Yealink VC880 Administrator's Manual
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Yealink VC880 Administrator's Manual

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Summary of Contents for Yealink VC880

  • Page 2: Table Of Contents

    Contents About This Guide..................... 7 Related Documentations............................7 Getting Started......................8 Hardware Overview.............................. 8 Hardware of VC880 Codec........................8 Hardware of PVT980 Codec........................10 Hardware of VC800 Codec........................11 Hardware of VC500/PVT950 Codec..................... 13 Hardware of VC200 Codec........................15 Hardware of VCC22 Video Conferencing Camera................16 Hardware of VCH50 Video Conferencing Hub..................18...
  • Page 3 Configuring Account Settings..........................63 Configuring SIP Settings........................63 Configuring H.323 Settings........................67 Configuring PSTN..........................70 Configuring the Video Conference Platform..................... 71 Yealink VC Cloud Management Service....................72 Yealink Meeting Server.......................... 74 StarLeaf Cloud Platform.........................76 Zoom Cloud Platform..........................76 Pexip Cloud Platform..........................78 Logging into the BlueJeans Cloud Platform..................80...
  • Page 4 | Contents | iv Selecting Video Frame Rate and Resolution..................124 Maximizing Monitor Video Display....................125 Configuring the Monitor Resolution....................125 Configuring Automatic Sleep Time..................... 126 CEC Monitor Controls..........................127 System Integrated with Control Systems..................... 127 Configuring Content Sharing..........................129 Configuring Dual-Stream Protocol.......................130 Configuring Mix-Sending........................
  • Page 5 | Contents | v Adding a History Record to the Local Directory................187 Deleting History Records........................187 Placing Calls from Call History......................188 Placing a Call..............................189 Placing a Call by Entering a Number....................189 Placing a Call from the Search Result....................190 Placing a Call from the Search Result by CTP20................
  • Page 6 Troubleshooting..................... 208 General Issues..............................209 Call Issues................................. 209 Audio Issues..............................211 Video Issues..............................212 Placing a Test Call............................213 System Diagnostics............................213 Diagnosing the Audio...........................213 Diagnosing the Camera........................214 Diagnosing the Network........................214 System Status..............................215 System Status List..........................215 Viewing System Status......................... 217 Viewing Call Statistics............................217...

  • Page 7: About This Guide

    Yealink CP960 HD IP Conference Phone Quick Reference Guide, which describes how to use CP960 conference phone. • Yealink Wi-Fi USB Dongle WF50 User Guide, which describes how to connect the VCS codec to the wireless network and provide wireless AP via WF50. •...

  • Page 8: Getting Started

    Hardware of VC880 Codec With rich physical interfaces for audio and video connection, VC880 can be connected to the 3rd-party camera or access to the video matrix. In addition, it comes with the professional RCA-in/out interface that integrates the mixer with the gooseneck microphone.
  • Page 9 | Getting Started | 9 Port Name Description ① LED Indicator Indicate different status of the system. ② Reset Key Reset the system to factory defaults. ③ • Connect to a USB flash drive. Insert a USB flash drive for storing screenshots, recording videos or capturing packets.

  • Page 10: Hardware Of Pvt980 Codec

    | Getting Started | 10 Port Name Description ⑧ VC Hub/Camera • If you want to use wired sharing to present, connect this port to the Codec port on the VCH50 video conferencing hub. • Connect this port to the Camera port on theVCC22 video conferencing camera.

  • Page 11: Hardware Of Vc800 Codec

    | Getting Started | 11 Port Name Description ③ • Connect to a USB flash drive Insert a USB flash drive for storing screenshots, recording videos or capturing packets. If multiple USB flash drives are connected, only the latter one can be identified.
  • Page 12 • Rear Panel of VC800 Codec Front Panel of VC800 Codec The LED indicator in front of the camera indicates different status of the endpoint. Related information LED Instructions of VC880/VC800/VC500/VC200/PVT980/PVT950 Rear Panel of VC800 Codec Port Name Description ①...

  • Page 13: Hardware Of Vc500/Pvt950 Codec

    5 x optical zoom, white balance and automatic gain. • Front Panel of VC500/PVT950 Codec • Rear Panel of VC500/PVT950 Codec Front Panel of VC500/PVT950 Codec The LED indicator in front of the camera indicates different status of the endpoint. Related information LED Instructions of VC880/VC800/VC500/VC200/PVT980/PVT950...
  • Page 14 | Getting Started | 14 Rear Panel of VC500/PVT950 Codec Port Name Description ① • Connect to a USB flash drive Insert a USB flash drive for storing screenshots, recording videos or capturing packets. If multiple USB flash drives are connected, only the latter one can be identified.

  • Page 15: Hardware Of Vc200 Codec

    Hardware of VC200 Codec Yealink VC200 is an entry-level smart video conferencing endpoint designed for small and huddle room. Its Ultra HD 4K and 4 x digital zoom camera and 103° super-wide angle lens deliver outstanding video quality and additional boost face-to-face collaboration.

  • Page 16: Hardware Of Vcc22 Video Conferencing Camera

    1080P/60 frame full HD video, has OSMO and PTZ function, and processes professional video quality and environmental adaptability. You can connect up to 9 VCC22 video conferencing cameras to the VC880/PVT980 video conferencing system, and 8 to VC800 video conferencing system.
  • Page 17 | Getting Started | 17 • Front Panel of VCC22 Video Conferencing Camera • Rear Panel of VCC22 Video Conferencing Camera Front Panel of VCC22 Video Conferencing Camera The LED indicator in front of the camera indicates different status of the endpoint. Related information LED Instructions of VCC22 Video Conferencing Camera Rear Panel of VCC22 Video Conferencing Camera...

  • Page 18: Hardware Of Vch50 Video Conferencing Hub

    | Getting Started | 18 Port Name Description ① HDMI Out Connect to a monitor for displaying shared content. ② Camera Port Connect to a PoE switch. ③ Reset Key Reset the camera to factory defaults. ④ Security Slot Allow you to connect a universal security cable to VCC22, so you can lock it down. The camera cannot be removed when locked.

  • Page 19: Hardware Of Cp960 Conference Phone

    Hardware of CP960 Conference Phone You can use CP960 conference phone as a microphone and a speaker when you are using VC200/VC500/VC800/ VC880/PVT980/PVT950 to place calls. You can also place calls, answer calls or view directory and history on the CP960 conference phone.
  • Page 20 | Getting Started | 20 CP960 Conference Phone NO. Item Description ① Three Internal Support 360-degree Microphones audio pickup at a radius of up to 6 meters. ② Mute Button • Indicate the status of the device and the call. •...

  • Page 21: Introduction Of Ctp20 Touch Panel

    Introduction of CTP20 Touch Panel As the controller of VCS devices, CTP20 touch panel can help you fully control VC200/VC500/VC800/VC880 system. You can use it to place calls, initiate conferences, adjust the volume, control the camera, record videos, and so on.

  • Page 22: Hardware Of Cpe90 Wired Expansion Microphones

    | Getting Started | 22 Name Description ① Connects to the video conferencing system to obtain Wi-Fi profile. Connects to the PC for sharing content. ② Presentation button Presses it to start or to stop sharing the full screen of the PC. Long presses it for 3 seconds and release it, and then choose the window you want to share.

  • Page 23: Hardware Of Cpw90-Bt Bluetooth Wireless Microphone

    | Getting Started | 23 Name Description ① Built-in Microphones Supports 360-degree audio pickup at a radius of up to 3 meters. ② Mute Button • Indicates call status. • Toggles mute feature. Related information LED Instructions of CPE90 Wired Expansion Microphones Hardware of CPW90-BT Bluetooth Wireless Microphone The CPW90-BT is a Bluetooth wireless microphone, which can work as the audio input device of the video conferencing system.
  • Page 24 | Getting Started | 24 Item Description Switch • Power the system on and off. • Put the system to sleep or wakes the system. Video recording key Start or stop recording the video and audio. Layout key Adjust the layout during a video call. Customization key Customize the key function.

  • Page 25: Led Instructions

    | Getting Started | 25 Item Description Volume down key Decrease the speaker volume. Zoom in key • Increase the focal length of the camera. • Zoom in the screenshot. • Turn the page up. Zoom out key • Decrease the focal length of the camera. •...

  • Page 26: Led Instructions Of Vc880/Vc800/Vc500/Vc200/Pvt980/Pvt950

    The VC880/VC800/PVT980 system is powered on. The VC880/VC800/PVT980 is upgrading firmware. The VCC22 video conferencing camera is working. Solid red The VC880/VC800/PVT980 system is in sleep mode. The VCC22 video conferencing camera is disabled. Flashing red The VCC22 video conferencing camera is upgrading firmware.

  • Page 27: Led Instructions Of Cpe90 Wired Expansion Microphones

    | Getting Started | 27 LED Status Description The CP960 conference phone is muted. Flashing red The CP960 conference phone is ringing. Solid green The CP960 conference phone is placing a call. The CP960 conference phone is in a call and unmuted. The CP960 conference phone is idle.

  • Page 28: Led Instructions Of Wpp20 Wireless Presentation Pod

    The WPP20 cannot find or connect to the video conferencing system in 10 seconds after start-up. The WPP20 pairs to the video conferencing system successfully, but it does not detect the Yealink Wireless Presentation Pod software is running on your PC. Yealink Wireless Presentation Pod software is turned off. Firmware update fails.

  • Page 29: Powering On The System

    | Getting Started | 29 • Configuration Methods Powering On the System Your system starts up automatically after you connect an electrical supply. If your power off the system using the remote control, do the following to power it up. Procedure On your remote control, press Your system is powered on successfully, and the LED indicator illuminates solid green.

  • Page 30: Configuration Methods

    (only applicable to VC200) Account Optional: Log into the video conferencing platform. Your system supports Yealink VC Cloud/Yealink Meeting Server/StarLeaf/ Zoom/Pexip/BlueJeans/EasyMeet/Custom platform. Configuration Methods You can configure your system via web user interface, VCR11 remote control, CTP20 or CP960 conference phone.
  • Page 31 • On your web user interface, go to Network > Advanced > Web Server. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Advanced > Advanced Network > Web Server Type. • For VC200: on your remote control, go to More > Network > Wired Network > Advanced Network > Web Server Type.
  • Page 32 | Getting Started | 32 Parameter Description Configuration Method HTTPS port Web user interface Specifies the HTTPs port for the user to access the system’s the web user interface. Valid value: Any integer from 1 to 65535. Ensure that the configured port is not occupied. Default: 443 HTTP &...
  • Page 33 Using CTP20 Touch Panel You can use CTP20 Touch Panel to configure and control VCS. For more information about CTP20 Touch Panel, refer to Yealink CTP20 Quick Start Guide.

  • Page 34: Vcs Deployment Methods

    Using CP960 Conference Phone You can use the CP960 conference phone to perform calling and partial configuration tasks. For more information, refer to Yealink CP960 HD IP Conference Phone Quick Reference Guide. VCS Deployment Methods This chapter introduces how to deploy VCS.

  • Page 35: Nat

    Specifies the static NAT type. Web user interface • Disabled—the system does not use the Remote control NAT feature. CTP20 Manual—the system uses the manually • configured NAT public address. Auto—the system obtains the NAT public • address from the Yealink-supplied server. Default: Off.
  • Page 36 Description Configuration Method NAT Public IP • Displays the NAT public address Web user interface Address/Public automatically obtained from the Yealink- Remote control IP Address supplied server if the static NAT is set to Auto. CTP20 • Configures the NAT public address for the system if the static NAT is set to Manual.

  • Page 37: Stun

    | VCS Deployment Methods | 37 Route Traversal Procedure 1. Do one of the following: • On your web user interface, go to Network > NAT/Firewall > NAT Configuration. • On your remote control, go to More > Setting > Advanced > NAT/Firewall > NAT. For VC200: on your remote control, go to More >...
  • Page 38 | VCS Deployment Methods | 38 Capturing packets after you enable the STUN feature, you can find that the VCS sends Binding Request to the STUN server, and then the mapped IP address and the port are placed in the Binding Response: Binding Success Response MAPPED-ADDRESS: 59.61.92.59:19232.
  • Page 39 Configuring SIP Settings Configuring NAT H.460 Yealink video conferencing systems support firewall traversal of H.323 calls using H.460 protocols. To use this feature, make sure your gatekeeper supports H.460 feature. Note: If you configure H.323 settings and enable H.460 support, the system ignores the static NAT settings automatically.

  • Page 40: Intelligent Traversal

    | VCS Deployment Methods | 40 Configuring H.460 for H.323 Calls If you want to make private-to-public calls via H.323 protocol, you can enable H.460 feature for H.323 protocol. Procedure 1. Do one of the following: On your web user interface, go to Account > H.323 > H.460 Active. •...

  • Page 41: Vpn

    Yealink video conferencing system uses OpenVPN to achieve VPN feature. To prevent disclosure of private information, tunnel endpoints must authenticate each other before the secure VPN tunnel is established. After you configure VPN feature on the system, the system will act as a VPN client and uses the certificates to authenticate with the VPN server.

  • Page 42: Cloud Deployment Method

    | VCS Deployment Methods | 42 • Related VPN Files • Configuring VPN Related VPN Files To use VPN, you should upload the compressed package of VPN-related files to the system in advance. The file format of the compressed package must be *.tar. The related VPN files are certificates (ca.crt and client.crt), key (client.key), and the configuration file (vpn.cnf) of the VPN client.

  • Page 43: Configuring System Settings

    Adjusting MTU of Data Packets • IPv4 and IPv6 Network Settings Yealink video conferencing system support IPv4 addressing mode, IPv6 addressing mode, as well as the IPv4&IPv6 dual stack-addressing mode. Note: Yealink video conferencing systems comply with the DHCPv4 specifications documented in 2131, and 3315.
  • Page 44 | Configuring System Settings | 44 IP Addressing Mode Configuration Procedure 1. Do one of the following: • On your web user interface, go to Network > LAN Configuration > Internet Port > IPv4/IPv6. • On your remote control, go to More > Setting > Advanced > Wired Network > IP Mode. For VC200: on your remote control, go to More >...
  • Page 45 | Configuring System Settings | 45 Parameter Description Configuration Method Static IP Web user interface Enables or disables the system to use manually configured network settings. Note: the default value is Off. If you change this parameter, the system will reboot to make the change take effect.
  • Page 46 | Configuring System Settings | 46 Configuring IPv6 You can set up an IPv6 address for the system either by using DHCPv6 or by manually configuring an IPv6 address. Ensure that your network environment supports IPv6. Before you begin Ensure that your network mode is set to IPv6 or IPv4&IPv6. Procedure 1.

  • Page 47: Dhcp Options

    • DHCP Option 42, Option 2 DHCP Option 12 • Supported DHCP Option for IPv4 The following table lists common DHCP options for IPv4 supported by Yealink video conferencing system. Parameter DHCP Options Description Subnet Mask Specify the client’s subnet mask.
  • Page 48 | Configuring System Settings | 48 Parameter DHCP Options Description Domain Name Server Specify a list of domain name servers available to the client. Host Name Specify the name of the client. Domain Server Specify the domain name that client should use when resolving hostnames via DNS.

  • Page 49: Vlan

    In addition to manual configuration, the system also supports automatic discovery of VLAN via LLDP or DHCP. The assignment takes effect in this order: assignment via LLDP, manual configuration, then assignment via DHCP. VLAN Feature on Yealink IP Phones. For more information on VLAN, refer to Configuring LLDP •...
  • Page 50 | Configuring System Settings | 50 Parameter Description Configuration Method Active Enables or disables the LLDP Web user interface feature on the system. Remote control Note: the default value is Off. CTP20 If you change this parameter, the system will reboot to make the change take effect.
  • Page 51 | Configuring System Settings | 51 Parameter Description Configuration Method VID(1-4094) Specifies the identification of the Web user interface Virtual LAN. Remote control Note: the default value is 1. The CTP20 value can be any integer from 1 to 4094. If you change this parameter, the system will reboot to make the change take effect.

  • Page 52: Wi-Fi

    Wi-Fi For VC880/VC800/VC500/PVT980/PVT950: you need to connect a WF50 Wi-Fi USB Dongle to the system for connecting to the wireless network. For VC200: you can connect to the wireless network directly. •...
  • Page 53 | Configuring System Settings | 53 • If you use the remote control, select the corresponding Wi-Fi (SSID), and press OK. If the network is secure, enter its password in the Password field, and select Join to Network. • If you use CTP20, select the corresponding Wi-Fi (SSID). If the network is secure, enter its password in the Password field, and tap Join to Network.

  • Page 54: Wireless Access Point

    • 2. Disable the Wi-Fi. Wireless Access Point For VC880/VC800/VC500/PVT980/PVT950: you need to connect a WF50 Wi-Fi USB Dongle to the system for providing the wireless AP. For VC200: you can provide wireless AP directly. • Enabling the Wireless Access Point Configuring Wireless Access Point •...
  • Page 55 | Configuring System Settings | 55 Parameter Description Configuration Method AP name Configures the name of wireless Web user interface Remote control CTP20 Security mode Configures the security mode of Web user interface the wireless AP. Remote control • None CTP20 •...
  • Page 56 | Configuring System Settings | 56 Parameter Description Configuration Method AP IP Address Web user interface Configures the generation type of wireless AP address. • Auto—generates the wireless AP address automatically. The default network segment is 192.168.144.X. • Manual—If automatically generated network segment conflicts with the one you use, you can change the...

  • Page 57: 802.1X Authentication

    EAP-TLS (Device and CA certificates are required, password is not required) • EAP-PEAP/MSCHAPv2 (CA certificates are required) • EAP-TTLS/EAP-MSCHAPv2 (CA certificates are required) For more information on 802.1X authentication, refer to Yealink 802.1X Authentication. • Configuring the 802.1x Authentication Configuring the 802.1x Authentication Procedure 1.
  • Page 58 | Configuring System Settings | 58 For VC200: on your remote control, go to More > Network > Wired Network > Advanced Network > 802.1x Mode. On your CTP20, tap Setting > Advanced > Advanced Network > 802.1 Mode. • 2.

  • Page 59: Network Speed And Duplex Mode

    • Supported Transmission Methods • Configuring Transmission Methods Supported Transmission Methods The supported transmission methods for VC880/VC800/VC500/PVT980/PVT950 system’s Internet port are listed below: • Auto • Full-duplex (transmit in 10Mbps, 100Mbps or 1000Mbps) •...

  • Page 60: Restricting Reserved Ports

    | Configuring System Settings | 60 Restricting Reserved Ports By default, the system communicates through TCP and UDP ports from 50000 to 51000 for the video, the voice, the presentation, and the camera control. The system uses only a small number of these ports during a call. The specific number of the port depends on the number of participants in the call, the protocol used, and the number of ports required for the type of call (video or voice).
  • Page 61 | Configuring System Settings | 61 In order to make VoIP transmissions intelligible to receivers, audio packets should not be dropped, excessively delayed, or made to suffer varying delay. DiffServ model can guarantee high-quality voice transmission when the audio packets are configured to a higher DSCP value. Video QoS Some issues, such as the video packet loss and delay may cause the video images distorted and unclear.

  • Page 62: Adjusting Mtu Of Data Packets

    | Configuring System Settings | 62 Parameter Description Configuration Method Data Priority Configures the DSCP Web user interface (Differentiated Services Code Remote control Point) for data packets. CTP20 Note: the default value is 63. The greater the number is, the higher the priority is.

  • Page 63: Configuring Account Settings

    • Configuring H.323 Settings • Configuring PSTN Configuring SIP Settings Yealink video conferencing system supports Session Initiation Protocol (SIP). If your server supports SIP, you can use SIP to establish calls. • Configuring SIP Accounts • Configuring SIP IP Call Configuring SIP Accounts Yealink video conferencing system supports Session Initiation Protocol (SIP).
  • Page 64 | Configuring System Settings | 64 Parameter Description Configuration Method Account Active/SIP Account Enable or disable SIP Accounts. Web user interface Note: the default value is On. If Remote control it is set to disabled, the devices CTP20 cannot place or receive calls via the SIP protocol.
  • Page 65 | Configuring System Settings | 65 Parameter Description Configuration Method Transport Configures the transport Web user interface protocol for transmitting the SIP Remote control signaling. CTP20 The supported protocols are as follows: • UDP—it provides the best transmission for SIP signaling.
  • Page 66 | Configuring System Settings | 66 Parameter Description Configuration Method Rport Web user interface Enables or disables the RPORT feature on the device. When the VCS is behind a NAT device, you can enable this feature for the port traversal with the SIP sever.

  • Page 67: Configuring H.323 Settings

    | Configuring System Settings | 67 Configuring H.323 Settings You can place IP calls via the H.323 protocol. If your network uses a gatekeeper, you can register an H.323 account for the system, and specify its H.323 name and extension. This allows others to call you via your H.323 name or the extension instead of the IP address.
  • Page 68 | Configuring System Settings | 68 Parameter Description Configuration Method H.323 Extension Specifies the device extension Web user interface that can be identified by the Remote control gatekeepers and gateways. CTP20 Note: the default value is blank. If two devices are registered to the same gatekeeper, they can make point-to-point calls by dialing their extensions.
  • Page 69 | Configuring System Settings | 69 Parameter Description Configuration Method Port/Gatekeeper Port 2 Configures the port for the Web user interface secondary gatekeeper. Remote control Note: the default port number CTP20 is 1719. The value can be any integer from 0 to 65535. Gatekeeper Authentication/ Enables or disables support for Web user interface...

  • Page 70: Configuring Pstn

    | Configuring System Settings | 70 Parameter Description Configuration Method Local Early Media Web user interface Enables or disables the local early media feature on the device. Off—the local system sends • an Open Logical Channel (OLC) message and receives the acknowledgement message of OLC from the far site.

  • Page 71: Configuring The Video Conference Platform

    Custom Note: If you purchase the VC200 Custom Edition for Yealink Cloud, your endpoint can register a Yealink Cloud account only. Other Cloud platforms are unavailable on your endpoint. What’s more, you cannot register a SIP account or H.323 account, and cannot dial an IP address.

  • Page 72: Yealink Vc Cloud Management Service

    It offers significant convenience and cost-savings to integrators and business customers in terms of deployment, configuration and usage. The cloud enterprise administrator uses the Yealink VC Cloud management service to assign each user an individual Yealink VC Cloud Management Service Administrator Guide.
  • Page 73 Management Service platform. CTP20 PIN Code Login: This • method uses the user’s PIN code to log into the Yealink VC Cloud Management Service platform. The 9-digit PIN code is disposable and expires if it is unused for 7 days. Contact your Cloud administrator when it expires.

  • Page 74: Yealink Meeting Server

    A Yealink Cloud account can be logged into 5 devices at most simultaneously. Yealink Meeting Server The enterprise administrator uses the Yealink Meeting Server (YMS) to assign each user an individual YMS account. For more information on how to add YMS accounts, refer to Yealink Meeting Server Administrator Guide.
  • Page 75 Web user interface name of Yealink meeting server. Remote control Default: blank. CTP20 Port Web user interface Select a port of Yealink meeting server. Default port number: 0 Outbound Proxy Server/ The IP address or domain name Web user interface Outbound Server of the outbound proxy server.

  • Page 76: Starleaf Cloud Platform

    | Configuring System Settings | 76 If the enterprise administrator enables the Device upgrade feature on Yealink meeting server, video conferencing systems with YMS accounts logged into will upgrade the firmware automatically once they receive the new firmware from Yealink meeting server.
  • Page 77 | Configuring System Settings | 77 Logging into Zoom Cloud Platform Procedure 1. Do one of the following: • On your web user interface, go to Account > VC Platform > Video Conference Platform. • On your remote control, go to More > Setting > Advanced > Video Conference Platform. •...

  • Page 78: Pexip Cloud Platform

    | Configuring System Settings | 78 Parameter Description Configuration Method Server Expires Web user interface The registration timeout (in seconds) of the device. After the timeout, the device will send the registration request to the server again. Default: 3600. Keep Alive Interval Web user interface Configures the interval (in seconds) that the device sends...
  • Page 79 | Configuring System Settings | 79 Parameter Description Configuration Method Username Specifies the username for this Web user interface Pexip account. Remote control Default: blank. CTP20 Password Specifies the password for this Web user interface Pexip account. Remote control Default: blank. CTP20 Server Host/Server The IP address or domain name...

  • Page 80: Logging Into The Bluejeans Cloud Platform

    SIP server can remain connected to the device. Default: 30. Note: Yealink VCS also supports register a Pexip account via the standard H.323 or SIP protocol. For more Configuring SIP Settings Configuring H.323 Settings information, refer to...
  • Page 81 | Configuring System Settings | 81 • Logging into the BlueJeans Cloud Platform Logging into the BlueJeans Cloud Platform Procedure 1. Do one of the following: • On your web user interface, go to Account > VC Platform > Video Conference Platform. On your remote control, go to More >...

  • Page 82: Registering An Easymeet Account

    | Configuring System Settings | 82 Parameter Description Configuration Method Server Expires Web user interface The registration timeout (in seconds) of the device. After the timeout, the device will send the registration request to the server again. Default: 3600. Keep Alive Interval Web user interface Configures the interval (in seconds) that the device sends...
  • Page 83 | Configuring System Settings | 83 Parameter Description Configuration Method Password Specifies the password for this Web user interface EasyMeet account. Remote control Default: blank. CTP20 Server Host/Server The IP address or the domain Web user interface name of the EasyMeet server. Remote control Default: blank.

  • Page 84: Videxio Platform

    Default: 30 seconds. Videxio Platform You can log into Videxio platform and Videxio accounts will be automatically logged into the devices. Videxio platform is only available to VC200/VC500/VC800/VC880. When you place a call using the Videxio account, you can: •...

  • Page 85: Registering A Custom Account

    | Configuring System Settings | 85 Registering a Custom Account You can register a custom account for communication. Procedure 1. Do one of the following: • On your web user interface, go to Account > VC Platform > Video Conference Platform. On your remote control, go to More >...
  • Page 86 | Configuring System Settings | 86 Parameter Description Configuration Method Remember password Remote control Enables or disables the device to remember the password. Note: the default value is Off. If it is set to On, the password will be filled automatically when you enter the username next time.

  • Page 87: Logging Out Of The Video Conference Platform

    About this task If you do not register a Cloud account, or you only register a Yealink Cloud account or YMS account, you can configure a third-party VMR (StarLeaf/Zoom/BlueJeans/Pexip/EasyMeet/Videxio Platform) in advance, so that you can quickly join a VMR without registering a third-party Cloud account.

  • Page 88: Configuring General Settings

    It only works when you do not log into a Cloud platform, or you only register a Yealink Cloud account/YMS account. The dialing screen of your web user interface and the monitor will appear the configured VMR. You can select the desired VMR from the pull-down menu, and then enter the conference ID to call the corresponding VMR.

  • Page 89: Setting The Language

    | Configuring System Settings | 89 Parameter Description Configuration Method Site Name Configures the site name of the Web user interface system. Remote control Note: you can enter 64 CTP20 characters at most. Setting the Language You can specify a language displayed in the monitor and the web user interface respectively. The CP960 conference phone will detect and use the same language as the monitor.
  • Page 90 | Configuring System Settings | 90 Time zone Time zone Time zone Time zone -08:00 Mexico (Tijuana, +02:00 Jordan (Amman) Mexicali) -08:00 United States-Pacifi Time +02:00 Latvia (Riga) -07:00 Canada (Edmonton, +02:00 Lebanon (Beirut) Calgary) -07:00 Mexico (Mazatlan, +02:00 Moldova (Kishinev) Chihuahua) -07:00 United States-Mountain...
  • Page 91 | Configuring System Settings | 91 Time zone Time zone Time zone Time zone -03:00 Brazil (DST) +06:00 Kazakhstan (Astana, Almaty) -02:30 Newfoundland and +06:00 Russia (Novosibirsk, Labrador Omsk) -02:00 Brazil (no DST) +06:30 Myanmar (Naypyitaw) -01:00 Portugal (Azores) +07:00 Russia (Krasnoyarsk) +07:00 Thailand (Bangkok)
  • Page 92 | Configuring System Settings | 92 Time zone Time zone Time zone Time zone +01:00 Netherlands (Amsterdam) +13:30 Chatham Islands +01:00 Namibia (Windhoek) +14:00 Kiribati NTP Settings You can set a NTP time server for the desired area as required. The NTP time server address can be offered by the DHCP server or configured manually.
  • Page 93 | Configuring System Settings | 93 Configuring the DST You can set Daylight Saving Time (DST) for the system according to the location. By default, the DST is set to Automatic, so it can be adjusted automatically from the current time zone configuration. Procedure 1.
  • Page 94 | Configuring System Settings | 94 Parameter Description Configuration Method End Date Web user interface When you select By Date as the fixed type, configure the end time of DST. Note: It only works when you enable Daylight Saving Time. DST Start Month Web user interface When you select By Week as the...
  • Page 95 | Configuring System Settings | 95 Customizing the Time and Date Format You can customize the time and date by choosing between a variety of time and date formats. Procedure 1. Do one of the following: On your web user interface, go to Setting > Date & Time. •...

  • Page 96: Allowing Website Snapshot

    | Configuring System Settings | 96 Parameter Description Configuration Method Time Reminder Web user interface Enables or disables the system to display a clock on the hour during a call. Default: On. 3. Configure the time and date. Allowing Website Snapshot You can choose whether to allow the web to show the same content that displayed on your monitor.
  • Page 97 | Configuring System Settings | 97 Screen Saver The screen saver automatically starts when the system or CP960 conference phone has been idle for the preset waiting time. You can set screen saver for the monitor and CP960 conference phone respectively. •...
  • Page 98 | Configuring System Settings | 98 Parameter Description Configuration Method Hide IP address Web user interface Enables or disables the IP address to be displayed on the status bar. On—do not display the IP • address. • Off—display the IP address. Default: Off.
  • Page 99 | Configuring System Settings | 99 Parameter Description Configuration Method Hide UI in Idle Screen Web user interface Enables the monitor to hides the user interface when the system is idle. On—hide the user interface. • • Off—display the user interface.
  • Page 100 | Configuring System Settings | 100 Parameter Description Configuration Method Mute Icon Web User Interface Enables or disables the system to hide the mute icon ( ) during a call. • Show- the system displays the mute icon. Hide with UI- the system •...
  • Page 101 | Configuring System Settings | 101 Parameter Description Configuration Method Sitename Icon Web User Interface Enables or disables the system to hide the site name during a call. • Show- the system displays the site name. • Hide with UI- the system displays the site name and then hide it after 5 seconds.

  • Page 102: Configuring The Keyboard Input Method

    | Configuring System Settings | 102 Parameter Description Configuration Method OutPut Mute Icon Web User Interface Enables or disables the system to hide the output mute icon ( during a call. • Show- the system displays the output mute icon. Hide with UI- the system •...

  • Page 103: Configuring Usb Storage

    | Configuring System Settings | 103 Configuring USB Storage If you have high requirement for data security, you can disable the USB storage. After disabling the feature, you cannot use the USB flash drive to store recorded videos, screenshots or captured packets. Procedure 1.

  • Page 104: Configuring Video Recording

    | Configuring System Settings | 104 2. Configure and save the following settings: Parameter Description Configuration Method Screenshot Web user interface Enables or disables to capture the screenshot by using the remote control. • On—you can take a screenshot by the remote control.
  • Page 105 Web user interface Confirm (it is action that you use WPP20 to record. only available to Default: On. VC200/VC500/ VC800/VC880) Dual Screen Web user interface Select the desired screen. You can record the Recording video on the selected screen when you are using dual screen.

  • Page 106: Configuring The Audio Settings

    Configuring the Noise Suppression Configuring the Audio Output Model Audio Output VC880/VC800/VC200/PVT980 • Auto- selects the audio output with the highest priority. If the audio output with the highest priority is removed, the system will select the device with the second highest priority. The priority is VCS Phone>HDMI>Line Output.

  • Page 107: Eq Self-Adaption

    EQ Self-Adaption The system supports EQ self-adaption to optimize the acoustic effect. For VC880/VC800/VC500/PVT980/PVT950: the EQ self-adaption starts when one of the following situations occurs: The audio output device manually or automatically switches to HDMI or Line Output/USB to Line Output.

  • Page 108: Audio Input

    Available Audio Input • Specifying an Available Audio Input • Available Audio Input Model Audio Output VC880/VC800/PVT980 • Auto—the system automatically selects the audio input with the highest priority. The audio input priority is shown as below: • VCS Phone •...
  • Page 109 On your web user interface, go to Setting > Video & Audio > Audio Settings > Audio Input. • For VC880/VC800/VC500: on your remote control, go to More > Setting > Video & Audio > Audio Settings > Audio Input.

  • Page 110: Media Audio Input

    | Configuring System Settings | 110 Parameter Description Configuration Method Line AEC Web user interface Enables or disables echo cancellation for line input device. On- eliminate the echo to • the line input devices. If you select an acoustic device (for example: a microphone) to be the line input, you can enable this configuration.

  • Page 111: Key Tone

    On your web user interface, go to Setting > Video & Audio > Audio Settings > Media Audio Input. • For VC880/VC800/VC500: on your remote control, go to More > Setting > Video & Audio > Audio Settings > Media Audio Input.

  • Page 112: Tones

    | Configuring System Settings | 112 Tones When receiving a message, the system will play a warning tone. You can customize tones or select specialized tone sets (vary from country to country) to indicate different conditions of the system. • Supported Tones •...

  • Page 113: Codecs

    | Configuring System Settings | 113 Parameter Description Configuration Method Ring Back Web user interface Customizes the ring-back tone for the system Note: the default value is blank. When it is blank, the American tones are enabled. Busy Web user interface Customizes the busy tone for the system.
  • Page 114 | Configuring System Settings | 114 Audio Codec Algorithm Bit Rate Sample Rate Reference Opus opus RFC 6716 8-12 Kbps 8 Ksps 16-20 Kbps 12 Ksps 28-40 Kbps 16 Ksps 48-64 Kbps 24 Ksps 64-128 Kbps 48 Ksps ARES ARES 8-64kpbs 48 Ksps G.722.1C...
  • Page 115 On—different devices have • different definition about audio codec byte sequence, which may lead to the audio incompatibility problems between Yealink and certain devices. You can enable this feature to solve these incompatibility problems. Default: Off. Video Codecs The video codecs that the system uses to establish a call should be supported by the server. When placing a call, the system will offer the enabled video codec list to the server and then use the video codec negotiated with the called party according to the priority.
  • Page 116 SVT T (it is only available to This feature is only available to Web user interface VC200/VC500/VC800/VC880) H.264/H.264 video codecs. Default: Off. Selecting an H.265 Mode You can select VBR or CBR for the H.265 video codec according to your network bandwidth. It is only applicable to VC200 endpoint.

  • Page 117: Dtmf

    | Configuring System Settings | 117 Parameter Description Configuration Method H.265 Mode Web user interface H.265 video codec. VBR- the output data rate of • the H.265 codec varies per time segment. You can save nearly half the bandwidth. • CBR- the output data rate of the H.265 codec is constant.
  • Page 118 | Configuring System Settings | 118 DTMF digits are transmitted in the voice band. It uses the same codec as your voice and is audible to conversation partners. SIP INFO DTMF digits are transmitted by SIP INFO messages. DTMF digits are transmitted by the SIP INFO messages when the voice stream is established after a successful SIP 200 OK-ACK message sequence.

  • Page 119: Muting The Microphone

    | Configuring System Settings | 119 Configuring DTMF for H.323 Protocol Procedure 1. Do one of the following: • On your web user interface, go to Account > VC Platform > Video Conference Platform > Platform Type > StarLeaf. On your web user interface, go to Account > H.323. •...

  • Page 120: Muting Auto-Answered Calls

    | Configuring System Settings | 120 Parameter Description Configuration Method Microphone Mute Mode Web user interface Configure the microphone mute mode. • Synchronized- if you mute/ unmute a microphone, other microphones will be muted/ unmuted simultaneously. • Separated- if you can only mute/unmute one microphones, others does not respond.

  • Page 121: Configuring The Noise Suppression

    | Configuring System Settings | 121 Procedure 1. On your web user interface, go to Setting > Call Features > Auto Dialout Mute. 2. Configure and save the following settings: Parameter Description Configuration Method Auto Dialout Mute Web user interface Enables or disables the system to turn off the microphone after the other party answers your call.

  • Page 122: Changing The Video Input Source

    | Configuring System Settings | 122 • Configuring Automatic Sleep Time • CEC Monitor Controls • System Integrated with Control Systems Changing the Video Input Source Your system supports camera and PC video input source. The video input source is camera by default, if you want to view the PC content, you can switch video input source to PC.

  • Page 123: Hiding Local Video Image In Equal Layout

    The feature of Change Layout by Content Sharing is enabled by default. When you are presenting on the PC, the layout in the device is changed into 1+N or voice-activated mode automatically, and the content is enlarged and displayed in the screen. This feature is only available to VC200/VC500/VC800/VC880. Procedure 1.

  • Page 124: Selecting Video Frame Rate And Resolution

    Output For Display 2 Web user interface Specify the content to be displayed on the secondary monitor. Auto—The secondary • monitor displays the content in this priority: PC>VC880/ VC800/VC500/PVT980/ PVT950 Camera>Camera N. • PC—The secondary monitor displays the PC content. • VC880/VC800/VC500/ PVT980/PVT950 Camera —The secondary monitor...

  • Page 125: Maximizing Monitor Video Display

    | Configuring System Settings | 125 Parameter Description Configuration Method Frame Web user interface Specifies the maximum frame rate of the video. • 5fps • 15fps • 30fps • 60fps—this option appears only when you enable 60fps. Default: 30fps. Main->Resolution Web user interface Specifies the maximum resolution of the video.

  • Page 126: Configuring Automatic Sleep Time

    | Configuring System Settings | 126 Parameter Description Configuration Method Display1 Configures the output resolution Web user interface of primary monitor. CP960 Conference Phone • Auto-select the highest output resolution automatically. • The available output resolutions (The available resolutions depend on the monitor you are using).

  • Page 127: Cec Monitor Controls

    Default: On. System Integrated with Control Systems Yealink video conferencing system provides API for third-party control system to integrate with. Therefore, third- party control system can control Yealink video conferencing system via API. • Connection Settings for Control Systems...
  • Page 128 Baud Rate Web user interface Configures the baud rate. 2400 • 4800 • • 9600 • 19200 • 38400 • 115200 Default: 115200 Note: It must be the same rate for the control system and Yealink video conferencing system.

  • Page 129: Configuring Content Sharing

    IP address and TCP port of the Yealink video conferencing system. Serial Connection: The USB port on the Yealink video conferencing system can be connected to the serial port on • the control system through a USB to RS-232 cable.

  • Page 130: Configuring Dual-Stream Protocol

    Based on this protocol, the participants can share contents while having a video call. The Yealink video conferencing system supports the standard H.239 protocol and BFCP (Binary Floor Control Protocol).

  • Page 131: Configuring Mix-Sending

    SIP IP call, BFCP is enabled by default. For SIP account, BFCP is disabled by default. This feature is not available to Yealink StarLeaf Cloud platform. Related tasks Configuring Mix-Sending Configuring Mix-Sending During a call, the remote may not support dual-stream protocol. Therefore, you need enable this feature, so that multiple video streams (the local video + the local content) can be synthesized to one video stream and sent to the remote.

  • Page 132: Configuring Camera Settings

    720P Default: 1080P. Automatic Content Sharing Web user interface Configure whether to enable PC (it is only available to VC200/ presentation on the system when VC500/VC800/VC880) the content is sharing. Default: On. Configuring Camera Settings • Selecting a Camera •...

  • Page 133: Selecting A Camera

    | Configuring System Settings | 133 Selecting a Camera You can configure camera parameters for a desired camera, customize its name and set the camera layout. Procedure 1. On your web user interface, go to Setting > Camera > Camera. 2.

  • Page 134: Adjusting Camera Angle And Focus

    | Configuring System Settings | 134 2. Configure and save the following settings: Parameter Description Configuration Method Camera Name Web user interface Configures a name for the camera. Model The VCS codec model. Remote control CTP20 IP address The IP address of the selected Web user interface camera.
  • Page 135 On your web user interface, go to Setting > Camera > Exposure. • • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera Setting > Exposure. For VC200: on your remote control, go to More > Setting > Video & Audio > Exposure.
  • Page 136 Procedure 1. Do one of the following: • On your web user interface, go to Setting > Camera > Exposure. For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera • Setting > Exposure. • For VC200: on your remote control, go to More > Setting > Video & Audio > Exposure.
  • Page 137 • On your web user interface, go to Setting > Camera > Exposure. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera Setting > Exposure. • For VC200: on your remote control, go to More > Setting > Video & Audio > Exposure.
  • Page 138 | Configuring System Settings | 138 Parameter Description Configuration Method Shutter Configures the value of the Web user interface shutter. Remote control Valid Value: 1/60, 1/90, 1/100, CTP20 1/125, 1/180, 1/250, 1/350/ 1/500, 1/725/, 1/1000, 1/1500, 1/2000, 1/3000, 1/4000, 1/6000, 1/10000 Default: 1/100.
  • Page 139 • On your web user interface, go to Setting > Camera > Exposure. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera Setting > Exposure. • For VC200: on your remote control, go to More > Setting > Video&Audio > Exposure.
  • Page 140 On your web user interface, go to Setting > Camera > Exposure. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera Setting > Exposure. For VC200: on your remote control, go to More > Setting > Video & Audio > Exposure.
  • Page 141 Procedure 1. Do one of the following: On your web user interface, go to Setting > Camera > Exposure. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera • Setting > Exposure. • On your CTP20, tap Setting > Camera > Exposure.
  • Page 142 • On your web user interface, go to Setting > Camera > Exposure. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera Setting > Exposure. • On your CTP20, tap Setting > Camera > Exposure.

  • Page 143: Adjusting The White Balance

    • On your web user interface, go to Setting > Camera > White Balance. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera Setting > White Balance. • For VC200: on your remote control, go to More > Setting > Video&Audio > White Balance.

  • Page 144: Adjusting Graphics

    • On your web user interface, go to Setting > Camera > Graphic. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera Setting > Graphics. • For VC200: on your remote control, go to More > Setting > Video & Audio > Graphics.
  • Page 145 | Configuring System Settings | 145 Parameter Description Configuration Method Sharpness Configures the sharpness of the Web user interface camera's image. Remote control The sharpness is an indicator CTP20 that reflects the definition of the image plane and the sharpness of image edge.

  • Page 146: Configuring Other Settings Of The Camera

    • On your web user interface, go to Setting > Camera > Graphic. • For VC880/VC800/VC500/PVT980/PVT950: on your remote control, go to More > Setting > Camera Setting > Graphics. • For VC200: on your remote control, go to More > Setting > Video & Audio > Graphics.
  • Page 147 | Configuring System Settings | 147 • Enable the Far Control Near Camera feature. Camera Control Protocol • • Configuring the Far Site to Control the Near Camera Camera Control Protocol If the remote wants to control your camera, both the remote and you should enable the camera control protocol simultaneously.

  • Page 148: Setting The Camera Presets

    | Configuring System Settings | 148 Parameter Description Configuration Method FECC (SIP) Web user interface Enables or disables the FECC (SIP) protocol for the far site to control the near camera. Note: For Zoom/Pexip/BlueJeans/ EasyMeet/Videxio/Custom and SIP IP call, BFCP is enabled by default.

  • Page 149: Configuring Continuous Auto Focus

    1. Do one of the following: On your web user interface, go to Setting > Camera > Focus. • For VC880/VC800/VC500: on your remote control, go to More > Setting > Camera Setting. • • On your CTP20, tap Setting > Camera.

  • Page 150: Selecting A Call Protocol

    | Configuring System Settings | 150 Selecting a Call Protocol The system supports SIP and H.323 protocols for the incoming and the outgoing calls. Procedure 1. Do one of the following: • On your web user interface, go to Setting > Call Features > Call Protocol. On your remote control, go to More >...

  • Page 151: Account Polling

    Default: On. Example 1. System A is registered with a Yealink Cloud account and a SIP account. 2. Select the call type automatically. Dial the number. • If account polling is disabled, system A can only use its Cloud account (highest priority) to call system B.

  • Page 152: Configuring Additional Audio Call

    If you enable this feature, when the number of video calls reaches the limit (except for 24-way video calls) in the call, additional 5 users can still place audio calls to join the call. Otherwise, additional 5 users cannot place audio calls to join the call. This feature is only available to VC200/VC500/VC800/VC880. About this task For example, for VC800 with 16-way license, if you disable additional audio call, when you create a call, only 16 participants can place video calls to join your call, the 17th participant cannot join the call.

  • Page 153: Search Source List In Dialing

    | Configuring System Settings | 153 Procedure 1. On your web user interface, go to Setting > Call Features. 2. Configure and save the following settings: Parameter Description Configuration Method Multiparty Resources Web user interface Configures the multiparty resources that the system uses to initiate a conference call.

  • Page 154: Auto Answer

    | Configuring System Settings | 154 Configuring Call Match Procedure 1. Do one of the following: • On your web user interface, go to Setting > Call Features > Call Match. • On your remote control, go to More > Setting > Call Features > Call Match. 2.

  • Page 155: Do Not Disturb

    | Configuring System Settings | 155 Answering Multiple Calls Automatically You can specify whether to answer a call automatically when the system is already in a call. Before you begin Make sure the auto answer is enabled. About this task Attention: Auto answer feature may create security issues, for example, an unexpected caller can view your video conference room randomly.

  • Page 156: Enabling Fast Audio Call For Cp960

    If you enable this feature and users register SIP accounts or H.323 accounts in VCS system, the interface of Audio Call will be added to CP960. Users can tap Audio Call to place an audio call, and the call is placed via SIP account or H.323 account by default. This feature is only available to VC200/VC500/VC800/VC880. Procedure 1.

  • Page 157: Configuring The Auto Refuse Timeout

    You can configure conference room type, password and video layout. Note: If You log into the Yealink VC Cloud Management Service, the conference may be managed via the Yealink VC Cloud Management Service only, you cannot configure it on your system.

  • Page 158: Conference Types

    • Configuring the View Switching Conference Types Yealink video conferencing system can act as a virtual meeting room, so that other devices can dial the system to join a meeting. The video conferencing system supports the following two conference types:...
  • Page 159 If you import an 24 ways multipoint license to the VC800 system, X+Y<=24. Two virtual meeting rooms supports up to 24 ways video calls. Note: When you import an 8 or 16 ways multipoint license to the VC880 system, virtual meeting room 1 provides additional 5 voice calls. Selecting VMR Mode Conference •...

  • Page 160: Meeting Password

    | Configuring System Settings | 160 Meeting Password Depending on how a conference call is set up, you might be required to enter a meeting password to join a conference. You can also require the far site to enter a meeting password to prevent unauthorized participants from joining conference calls hosted by your system.

  • Page 161: Configuring Voice Activation

    About this task Note: Voice activation is only applicable to PVT980/PVT950/VC880/VC800 system with a multipoint license. It is not applicable to VC500/VC200 endpoint. Voice activation works only when the conference call has more than two participants.
  • Page 162 If you share content, the PC content is given prominence in the largest pane. The active speaker is fixed at the bottom-left corner, and other video images will be switched automatically. Note: The view switching is only applicable to VC880/VC800/PVT980/PVT950 system with a multipoint license. It is not applicable to VC500/VC200 endpoint. Configuring the Average Mode •...

  • Page 163: Configuring The Security Features

    | Configuring System Settings | 163 Parameter Description Configuration Method View Switching Interval Web user interface Configures the view switching interval. Note: the default value is 30 seconds. The video images will be switched automatically every 30 seconds. View Round Web user interface Configure the number of video images to be switched at a time.

  • Page 164: Configuring The Auto Logout Time

    | Configuring System Settings | 164 Parameter Description Configuration Method Old Password/Current Enters the old administrator Web user interface Password password. Remote control Default: “0000 ”. CTP20 New Password Configures a new administrator Web user interface password. Remote control Note: You can leave the CTP20 password blank.

  • Page 165: Transport Layer Security (Tls)

    | Configuring System Settings | 165 Parameter Description Configuration Method ReLogOffTime (1-1000min) Web user interface Configures the inactive time (in minutes) before the system logs out of the web user interface automatically. Default: 5 minutes. Transport Layer Security (TLS) Transport Layer Protocol (TLS) is a commonly-used protocol for ensuring communications privacy and managing the security of the message transmission.
  • Page 166 | Configuring System Settings | 166 • EDH-RSA-DES-CBC-SHA • EDH-DSS-DES-CBC-SHA • DES-CBC-SHA • DES-CBC-MD5 • EXP1024-DHE-DSS-RC4-SHA • EXP1024-RC4-SHA • EXP1024-RC4-MD5 • EXP-EDH-RSA-DES-CBC-SHA • EXP-EDH-DSS-DES-CBC-SHA • EXP-DES-CBC-SHA • EXP-RC2-CBC-MD5 • EXP-RC4-MD5 TLS Transport Protocol You can provide secure communication for SIP signaling via TLS transport protocol. Procedure 1.
  • Page 167 DNS NAPTR and SRV request to find the service type and the port if no server port is given. Note: • Yealink Cloud Platform and StarLeaf Cloud platform cannot be configured. • The default value of the Zoom/Pexip/BlueJeans/ Videxio/Custom Cloud platform is TCP.
  • Page 168 | Configuring System Settings | 168 Procedure 1. On your web user interface, go to Security > Trusted Certs. 2. Configure and save the following settings: Parameter Description Configuration Method Only Accept Trusted Web user interface Enables or disables the system to Certificates only trust the server certificates in the trusted certificates list.
  • Page 169 10 CA certificates. Default Certificates List • Default Certificates List The following introduces 36 most common used CA Certificates built in Yealink video conferencing system. • VeriSign Class 3 Public Primary Certification Authority - G5 • GeoTrust Universal CA •...
  • Page 170 Class 4 Public Primary Certification Authority - G2 Note: The most common used CA Certificates are built in Yealink phones. Due to memory constraints, we cannot ensure a complete set of certificates. If there is no the desired certificate in the above list, contact your distributor for the desired one.
  • Page 171 | Configuring System Settings | 171 Parameter Description Configuration Method Device Certificates Web user interface Configures the type of the server certificates for the system to send for TLS authentication. Default Certificates • • Custom Certificates Default: Default Certificates If you change this parameter, the system will reboot to make the change take effect.
  • Page 172 | Configuring System Settings | 172 m=audio 11780 RTP/SAVP 0 8 18 9 101 a=crypto:1 AES_CM_128_HMAC_SHA1_80 inline:NzFlNTUwZDk2OGVlOTc3YzNkYTkwZWVkMTM1YWFj a=crypto:2 AES_CM_128_HMAC_SHA1_32 inline:NzkyM2FjNzQ2ZDgxYjg0MzQwMGVmMGUxMzdmNWFm a=crypto:3 F8_128_HMAC_SHA1_80 inline:NDliMWIzZGE1ZTAwZjA5ZGFhNjQ5YmEANTMzYzA0 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:18 G729/8000 a=fmtp:18 annexb=no a=rtpmap:9 G722/8000 a=fmtp:101 0-15 a=rtpmap:101 telephone-event/8000 a=ptime:20 a=sendrecv The callee receives the INVITE message with the RTP encryption algorithm, and then answers the call by replying the 200 OK message which carries the negotiated RTP encryption algorithm.
  • Page 173 | Configuring System Settings | 173 Parameter Description Configuration Method SRTP Web user interface Specify the SRTP type. The supported types are as follows: • Disabled—the encrypted calls are not supported. Optional—both encrypted • and unencrypted calls are supported. Secure calls are supported only if the far end supports encryption.
  • Page 174 | Configuring System Settings | 174 Parameter Description Configuration Method H.235 Encryption Web user interface Configures the H.235 encryption. The supported types are as follows: Disabled—the encrypted • calls are not supported. • Optional—both the encrypted and the unencrypted calls are supported.

  • Page 175: Managing The Directory

    If not, the incoming call will be rejected. Default: Off. Managing the Directory This chapter describes how to manage and configure directory settings. Your system provides local directory, Yealink cloud directory, Yealink enterprise directory and LDAP directory. • Local Directory •...

  • Page 176: Local Directory

    | Configuring System Settings | 176 • Enterprise Directory • LDAP • Searching for Contacts • Placing Calls to Contacts • Meeting Whitelist Meeting Blacklist • Local Directory You can add, edit, delete, search or simply dial a contact from the local directory. Adding Local Contacts and Conference Contacts •...
  • Page 177 The number of local contacts that you can add to a conference contact depends on the imported multipoint license. For example, if you import a 24-point license to your VC880/VC800, up to 24 local contacts can be added to a conference contact. For more information the MCU certificate, contact the system administrator.
  • Page 178 | Configuring System Settings | 178 Importing a Local Contact List You can upload a local contact list to your system to add multiple contacts at a time. The system supports the XML and CSV format contact lists. Procedure 1. On your web user interface, go to Directory > Local Directory. 2.
  • Page 179 | Configuring System Settings | 179 Exporting Local Contact List You can export a local contact list in XML format from your system. Therefore, you can share it with other systems. Procedure 1. On your web user interface, go to Directory > Local Directory. 2.

  • Page 180: Cloud Directory

    3. Click OK. Cloud Directory Cloud directory appears only when you log into the Yealink VC Cloud Management Service. Contact your system administrator for more information. Cloud directory includes all Yealink cloud contacts which are created and managed by the enterprise administrator. Note that only the cloud enterprise administrator can add, edit and delete Yealink cloud contacts on the Yealink VC Cloud Management Service.

  • Page 181: Ldap

    | Configuring System Settings | 181 Related tasks Registering a YMS Account LDAP LDAP is an application protocol for accessing and maintaining information services for the distributed directory over an IP network. You can configure the systems to interface with a corporate directory server that supports LDAP version 2 or 3.
  • Page 182 | Configuring System Settings | 182 Configuring LDAP Procedure 1. On your web user interface, go to Directory > LDAP. 2. Configure and save the following settings: Parameter Description Configuration Method LDAP Enable Web user interface Enables or disables the LDAP feature on the system.
  • Page 183 LDAP server. LDAP Base Web user interface Configures the root path of the LDAP search base. Example: cn=manager,dc=yealink,dc=cn Max.Hits Web user interface Configures the maximum number of search results returned by the LDAP server. Valid Value: 1 to 32000, default value: 50.

  • Page 184: Searching For Contacts

    | Configuring System Settings | 184 Parameter Description Configuration Method LDAP Display Name Web user interface Configures the contact attributes displayed on the LCD screen. Note: multiple contact attributes should be separated by spaces. Example: %cn Protocol Web user interface Configures the protocol for the LDAP server.

  • Page 185: Placing Calls To Contacts

    | Configuring System Settings | 185 2. Enter a few or all characters of the contact name or numbers in the Search field. The research result is displayed on the screen. Placing Calls to Contacts Procedure Do one of the following: •...

  • Page 186: Meeting Blacklist

    | Configuring System Settings | 186 Deleting the Meeting Whitelist Procedure 1. On your web user interface, go to Directory > Meeting Whitelist. 2. Click Delete beside the desired whitelist. It prompts whether you are sure to delete the whitelist. 3.

  • Page 187: Saving History Record

    | Configuring System Settings | 187 Saving History Record You can configure the system to save the history records or not. Procedure 1. Do one of the following: • On your web user interface, go to Call > Call Features > History Record. On your remote control, go to More >...

  • Page 188: Placing Calls From Call History

    | Configuring System Settings | 188 • On your CTP20, go to Dial. Select the desired history record, tap beside the desired entry, and tap in the top-right corner, and then tap Delete. The page prompts whether or not you sure to delete. There is no prompts on CTP20 when you delete the entry, so the entry is deleted directly.

  • Page 189: Placing A Call

    | Configuring System Settings | 189 Placing a Call You can use your system just like a regular phone to place calls in numerous ways. • Placing a Call by Entering a Number • Placing a Call from the Search Result •...

  • Page 190: Placing A Call From The Search Result

    | Configuring System Settings | 190 Related information Account Polling Placing a Call from the Search Result You can enter the search criteria on the dialing screen to find your desired contact or number, and then place a call. Make sure search source list is configured and the call match feature is enabled. Procedure You can place a call from the search result by using the web user interface, the remote control or the CP960 conference phone.

  • Page 191: Accessories With Your System

    Using the VCC22 Video Conferencing Cameras You can connect up to 9 VCC22 video conferencing cameras to the VC880/PVT980 video conferencing system. You can connect up to 8 VCC22 video conferencing cameras to the VC800 video conferencing system. For more...

  • Page 192: Adjusting The Camera Layout During A Call

    | Accessories with Your System | 192 Parameter Description Configuration Method Multi-camera Default Layout/ Configures the camera layout Web user interface Camera Layout during a video call. Remote control • 1+N: the selected camera CP960 Conference Phone is given prominence in the largest pane, and other CTP20 cameras are displayed in...

  • Page 193: Using The Cpw90-Bt Bluetooth Wireless Microphones With Vcs

    Just turn the Bluetooth wireless microphones on to use them. If the model of your video conferencing system is VC500/VC800/VC880/PVT980/PVT950, make sure a BT42 Bluetooth USB Dongle is connected before you use the Bluetooth wireless microphones. If you purchase Bluetooth wireless microphones separately, you need to pair them with video conferencing system manually.

  • Page 194: Finding The Registered Cpw90-Bt

    | Accessories with Your System | 194 • On your web user interface, go to Setting > Wireless Microphone. • On your remote control, go to More > Setting > Video & Audio > Wireless Microphone, and select the desired wireless microphone. On your CTP20, go to Setting >...

  • Page 195: Using Multiple Ctp20S For Collaboration

    | System Maintenance | 195 Using Multiple CTP20s for Collaboration In a meeting room, you can use multiple CTP20s for whiteboard collaboration or presentation. Up to 4 CTP20s can be connected to a VCS codec simultaneously. The collaboration methods are as below: Status Synchronizing: The status of the VCS codec can be synchronized to all connected CTP20s.

  • Page 196: Exporting Bin Files From The System

    | System Maintenance | 196 • Exporting BIN Files from the System • Importing BIN Files to the System Exporting BIN Files from the System Procedure 1. On your web user interface, go to Setting > Configurations > Configuration > Export Configuration. 2.

  • Page 197: Resetting The System Via Configuration Methods

    | System Maintenance | 197 Resetting the System via Configuration Methods If you use configuration methods to reset your system, the system, the connected CP960 conference phone and the connected VCC22 video conferencing camera are reset simultaneously. Procedure 1. Do one of the following: •...

  • Page 198: Setting Severity Level Of The Module Log

    | System Maintenance | 198 Parameter Description Configuration Method Local Log Web user interface Specify the local log level. 0-system is unusable 1-action must be taken immediately 2-critical condition 3-error conditions 4-warning conditions 5-normal but significant condition 6-informational Note: the default value is 6. The smaller the number is, the higher the priority is.

  • Page 199: Exporting The Log Files To A Local Pc

    | System Maintenance | 199 Parameter Description Configuration Method Module Log Level Web user interface Specify the module log level. • All—all modules • Driver • System • Service • Connectivity • Video & Audio • Protocol • Deploy • •...

  • Page 200: Exporting The Log Files To A Usb Flash Drive

    3. In the USB Auto Exporting Syslog field, select On. 4. Reproduce the issue. A folder named yealink.debug appears in your USB flash drive, which includes the log files. Note: The severity level of the exported Module Log will not be greater than the local Log Level. For example: If you set Local Log Level to 3 and set Talk log Level to 6, the exported Talk log Level will still be 3 in your exported local log.

  • Page 201: Capturing Packets

    | System Maintenance | 201 Parameter Description Configuration Method Syslog Level Web user interface Specifies the level of syslog information that displayed in the syslog. 0-system is unusable 1-action must be taken immediately 2-critical condition 3-error conditions 4-warning conditions 5-normal but significant condition 6-informational Note: the default value is 6.
  • Page 202 | System Maintenance | 202 • Capturing the Packets in Normal Way Capturing the Packets in Enhanced Way You can capture more packets in enhanced way than normal mode. Procedure 1. On your web user interface, go to Setting > Configuration. 2.
  • Page 203 | System Maintenance | 203 Parameter Description Configuration Method Pcap Filter Type Web user interface Configures the filter type of the packet to capture. The supported types are as follows: Custom—Customize the • packet filter string. • SIP or H245 or H225— Capture SIP, H245 and H225 packets.

  • Page 204: Capturing The Packets Via Remote Control

    System Firmware The newly released firmware version may add new features. Therefore, Yealink recommends you to update the latest firmware. The following table lists the associated and latest firmware name for each system model (X is replaced by the actual...

  • Page 205: Upgrading The Firmware

    | System Maintenance | 205 Device model Firmware Name Example VC200 video conferencing system 80.x.x.x.rom 80.40.0.10.rom VC880 video conferencing system 63.x.x.x.rom 63.40.0.10.rom VC800 video conferencing system VC500 video conferencing system Hardware of VCC22 Video Conferencing Camera PVT980 video conferencing 1345.x.x.x.rom 1345.32.0.40...

  • Page 206: Importing Device Type License

    24 other sites). You can change the demo machine to be a normal machine by importing a device type license. You can get the device type license from Yealink technical support. After changing to a normal machine, the system supports 1 video call and 5 voice calls (1 conference creator and 6 participants).

  • Page 207: Viewing Multipoint License Status

    VC880/VC800 with a 16-way 16-way video call with a You can purchase the license from multipoint license presentation and 5-way call (a the Yealink by providing the MAC conference moderator and 21 address of your VC880/VC800. participants). VC880/VC800 with a 24-way...

  • Page 208: Troubleshooting

    | Troubleshooting | 208 Parameter Description Configuration Method Multipoint Status Indicates whether or not a Web user interface multipoint license has been Remote control imported to the system. CP960 Conference Phone • Active CTP20 • Inactive (without a multipoint license or the imported multipoint license has expired) Multipoint Ways...

  • Page 209: General Issues

    | Troubleshooting | 209 General Issues Situation Cause Solution Your system does not respond to The remote control battery is dead. Replace batteries. the remote control. The remote control battery is Installed batteries correctly. installed incorrectly. Aim the remote control at the Aim the remote control at the wrong direction.
  • Page 210 | Troubleshooting | 210 Situation Reason Solution Your system cannot receive Check whether your account is calls when the far site dials your registered. account. DND (Do Not Disturb) mode is Disable DND. enabled. You fail to call far site. The far site enables DND (Do Not Contact the far site to disable Disturb) mode.

  • Page 211: Audio Issues

    | Troubleshooting | 211 Situation Reason Solution Your monitor prompts: Maximum The maximum sessions is depend number of sessions reached. on the multipoint license imported to the system. Audio Issues Symptom Reason Solution You cannot hear the audio during a The volume is set to 0.

  • Page 212: Video Issues

    | Troubleshooting | 212 Symptom Reason Solution You cannot hear the ring tone when The volume is set to 0. Adjust the volume. receiving a call. Video Issues Situation Reason Solution Picture is blank on the monitor. The system is in sleep mode. Press any key on the remote control to wake the system.

  • Page 213: Placing A Test Call

    When you finish installing and deploying the video conferencing system, you can call the Yealink Demo site (117.28.251.50 or 117.28.234.45) to test your setup. If you fail to establish a call with Yealink Demo site, contact your network administrator to check whether or not the intranet works.

  • Page 214: Diagnosing The Camera

    | Troubleshooting | 214 4. If the microphone can pick up the sound properly and play it, the audio can work. 5. For the remote control, press OK key/for CTP20, tap Stop to stop diagnosing. Diagnosing the Camera You can check whether the camera can pan and change the focus normally. Procedure 1.

  • Page 215: System Status

    | Troubleshooting | 215 • On your remote control, go to More > Setting > Diagnose > Trace Route. • For VC200: on your remote control, go to More > Diagnose > Trace Route. • On your CTP20, tap Setting > Diagnose > Trace Route. 2.
  • Page 216 | Troubleshooting | 216 Parameter Description Method IPv4 • Internet port type Web user interface • IP address Remote control • Subnet mask CP960 Conference Phone • Gateway • DNS server CTP20 Touch Panel Network Common • Public IP address Web user interface •...

  • Page 217: Viewing System Status

    | Troubleshooting | 217 Parameter Description Method License • Device Type Web user interface • Multipoint Status Remote control • Multipoint Ways CP960 Conference Phone • Period of validity CTP20 Viewing System Status Procedure 1. Do one of the following: On your web user interface, go to Status.

This manual is also suitable for:

Vc800Vc500 proVc500Vc200Pvt980Pvt950

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