accept or be
obligated to accept for return any Pump
for any other reason. To assure prompt
handling when returning a Pump, the
customer must first obtain a returned
materials authorization (RMA) number
from Tandem's or its authorized
distributor's Customer Service
Department. This RMA number must
be clearly written on the outer box. If
Tandem provides a label, the label must
be attached or taped to the outer box. If
no label is provided, Tandem
recommends shipping via insured
ground service with a tracking number.
Tandem is not responsible for lost or
damaged packages.
To obtain an RMA number and
shipping address, please contact
Tandem Customer Technical Support.
Returns pre-authorized by Tandem's
authorized distributors should be sent
to the distributor authorizing the return,
unless other instructions are provided.
Returns made without the RMA number
will be returned to the customer, freight
collect. This policy is subject to
applicable law.
33.14 t:slim X2 Insulin Pump Event
Data (Black Box)
Your t:slim X2 pump's event data is
monitored and logged on the pump.
The information stored on the may be
obtained and used by Customer
Technical Support for troubleshooting
purposes when a pump is uploaded to
a data management application that
supports use of the t:slim X2 pump, or if
the pump is returned for any reason.
Others who may assert a legal right to
know, or who obtain your consent to
know such information may also have
access to read and use this data.
CHAPTER 33 • Technical Specifications

33.15 Product List

For a complete product list, please
contact Customer Technical Support.
Insulin Delivery
• t:slim X2 insulin pump with Control-
IQ™ technology
• t:case (pump cover with clip)
• t:slim X2 user guide
• USB cable
• USB charger with power plugs
• cartridge removal tool
Consumables
• cartridge
• t:slim X2 cartridge (t:lock™
connector) with filling syringe and
needle
• infusion set (all with t:lock
connector)
Infusion sets are available in
different cannula sizes, tubing
lengths, insertion angles, and may
come with or without an insertion
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