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Page 2 The EULA for this product is available on the Yealink Support page for the product.
Page 3 Technical Support http://support.yealink.com/ Visit Yealink WIKI ( ) for the latest firmware, guides, FAQ, Product documents, and more. For better service, we sincerely recommend you to use Yealink Ticketing system https://ticket.yealink.com ) to submit all your technical issues. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
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Page 5 Yealink VC800 video conferencing system firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license.
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Page 7: About This Guide
About This Guide About This Guide Thank you for choosing the Yealink VC800 full HD video conferencing system. It is an all-in-one unit that supports 1080P-full HD video conferencing and includes outstanding features such as good compatibility, easy deployment and intelligent network adaptability. These make it the best choice for SME.
Page 8: Documentations
User Guide for the VC800 Video Conferencing System Documentations The following table shows documentations available for the VC800 video conferencing system. Note You can download the latest documents online: http://support.yealink.com/documentFront/forwardToDocumentDetailPage?documentId=196. Name Contents Where found Language Yealink VC800 Full System installation...
Page 9: Terms
Cloud platform: This term refers to Yealink VC Cloud Management Service, Yealink Meeting Server, Zoom, BlueJeans, Pexip, Mind and Custom platform. Cloud account: This term refers to Yealink Cloud, YMS, BlueJeans, Pexip, Mind and Custom account. Cloud contact: This term refers to Yealink Cloud contact and YMS contact.
Page 10: Summary Of Changes
User Guide for the VC800 Video Conferencing System Summary of Changes This section describes the changes to this guide for each release and guide version. Changes for Release 30, Guide Version 30.6 Major updates have occurred to the following sections:...
Page 11: Table Of Contents
Getting Started ................21 Connecting the VC800 Video Conferencing System ................21 Connecting the VC800 Codec ........................22 Connecting the Audio Device ........................23 Installing the VC800 Video Conferencing System ................... 24 Mounting the VC800 Codec on a TV ......................24 https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 12 User Guide for the VC800 Video Conferencing System Mounting the VC800 Codec on a Wall ....................25 Installing Batteries for the Remote Control ....................26 Remote Control Battery Safety Information................... 26 Powering the System On ........................... 26 Put the System to Sleep ............................. 27 Powering the System Off ...........................
Page 13: Table Of Contents
Audio Output Device ............................86 Audio Input Device............................88 Far Control Near Camera ........................... 89 Controlling the Remote Camera ......................... 89 Using the VC800 Video Conferencing System......91 Account Polling ..............................91 Multipoint License ..............................93 Placing Calls ................................96 Placing a Call Using the Remote Control ....................
Page 14 User Guide for the VC800 Video Conferencing System Video Layout ..............................131 Video Conference Platform ............139 Using the Yealink VC Cloud Management Service Platform ............. 139 Dialing Yealink Cloud Accounts ........................ 139 Using the Yealink Meeting Server ........................ 141 Dialing YMS Accounts ...........................
Page 15 Video & Audio Issues ............................189 System Maintenance ............................190 Regulatory Notices ..............197 Service Agreements ............................197 Limitations of Liability ............................197 Safety Instructions .............................. 197 Restriction of Hazardous Substances ......................199 Appendix A - Time Zones ............201 Index.................... 205 xiii https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 16 User Guide for the VC800 Video Conferencing System https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 17: Overview
 VC800+CP960+CPE90  CP960 conference phone can work as an audio device for the VC800 system. You can also place calls, answer calls or view directory and history on the CP960 conference phone. Note We recommend that you use the accessories and cables provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance.
Page 18 User Guide for the VC800 Video Conferencing System L-Bracket (for installing the camera)  VCR11 Remote Control  AAA Batteries×2  Power Adapter and Power Cord  Velcro×2  Network Cables  https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 19: Cp960+Cpw90 Package
1.8m HDMI Cable×2 (for TV)  1.5m HDMI Cable (for Content Sharing)  1.8m Mini DP Cable (for Content Sharing)  Cable Ties×5  VC800 Quick Start Guide  CP960+CPW90 Package CP960 Conference Phone  Wireless Expansion Mic ×2  https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 20: Cp960+Cpe90 Package
User Guide for the VC800 Video Conferencing System Charging Cradle  0.3m Micro USB Cable  CPW90 Wireless Expansion Mic Quick Start Guide  CP960+CPE90 Package CP960 Conference Phone  Wired Expansion Mic×2  https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 21: System Component Instructions
The HD camera supports 12xoptical zoom, white balance and automatic gain. You can place the VC800 on the table or mount it on a wall. The LED indicator in front of the camera indicates different statuses of the system. For more information, refer to LED Instructions on page 18.
Page 22 User Guide for the VC800 Video Conferencing System You can use the remote control to adjust the position or focus of the camera. The VC800 camera can be panned (± 100 degrees range), tilted (± 30 degrees range). Infrared Sensor The infrared sensor is located within the Yealink logo.
Page 23: Vch50 Video Conferencing Hub
Connects to the power source via a power adapter. ⑧ ⑨ Reset Key Resets the system to factory defaults. Allows you to connect a universal security cable to VC800 Security Slot codec, so you can lock it down. The system cannot be ⑩ removed when locked.
Page 24 User Guide for the VC800 Video Conferencing System The right side of cable hub: Port Name Description Connects to the CP960 Conference phone using a 0.5m Audio ② network cable. The back of cable hub: Port Name Description ③...
Page 25: Cp960 Conference Phone
The CP960 Conference phone supports 360-degree audio pickup at a radius of up to 6 meters. Connect the CP960 conference phone to the VC800 codec. It can work as an audio device for the system. You can also place calls, answer calls or view directory and history on the CP960 conference phone.
Page 26 HOME Touch Returns to the idle screen. ⑥ MIC Ports Connect to two wired expansion microphones. ⑦ Connect the VC Hub/Phone port on the VC800 codec.  Internet Port ⑧ Connect to the Audio port on the VCH50 video conferencing ...
Page 27: Cpw90 Wireless Conferencing Microphone
LED Instructions on page 173. Charging Slot Put the CPW90 on the charging cradle to charge. ④ For more information on how to use CPW90 Wireless Expansion Mic, refer to Using the CPW90 Wireless Expansion Mic on page 173. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 28: Cpe90 Wired Expansion Mic
User Guide for the VC800 Video Conferencing System CPE90 Wired Expansion Mic The CPE90 can work as expansion microphone of the CP960 conference phone. It supports 360-degree audio pickup at a radius of up to 3 meters. There is a mute button on its top. You can mute or unmute the CPE90 by tapping the mute button during a call.
Page 29: Vcr11 Remote Control
Power the System On and Off.  ① Power Key Puts the system to sleep or wakes the system.  Video Recording Key Starts or stops recording video and audio. ② Layout Key Adjust layout during a video call. ③ https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 30 User Guide for the VC800 Video Conferencing System Item Description Assign predefined functions to this key. This key can be configures as Input key(default), ScreenShot Custom Key ④ key, Mute Speaker and Presentation key. For more information, refer to Custom Key Type on page 61.
Page 31: Icon Instructions
Log into the Yealink VC Cloud Management Service/Yealink Meeting Server Log into the StarLeaf/Zoom/Pexip/BlueJeans/Mind platform VCH50 video conferencing hub is connected to the VC800 codec Auto answer Missed calls (this icon displays on the status bar) Output volume is 0...
Page 32 User Guide for the VC800 Video Conferencing System Icons Descriptions Call mute Call encryption Call is held Output volume is 0 during a call Camera that being controlled Indicates the content displayed on the second display device Records video and audio Dialed calls (H.323 account/SIP account/IP Call)
Page 33: Icons On Cp960 Conference Phone
Call mute Call encryption Output volume is 0 Local contact Conference contact Yealink Cloud contact or YMS contact Dialed calls (H.323 account/SIP account/IP Call) Dialed calls (Cloud platform) Received calls (H.323 account/SIP account/IP Call) Received calls (Cloud platform) Missed calls (H.323 account/SIP account/IP Call) Missed calls (Cloud platform) https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 34: Led Instructions
Solid red The VC800 codec is in sleep mode. Solid orange System exception (e.g., network unavailable, update failure). The VC800 codec is powered off, or is not connected to the power adapter. Mute key LED on the CP960: LED Status Description The CP960 conference phone is initializing.
Page 35: User Interfaces
Overview User Interfaces There are two ways to customize the configurations of your VC800 video conferencing system: Web User Interface  Remote Control  The display device and remote control constitute the system user interface. This allows the user Note to execute all call operation tasks and basic configuration changes directly.
Page 36: Remote Control
Remote Control You can use the remote control to configure and use the VC800 video conferencing system. For more information on the function of each key on the remote control, refer to...
Page 37: Getting Started
 Note Up to two display devices can be connected to the VC800 codec. Because the display device is not included in the package, you need to purchase it separately if required. Ensure that the purchased display device supports HDMI input.
Page 38: Connecting The Vc800 Codec
Connect the LAN port on the VC800 codec to a switch/hub device port with the supplied 3m network cable. Locate the HDMI port on the VC800 codec, and connect it to the HDMI port on the display device with the supplied HDMI cable (Make sure the display device is powered on).
Page 39: Connecting The Audio Device
The cable and wire should be replaced at once if its skin is broken. Note If you do not need presentation, you can locate the VC Hub/Phone port on the VC800 codec, and connect it to the Internet port on the CP960 conference phone using a 7.5m network cable directly.
Page 40: Installing The Vc800 Video Conferencing System
You can fasten all cables with cable ties after all devices are connected. Installing the VC800 Video Conferencing System You can choose to mount the VC800 codec on your TV or a wall, depending on your actual needs. Mounting the VC800 Codec on a TV When the thickness of your TV is between 35-120 mm, you can mount the VC800 codec on your https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 41: Mounting The Vc800 Codec On A Wall
Lock the VC800 codec to the L-bracket with the M3×8 screws. Mounting the VC800 Codec on a Wall You can also decide to mount the VC800 codec on a wall. The recommended height for VC800 codec positioning is 1.5m-1.8m above the ground.
Page 42: Installing Batteries For The Remote Control
Do not dispose batteries in a fire.  Powering the System On To power on the system: Locate the DC48V port on the VC800 codec, and connect it to the electrical power outlet https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 43: Put The System To Sleep
The VC800 video conferencing system starts up automatically, and the indicator LED on the VC800 codec then illuminates solid green. Put the System to Sleep After a certain amount of time with no activity, the VC800 video conferencing system goes into sleep mode automatically. Put the system to sleep via the remote control:...
Page 44: Powering The System Off
Press Press to scroll to Shut down and then press The system shuts down immediately. The indicator LED on the VC800 codec is off. To power on the system again via the remote control: Press The indicator LED on the VC800 codec illuminates solid green.
Page 45: Controlling Local Camera
Registration You can register the H.323 account, SIP account and log into Cloud platform (Yealink VC Cloud Management Service/Yealink Meeting Server/StarLeaf/Zoom/Pexip/BlueJeans/Mind/Custom platform). Generally, your system administrator will configure the account beforehand, so that after you start up the system, the system will already be registered and ready for use.
Page 46: Idle Screen
User Guide for the VC800 Video Conferencing System Idle Screen Idle Screen of VC800 Video Conferencing System Idle screen of the display device If the system starts up, the idle screen will be shown. The following figure is an example:...
Page 47: Idle Screen Of Cp960 Conference Phone
Description configure a static IP address, refer to Setup Wizard on page 28. When the VC800 system is registered with the SIP server, the account icon is . For more Yealink VC800 Full HD Video information, refer to Conferencing System Administrator Guide When the VC800 system is registered with an H.323...
Page 48: Navigating Menus And Fields
User Guide for the VC800 Video Conferencing System NO。 Name Description Digital Clock Widget Displays the phone’s time and date. When you register a YMS account, this field will Scheduled conference display the scheduled conference details. For more information...
Page 49 Touch and hold, then move. To stop scrolling, stop the dragging Drag motion. Control Center/Notification Center Control center or notification center allows you to access to common features or view important notifications quickly. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 50 User Guide for the VC800 Video Conferencing System Swipe down from the top of the screen to enter the control center and the notification center: Name Description Display the phone’s time and date. For more Time and date information, refer to Time &...
Page 51: Entering Data And Editing Fields
Entering Data and Editing Fields Entering Data and Editing Fields Using Remote Control VC800 video conferencing system provides onscreen keyboard and dial pad on the remote control to enter data. Dial pad on the remote control provides standard key layout, which enable users to use existing or familiar key positions.
Page 52 Keyboard Input Method Onscreen keyboard on the VC800 video conferencing system supports English and Russian keyboard input methods. You can enter and edit characters using the enabled input methods. You can configure keypad input method via web user interface only.
Page 53: Entering Data And Editing Fields Using Cp960
Using the Onscreen Keyboard Before using the onscreen keyboard, you need to know the function of the keys on the onscreen keyboard. CP960 conference phone supports two kinds of input methods: Android Keyboard (AOSP) – English (US) and Google Pinyin. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 54 User Guide for the VC800 Video Conferencing System Android Keyboard (AOSP) – English (US) Input Method The English (US) input method supports English languages onscreen keyboard. The following shows an example: Item Description • Tap to enter letters. 26 English Letters •...
Page 55 Send Key Tap to dial out the number. e features. • Tap to enter spaces. Space Key • Long tap to change input method. Tap to switch to the lowercase input mode. Tap to switch to the symbolic input mode. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 56 User Guide for the VC800 Video Conferencing System to switch to the symbolic input mode as shown below: Item Description • Tap to enter special characters. Special Characters • Long tap a key then slide to choose one of the options to enter an alternate character.
Page 57 Cut/Copy characters. Tap CUT/POTY or on the top of the touch screen to cut or copy. Long tap the desired field. Tap PASTE. Delete more characters at a Do one of the following: time. • Long tap the entered character(s). https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 58: System Status
User Guide for the VC800 Video Conferencing System If you want to Action Drag to select the characters you want to delete. • Long tap Drag your finger to highlight the characters you want to Replace characters. replace. Tap the desired character.
Page 59 Press to view the specific information. To view the system status via the CP960 conference phone: Tap the desired list to view the specific information. To view the system status via web user interface: Click Status. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 60 User Guide for the VC800 Video Conferencing System The system status is displayed on the web user interface. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 61: Customizing The Vc800 Video Conferencing System
Customizing the VC800 Video Conferencing System You can customize your VC800 video conferencing system by personally configuring certain settings, for example, site name, time & date and language. You can add contacts to the local directory manually or from the call history.
Page 62: Backlight
User Guide for the VC800 Video Conferencing System If Always On is selected, the system will not enter the sleep mode automatically. Press to select Save and then press to accept the change. Automatic sleep time is configurable via web user interface at the path Setting->General->Automatic Sleep Time.
Page 63 Customizing the VC800 Video Conferencing System Tap the desired time in the pop-up dialog box. to accept the change or to cancel. You can also drag the backlight slider on the control center to change the intensity of the touch screen.
Page 64: Screen Saver
User Guide for the VC800 Video Conferencing System Screen Saver The screen saver will automatically start each time your phone is idle for a certain amount of time. The screen saver is used to blank the screen or fill it with moving images or patterns.
Page 65: Language
Customizing the VC800 Video Conferencing System To configure the site name via the remote control: Select (More menu). Press to scroll to Setting and then press to expand the menu. Press to scroll to Basic and then press to enter submenu.
Page 66: Time & Date
User Guide for the VC800 Video Conferencing System Select the desired language and then press Press to select Save and then press to accept the change. Text displayed on the display device and CP960’s touch screen will change to the selected language.
Page 67 Customizing the VC800 Video Conferencing System You can configure the system to obtain the time and date from the SNTP (Simple Network Time Protocol) server automatically. The SNTP allows the system to synchronize time to a main server. This keeps all network machine clocks on the same time. Enter the NTP Server name that you want to follow.
Page 68 User Guide for the VC800 Video Conferencing System When Automatic is selected, the system will use daylight saving time corresponding to the selected time zone. 12. Press to select Save and then press to accept the change. Note Please refer to Appendix A - Time Zones for the list of available time zones on the system.
Page 69 Customizing the VC800 Video Conferencing System 13. Select the desired secondary from the pull-down list of Secondary. 14. Press to select Save and then press to accept the change. To view current time in different cities via the CP960 conference phone: Tap the digital clock.
Page 70: Key Tone
User Guide for the VC800 Video Conferencing System to sort the city. Tap Sort by name, unselected cities will be sorted by name. Tap Sort by time, unselected cities will be sorted by time. Tap the desired city to select or deselect.
Page 71: Website Snapshot
Customizing the VC800 Video Conferencing System Key tone is configurable via web user interface at the path Setting->General-> Key Tone. Website Snapshot You can enable the website snapshot feature to allow the user to watch video images captured by local camera on the web user interface.
Page 72: Volume Settings
User Guide for the VC800 Video Conferencing System Press to scroll to Display, and then press Press to adjust the Display(90%-100%) slider to change the zoom level of the display device. Press to select Save and then press to accept the change.
Page 73 Customizing the VC800 Video Conferencing System The current ringer volume of the system is displayed on the left of the display device. Press volume key on the CP960 conference phone to adjust the ringer volume. The CP960’s touch screen displays the current ringer volume.
Page 74 User Guide for the VC800 Video Conferencing System Swipe down from the top of the CP960’s touch screen to enter the control center. to set the ringer volume to 0. Note If ringer volume is adjusted to 0, the icon will appear on the display device.
Page 75: Hiding Ip Address
Customizing the VC800 Video Conferencing System The CP960’s touch screen displays the current receiver volume. The display device will display the receiver volume simultaneously. Note If the CP960 conference phone is not the active audio device of the system, you can still use it to adjust the system volume.
Page 76: Hiding Heading Time
User Guide for the VC800 Video Conferencing System Select Enabled from the pull-down list of Hide IP Address. Click Confirm to accept the change. Hiding Heading Time The status bar of the display device displays current time and date. You can choose to hide time and date on the status bar.
Page 77: Hiding Icons In A Call
Customizing the VC800 Video Conferencing System Click Confirm to accept the change. Note This feature will not affect the time displayed on the status bar of CP960 conference phone. Hiding Icons in a Call During a call, the display device displays some icons to indicate the call status. You can hide these icons as needed to achieve the best video effects.
Page 78: Usb Configuration
User Guide for the VC800 Video Conferencing System To configure a custom key type via web user interface: Click on Setting->Remote Control. Select the desired value from the pull-down list of Custom Key Type. Input: press to select the video input source.
Page 79: Directory
 contacts (you can configure conference contacts only when multipoint license is imported to the VC800 system). A conference contact consists of one or more local contacts. You can establish a conference call quickly by calling conference contacts. You can import or export local contact list to different systems to share the local directory.
Page 80: Adding Contacts
VC800 automatically. You do not have the permission to do these operations on your VC800. You can only search and place calls to the YMS contacts. For more information on Yealink Meeting Server, refer to...
Page 81 Customizing the VC800 Video Conferencing System The default contact bandwidth is Auto. The system will select the appropriate bandwidth automatically. Press to select Save and then press to accept the change. To add a conference contact via the remote control:...
Page 82: Placing Calls To Contacts
The number of local contacts that you can add to a conference contact depends on the imported multipoint license. For example, if you import a 24 ways license to your VC800 system, up to 24 local contacts can be added to a conference contact. For more information on multipoint license, refer to Multipoint License on page 93.
Page 83 Customizing the VC800 Video Conferencing System Press to enter submenu, select the desired call type, and then press to dial out the number. To place a call to a contact via the CP960 conference phone: Tap the All Contacts field.
Page 84: Editing Contacts
User Guide for the VC800 Video Conferencing System Editing Contacts You can edit local contacts or conference contacts via the remote control, CP960 conference phone or web user interface. To edit a contact via the remote control: Select (Dial menu) or press to enter the pre-dialing screen.
Page 85: Deleting Contacts
Customizing the VC800 Video Conferencing System after the desired contact. Edit the contact information. to accept the change or to cancel. Deleting Contacts You can delete local contacts or conference contacts via the remote control, CP960 conference phone or web user interface.
Page 86 User Guide for the VC800 Video Conferencing System Press to Delete and then press The display device prompts “Delete selected item?” Press to highlight OK, and then press to delete the contact. To delete a contact via the CP960 conference phone: Tap the All Contacts field.
Page 87: Searching For Contacts
If you log into the Yealink VC Cloud Mangagement Service platform or Yealink Meeting Server, you can also search Yealink Cloud contacts or YMS contacts via the remote control or CP960 conference phone. To search for contacts via the remote control:...
Page 88: Search Source List In Dialing
Cloud contacts and YMS contacts appear in the search source list only when you log into the Yealink VC Cloud Management Service or register a YMS account. In the pre-dialing screen, when you enter a few characters, the system will search the matched contacts from the enabled search source lists, and display the result in the dialing screen.
Page 89 Customizing the VC800 Video Conferencing System click To adjust the display order of the enabled list, select the desired list, and click Click Confirm to accept the change. Note Search source list in dialing is only configurable via web user interface.
Page 90: Importing/Exporting Local Contact Lists
You can import or export the local contact list to share local contacts between different systems or between system and application software (e.g., Outlook). The VC800 video conferencing system only supports the XML and CSV format local contact lists. You can only import or export the local contact list via the web user interface.
Page 91 Customizing the VC800 Video Conferencing System Click Confirm. The web user interface is shown as below: (Optional.) Check the The first line as the title checkbox. It will prevent importing the title of the local contact information which is located in the first line of the CSV file.
Page 92 User Guide for the VC800 Video Conferencing System If Bandwidth is selected, this column will be imported to the system as the local contact’s bandwidth. Click Confirm to complete importing the local contact list. The web user interface prompts “Contacts imported successfully!”.
Page 93: Call History Management
Customizing the VC800 Video Conferencing System Call History Management The VC800 video conferencing system maintains call history lists of All Calls, Missed Calls, Placed Calls and Received Calls. The system supports up to 100 history lists. You can view the call history, place a call or delete an entry from the call history entries (local entries and Cloud entries).
Page 94 User Guide for the VC800 Video Conferencing System Press to return to the menu. Press to scroll to History and then press to enter submenu. The display device shows recent call history. Select the desired list from the pull-down list of All Calls.
Page 95: Placing A Call From The Call History List
Customizing the VC800 Video Conferencing System after the desired call records. The touch screen displays details about this call record. Call history can be viewed via the web user interface at the path Directory->History. Placing a Call from the Call History List You can place a call from the call history list via the remote control, CP960 conference phone or web user interface.
Page 96: Deleting An Entry From The Call History List
User Guide for the VC800 Video Conferencing System Tap Video Call or Voice Call. Deleting an Entry from the Call History List You can delete an entry from the call history list via the remote control, CP960 conference phone or web user interface.
Page 97 Customizing the VC800 Video Conferencing System Press to Delete and then press to delete the entry. To delete an entry from the call history list via the CP960 conference phone: The touch screen displays all call records. Tap the All Calls field.
Page 98: Adding A Local Contact From The Call History List
User Guide for the VC800 Video Conferencing System To clear call history via the remote control: Select (Dial menu) or press to enter the pre-dialing screen. Press to return to the menu. Press to scroll to History and then press to enter submenu.
Page 99 Customizing the VC800 Video Conferencing System Press to scroll to Add to Contact, and then press Enter contact name in the Name field. You can add more than one number for the local contact. For more information, refer to Adding Contacts on page 64.
Page 100: Call Protocol
Directory->History. Call Protocol The VC800 video conferencing system supports SIP and H.323 call protocols. H.323 is commonly used to communicate to other video conferencing systems. SIP is commonly used to communicate with other VoIP devices. You can configure which protocol is to be used when the system is making calls.
Page 101: Bandwidth Settings
By default, the system automatically detects the available bandwidth and uses this connection speed. The VC800 supports connecting to other devices with different bandwidth. If a device with lower bandwidth joins a call, the video quality will stay the same or will not reduce a lot.
Page 102: Audio Setting
Auto (audio output device with the highest priority is selected automatically)  VCS Phone (CP960 Conference phone)  HDMI (built-in speakerphone of the display device)  Line Output (speakerphone connected to the Line Out port on the VC800 codec)  https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 103 The priority is: VCS Phone> HDMI>Line Output. If the audio output device with the highest priority is removed from the VC800, the VC800 will select the next highest priority device. You can also specify the desired audio output device via the remote control or the web user interface.
Page 104: Audio Input Device
 The priority of audio input device is: By default, the VC800 automatically selects the audio input devices with the highest priority. If you select “VCS Phone + Wireless Micpod” option, the VC800 will use CP960 conference phone and CPW90 expansion mic to pick up audio at the same time.
Page 105: Far Control Near Camera
Customizing the VC800 Video Conferencing System Audio input device is configurable via web user interface at the path Setting->Video & Audio->Audio Input. Far Control Near Camera Local video is displayed on the display device of the far site during a call. For the best view, you can enable the Far Control Near Camera feature to allow the far site to control the focus and angle of the local camera.
Page 106 User Guide for the VC800 Video Conferencing System To control the remote camera during a video call via the remote control: Press to open Talk Menu. Press to scroll to Other and then press to expand the menu. Press...
Page 107: Using The Vc800 Video Conferencing System
Using the VC800 Video Conferencing System Using the VC800 Video Conferencing System The VC800 video conferencing system can be used to place calls, answer calls, or conduct a conference call. You can switch layout, record videos or capture screenshots during a call.
Page 108 The following example shows the way calls are placed when account polling is enabled or disabled. Scenario: System A is registered with a Yealink Cloud account and a SIP account. On system A, select (Dial menu) or press to enter the pre-dialing screen.
Page 109: Multipoint License
B. Multipoint License You can use your VC800 system to participate in multipoint conferences. Multipoint conferences require a multipoint license. Multipoint license is configurable via web user interface only. Maximum connections of the multipoint licenses are described as below.
Page 110 User Guide for the VC800 Video Conferencing System Multipoint License Maximum Connections Description Type license moderator and 8 participants). You need to contact Yealink resellers to purchase it, please provide the MAC 16 ways video call with a address of your VC800 when...
Page 111 Using the VC800 Video Conferencing System Press to scroll to License and then press Parameter Description Indicates that the VC800 system is a DEMO machine or a normal Device Type machine. Indicates whether a multipoint license has been imported to the VC800 system or not.
Page 112: Placing Calls
If you import a new permanent multipoint license to the system, the previous permanent multipoint license will be overwritten. Placing Calls You can place a call in three ways using your VC800 video conferencing system: Using the remote control ...
Page 113: Placing A Call Using The Remote Control
Using the VC800 Video Conferencing System Video Call  Note SIP URI The system supports placing calls using contact numbers, , IP address, H. 323 account or extension. SIP URI and IP addresses can be up to 32 characters. For example: SIP URI:2210@sip.com, IP: 192.168.1.15.
Page 114: Placing A Call Using The Cp960 Conference Phone
User Guide for the VC800 Video Conferencing System Press to select (video call) or (voice call), and then press Placing a Call Using the CP960 conference phone To place a call using the CP960 conference phone: Tap the Auto field.
Page 115: Placing A Call Via Web User Interface
The number of contacts in the group depends on the imported multipoint license. For example, if you import a 24 ways license to your VC800 system, you can select up to 24 contacts. For more information on multipoint license, refer to...
Page 116 The number of contacts in the group depends on the imported multipoint license. For example, if you import a 24 ways license to your VC800 system, you can select up to 24 contacts. For more information on multipoint license, refer to...
Page 117 Using the VC800 Video Conferencing System Initiating a Conference by Inviting Participants To invite participants during a call via the remote control: Using your preferred dialing method, call the first site. Press to open Talk Menu. Press to scroll to New Call and then press to expand the menu.
Page 118: Conference Management
Invite participants via web user interface at the path Home. Conference Management Conference Type The VC800 video conferencing conference can host a Regular Mode conference or a VMR Mode conference. Regular Mode Conference In Regular Mode conference, the moderator can communicate with other participants.
Page 119 Using the VC800 Video Conferencing System To configure regular mode conference via web user interface: Click on Setting->Conference Setting. Select Regular Mode from the pull-down list of Conference Type. Click Confirm to accept the change. The number of participants depends on the multipoint license you imported. The maximum value can be 8, 16 or 24.
Page 120 Virtual meeting room 2: the moderator does not join this meeting and only provides MCU  resource for the participants. If you import a multipoint license to the VC800 system, you call allocate the MCU ways between two virtual meeting rooms. If you import an 8 ways multipoint license, X+Y<=8.
Page 121: Meeting Password
Using the VC800 Video Conferencing System For example, if you select 12, the moderator does not join this meeting, 12 participants can join the virtual meeting room 2 at most. By default, the MCU ways are distributed equally between two virtual meeting rooms.
Page 122: Joining The Meeting
User Guide for the VC800 Video Conferencing System Enter meeting password in the Password field. Click Confirm to accept the change. Note You can add specified users to the meeting whitelist. Users in the whitelist can dial your virtual meeting room 1 directly without meeting password.
Page 123: Meeting Blacklist
Users in the whitelist can join your conference call directly without meeting password even if you have enabled the meeting password feature. VC800 video conferencing system supports up to 100 whitelist records. Meeting whitelist is configurable via web user interface only.
Page 124: Editing Number Before Calling
User Guide for the VC800 Video Conferencing System blacklist. VC800 will refuse incoming calls from the blacklist automatically. If the user is in both meeting whitelist and meeting blacklist, the blacklist has higher priority. VC800 will still refuse incoming calls from this user. VC800 will not remind incoming calls and save call history from blacklist.
Page 125 Using the VC800 Video Conferencing System To edit number before calling via the remote control: Select (Dial menu) or press to enter the pre-dialing screen. Press to scroll to the desired history record and then press to open submenu.
Page 126: Answering Or Rejecting Calls
User Guide for the VC800 Video Conferencing System Answering or Rejecting Calls When the system is receiving a call, you can answer or reject the call in the following ways: Using the remote control  Using the CP960 conference phone ...
Page 127 Using the VC800 Video Conferencing System Press to scroll to Auto Answer, and then press to enable or disable this feature. Press to scroll to Auto Answer Mute, and then press to enable or disable this feature. Press to scroll to Auto Answer Multiway, and then press to enable or disable this feature.
Page 128: Do Not Disturb (Dnd)
User Guide for the VC800 Video Conferencing System If the auto answer feature is enabled, the icon will appear on the status bar of the touch screen. Auto answer is configurable via web user interface at the path Setting-> Call Features->Auto Answer/Auto Answer Mute/Auto Answer Multiway.
Page 129 Using the VC800 Video Conferencing System to enable DND. If the DND feature is enabled, the touch screen prompts “ DND mode is enabled”. To disable the DND mode via the CP960 conference phone: Do one of the following: Swipe down from the top of the screen.
Page 130: Ending Calls
User Guide for the VC800 Video Conferencing System Press to scroll to DND and then press icon will appear on the status bar of display device, and “Do not disturb now!” will be prompted at intervals. Press to return.
Page 131 Using the VC800 Video Conferencing System The CP960’s touch screen prompts “End all active calls?” Tap OK to end all calls. Click Hang Up All button on the web user interface. The interface prompts “Hang up?” Click Confirm to end the call.
Page 132: Call Management
User Guide for the VC800 Video Conferencing System To remove any party via the CP960 conference phone: -> after the desired party to remove. To remove any party from a multi-way call via web user interface, go to the path Home (Hover...
Page 133: Network Quality Tip
Using the VC800 Video Conferencing System Log into the web user interface, check the Mute checkbox. If video conferencing system is muted, the icon will appear on the local video. Network Quality Tip During a call, if the packet loss that you receive is more than 5%, the device display will prompt"...
Page 134: Changing The Video Input Source
VC800 system is idle, the display device displays PC content by default. If two display devices are connected to the VC800 codec, local video image is shown on the main display device, and the PC content is shown on the secondary display device.
Page 135: Presentation
We recommend using dual display devices for sharing contents. During a call, if a PC is connected to the VCH50 video conferencing hub, the VC800 system will start presentation automatically. You can also start/stop presentation manually during a call via...
Page 136: Configuring Camera Presets
User Guide for the VC800 Video Conferencing System the remote control or CP960 conference phone. The presentation stops automatically if the PC is disconnected from the system. During a voice call, only local display device displays the PC content. During a video call, both local and remote display devices display PC contents.
Page 137 Using the VC800 Video Conferencing System Press to scroll to Other and then press to expand the menu. Press to scroll to Preset and then press to enter submenu. Select New Preset, and then press Press the navigation key to adjust the angle of the camera or press to adjust the focus of the camera.
Page 138 User Guide for the VC800 Video Conferencing System You can also press the numeric key that is already associated with a preset. But in this way, you can only move local camera to 10 preset positions (corresponding to 0 to 9 key on the remote control) at most.
Page 139 Using the VC800 Video Conferencing System Press to scroll to Preset and then press to enter submenu. Select Edit, and then press Select a preset, and then press Press the navigation key to adjust the angle of the camera or press to adjust the focus of the camera.
Page 140 User Guide for the VC800 Video Conferencing System Select Stick, and then press Select a preset, and then press The selected preset is placed at the top. Press to return. Deleting the Stored Preset To delete the stored presets during a video call: Press to open Talk Menu.
Page 141: Video Recording
Press to return. Video Recording Before recording video, make sure a USB flash driver is connected to VC800 codec, VCH50 video conferencing hub or CP960 conference phone and the USB feature is enabled. For more information, please refer to USB Configuration on page 62.
Page 142 User Guide for the VC800 Video Conferencing System Before recording video, you need to know the following: When recording video, it is not allowed to play or delete the video from the menu.  When recording video, it is not allowed to capture screenshots, but you can view and ...
Page 143 Using the VC800 Video Conferencing System To record video via the CP960 conference phone when the system is idle: to start recording and then tap to stop recording. To record video via the CP960 conference phone when the system is during a call: to start recording and then tap or Recording to stop recording.
Page 144 User Guide for the VC800 Video Conferencing System The display device prompts “Delete this video?” Press to scroll to OK and then press Auto Recording Auto recording feature is available only when the recording feature is enabled. If it is enabled, the system will start recording automatically once a call is established.
Page 145: Screenshot
You can capture the screenshot from the camera via the remote control, CP960 conference phone or web user interface. Make sure a USB flash driver is connected to VC800 codec, VCH50 video conferencing hub or CP960 conference phone and the USB feature is enabled. For more...
Page 146 User Guide for the VC800 Video Conferencing System To capture screenshots via the remote control when the system is idle or during a call: is set to Screenshot key, press to capture screenshot. For more information on how to customize the key, refer to Custom Key Type on page 61.
Page 147: Video Layout
Using the VC800 Video Conferencing System The display device prompts ”Delete this screenshot?” Press to scroll to OK and then press Video Layout The total number of available screen layouts depends on the number of connected callers, whether a single display or a dual display is used, and whether a presentation is being viewed.
Page 148 User Guide for the VC800 Video Conferencing System Changing Video Layout To change screen layout via the remote control: Press during a call. Select the desired layout, and then press To change screen layout via the CP960 conference phone: during a call.
Page 149 Using the VC800 Video Conferencing System Single Display Screen Layouts Two-way Video Calls Picture-in-picture layout is used by default. Far end Local Two-way Video Call with a Presentation The PC content is given prominence in the largest pane. Other participants are displayed in a strip beside the PC content.
Page 150 To make it easier for users to view video images, users can connect two display devices to Display1 and Display2 ports respectively. When two display devices are connected to the VC800 codec, the status bar of the primary display device will display icon.
Page 151 Using the VC800 Video Conferencing System Secondary display device: local image is seen in a large pane. Speaker Local Local Primary display device Secondary display device Multi-way Video Call with Presentation Take four-way video calls as an example. Voice activation layout is used by default.
Page 152 User Guide for the VC800 Video Conferencing System activation via web user interface only. To configure the voice activation via web user interface: Click on Setting->Conference Setting. Select the desired value from the pull-down list of Voice Activation. Select the desired value from the pull-down list of Video Hold Active Duration.
Page 153 Using the VC800 Video Conferencing System In the Average Mode field, select the desired value from the pull-down list of View Switching Interval. By default, the video images will be switched automatically every 30 seconds. Do one of the following: Mark the Single View Round radio box to switch one video image at a time.
Page 154 User Guide for the VC800 Video Conferencing System In the 1+N Mode field, select the desired value from the pull-down list of View Switching Interval. By default, the video images will be switched automatically every 30 seconds. Do one of the following: Select the desired value from the pull-down list of View Round.
Page 155: Video Conference Platform
StarLeaf/Zoom/Pexip/BlueJeans/Mind, including high end customization & interoperability. If you don’t log into Cloud platform or you only log into the Yealink VC Cloud Management Service platform/Yealink Meeting Server, you can configure the address of the third-party platform in advance. So that your dialing screen will appear this third-party platform, even if you don’t log into the third-party platform, you can still select the desired third-party platform to call...
Page 156 User Guide for the VC800 Video Conferencing System Enter the desired Yealink Cloud number using the keypad or the on-screen keyboard. Press to select (video call) or (voice call), and then press to dial out the number. To dial Yeaink Cloud numbers via the CP960 conference phone: Tap the Auto field.
Page 157: Using The Yealink Meeting Server
Tap Send. Note If you want to place a call to a Yealink Cloud contact who is in the same Yealink Cloud directory as you, you can enter the 9-digit Cloud number or the extension (the last four Cloud number) to place a call. If you want to place a call to a Cloud contact who is in different Yealink Cloud directory from you, you should enter the 9-digit Cloud number to place a call.
Page 158: Yms Video Conference
The conference only allows one of them to join the conference. Scheduled Conference You can schedule a conference using the Yealink Meeting Server or Microsoft Outlook software. After you schedule the conference, the scheduled conference will be added to all invitees’ video...
Page 159 And invitee whose YMS account is associated with an email address, will receive an email about how to join the conference. For more information on how to schedule a conference using the Yealink Meeting Server or Yealink Meeting Server User Guide...
Page 160 User Guide for the VC800 Video Conferencing System The conference schedule will appear again 30 minutes before the conference starts, and then be hidden automatically. And it will appear every 10 minutes until the conference starts. The conference schedule shows the conference details, as below: The conference reminder will appear 5 minutes before the conference starts.
Page 161 You can view subject, time, organizer, ID, password and participants. To view schedule conferences in the menu via the CP960 conference phone: Your ongoing conferences and upcoming conferences are listed for the latest month. Tap the desired conference. You can view subject, time, organizer, ID, password and participants. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 162 User Guide for the VC800 Video Conferencing System Joining a Scheduled Conference You can join conferences in following three ways: Joining a scheduled conference from a conference reminder  Joining a scheduled conference from the conference schedule  Joining a scheduled conference from notification center of CP960 ...
Page 163 Your ongoing conferences and upcoming conferences are listed for the latest month. Press to scroll to the desired conference. When the conference is about to take place in 5 minutes or less, a Join soft key appears by default. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 164 User Guide for the VC800 Video Conferencing System Select the Join soft key, and then press To join a schedule conferences from conference schedule via the CP960 conference phone: Your ongoing conferences and upcoming conferences are listed for the latest month.
Page 165 Dialing into a Scheduled Conference If you schedule a conference or you are invited to a scheduled conference, you can obtain the conference information in following ways: Invitee will receive an email, which includes the IP address, conference ID and conference  password. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 166 General Issues on page 186. Applying for Speaking When you schedule a video conference using the Yealink Meeting Server or Microsoft Outlook software, there are two modes for video conference: Discussion mode and Training mode. For Yealink Meeting Server User Guide more information, refer to In Discussion mode conference, participants can speak freely.
Page 167 If you are the moderator (or an organizer) of video conference in training mode, you can allow or refuse the applicant to speak via the CP960 conference phone. To process application via the CP960 conference phone: Do one of the following: Tap Allow to allow the applicant to speak. during a call. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 168 Clear handup to clear all request. Meet Now When you log into the VC800 system using an YMS account, you can use Meet Now feature. Initiating a Meet Now Conference You can initiate a meet now conference at any time.
Page 169 Repeat above steps until all participants have been added. To invite participants during a YMS video conference via the CP960 conference phone: Do one of the following: If you tap , tap the desired YMS contacts, and then tap to dial out. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 170 User Guide for the VC800 Video Conferencing System If you tap , enter a YMS account, and then tap Add Members. Repeat this step to add more members, and then tap to dial out. If you fail to send invitation, you can re-send the invitation according to the prompt or contact Note your administrator.
Page 171 In scheduled conference, conferences participants muted by an organizer/moderator cannot unmute themselves. To mute all conference participants via the CP960 conference phone: during a call. The touch screen displays all participants. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 172 User Guide for the VC800 Video Conferencing System Tap All mute to mute all participant. To unmute all conference participants via the CP960 conference phone: during a call. The touch screen displays all participants. Tap All unmute to unmute all participant.
Page 173 The participant is muted, and the icon changes to To unmute a conference participant via the CP960 conference phone: during a call. The touch screen displays all participants. after the participant that you want to unmute. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 174 User Guide for the VC800 Video Conferencing System The participant is unmuted, and the icon changes to Leaving the Conference All participants can use the remote control or CP960 conference phone to leave the conference at any moment. To leave the conference via the remote control:...
Page 175 If you are the organizer/moderator of a YMS video conference, you can use the remote control or CP960 conference phone to end the conference. To end the conference via the remote control: Press Select End conference, and then press To end the conference via the CP960 conference phone: Tap EndCall. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 176: Using The Starleaf Cloud Platform
User Guide for the VC800 Video Conferencing System Tap End conference. Using the StarLeaf Cloud Platform You can log into the StarLeaf Cloud platform. When you place a call using the StarLeaf Cloud account, you can: Call the other StarLeaf Cloud account to establish a point to point call.
Page 177 (voice call), and then press to dial out the number. To dial StarLeaf Cloud numbers via the CP960 conference phone: Tap the Auto field. Tap StarLeaf Cloud number in the pop-up dialog box. Enter the desired YMS account. Tap Send. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 178: Joining The Starleaf Meeting
User Guide for the VC800 Video Conferencing System Joining the StarLeaf Meeting To join the StarLeaf meeting via the remote control: Select (Dial menu) or press to enter the pre-dialing screen. Select StarLeaf Cloud number from the pull-down list of Call Type before calling.
Page 179: Using The Zoom Cloud Platform
Using the Zoom Cloud Platform You can log into the Zoom Cloud platform, and join the Zoom meeting. Joining the Zoom Meeting To join the Zoom meeting via the remote control: Select (Dial menu) or press to enter the pre-dialing screen. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 180 User Guide for the VC800 Video Conferencing System Select Zoom from the pull-down list of Call Type before calling. Enter a conference ID using the keypad or the on-screen keyboard. Press to select (video call) or (voice call), and then press to dial out the number.
Page 181: Using The Bluejeans Cloud Platform
Press to select (video call) or (voice call), and then press to dial out the number. Follow the voice prompt to join the BlueJeans meeting. To join the bluejeans meeting via the CP960 conference phone: Tap the Auto field. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 182: Using The Pexip Platform
User Guide for the VC800 Video Conferencing System Tap BlueJeans in the pop-up dialog box. Enter a conference ID. Tap Send. Follow the voice prompt to join the BlueJeans meeting. If you enter nothing or enter wrong information, you can still be sent to the BlueJeans welcome Note screen.
Page 183 (voice call), and then press to dial out the number. To dial Pexip alias via the CP960 conference phone: Tap the Auto field. Tap the registered alias in the pop-up dialog box. Enter the device alias or URI. Tap Send. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 184: Joining The Pexip Meeting
User Guide for the VC800 Video Conferencing System Joining the Pexip Meeting To join the Pexip meeting via the remote control: Select (Dial menu) or press to enter the pre-dialing screen. Select the registered alias from the pull-down list of Call Type before calling.
Page 185: Using The Mind Platform
Using the Mind Platform You can log into the Mind platform, and join the Mind meeting. Joining the Mind Meeting To join the Mind meeting via the remote control: Select (Dial menu) or press to enter the pre-dialing screen. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 186 User Guide for the VC800 Video Conferencing System Select Mind from the pull-down list of Call Type before calling. Enter a conference ID using the keypad or the on-screen keyboard. Press to select (video call) or (voice call), and then press to dial out the number.
Page 187: Using The Custom Platform
Video Conference Platform Follow the voice prompt to join the Mind meeting. Using the Custom Platform When you register a custom account, you can use the corresponding platform feature. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 188 User Guide for the VC800 Video Conferencing System https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 189: Using The Cpw90 Wireless Expansion Mic
If you tap the mute button, the battery indicator LED on the CPW90 is still off, this means the CPW90 is turned off. Mute indicator LED on the CPW90 wireless expansion mic: LED Status Description The CP960 conference phone enters the pre-dialing Solid green screen. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 190: Placing The Cpw90
User Guide for the VC800 Video Conferencing System LED Status Description The CP960 conference phone is in a call and unmuted. The CP960 conference phone is receiving an incoming Slowly flashing red call. Solid red The CP960 conference phone is muted.
Page 191: Turning The Cpw90 On Or Off
CPW90 is not registered with the CP960 conference phone, you should register the CPW90 with the CP960 conference phone manually. So that the CPW90 can work as expansion microphone of the CP960 conference phone. To register the CPW90 to the CP960 conference phone: Do the following on the CP960 conference phone: ->Wireless Microphone. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 192 User Guide for the VC800 Video Conferencing System to search for a CPW90. Turn on the CPW90. The CPW90 enters the registration mode automatically. And the mute indicator LED on the CPW90 fast flashes yellow. The CPW90 registers with the CP960 conference phone automatically. If the registration is successful, the mute indicator LED on the CPW90 goes out and the touch screen of CP960 conference phone prompts the CPW90 information: battery, work time and standby time.
Page 193: Viewing Cpw90 Information
When the CP960 conference phone and CPW90 wireless expansion mic are connected successfully, you can view CPW90 status via the remote control, CP960 conference phone or web user interface. Available information of CPW90 includes: Register Status  MIC Version  MIC Model  MICPOD IPEI  https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 194 User Guide for the VC800 Video Conferencing System Battery Status  Work Time(estimated working time)  Standby Time (estimated standby time)  To view the CPW90 information via the remote control: Select (More menu). Press to scroll to Status and then press to enter submenu.
Page 195: Muting Or Unmuting The Cpw90
The mute indicator LED on the CPW90 flashes red and green alternately. Working Frequency For reference, the Frequency/Channels of CPW90 used in each Region are tabulated below: RF Carrier Index (DECT tester Numbering) Freq (MHz) Taiwan Korea Brazil Japan 1881.792 1883.520 https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 196 User Guide for the VC800 Video Conferencing System RF Carrier Index (DECT tester Numbering) Freq (MHz) Taiwan Korea Brazil Japan 1885.248 1886.976 1888.704 1890.432 1892.160 1893.888 1895.616 4(F1) 1897.344 3(F2) 1899.072 2(F3) 1900.800 1(F4) 1902.528 0(F5) 1904.256 1905.984 1907.712 1909.440...
Page 197: Using The Cpe90 Wired Expansion Mic
Muting or Unmuting the CPE90 If you connect the CPE90 wired expansion mic to the CP960 conference phone to expand the audio range, you can tap on the CPE90 to mute or unmute the local voice. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 198 User Guide for the VC800 Video Conferencing System https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 199: Troubleshooting
Troubleshooting This chapter provides general troubleshooting information to help you solve problems you might encounter when using your VC800 system. If you require additional information or assistance with your new phone, contact your system administrator. Ensure the system has not been physically damaged when experiencing a problem. Check whether the cables are loose and the connections are correct and secure.
Page 200 User Guide for the VC800 Video Conferencing System Speak into the microphone. Check whether the microphone can pick up audio normally. If the microphone picks up audio and plays back audio normally, it means that the audio works well.
Page 201 Setting and then press to expand the menu. Press to scroll to Diagnose and then press to enter submenu. Press to scroll to Trace Route and then press Press to scroll to Start and then press https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 202: General Issues
You can also enter other IP address (for example, the IP address of the remote system) in the Trace Route field. If the test is successful, the VC800 system lists the hops between the system and the IP address you entered. You can check whether congestion happens via the time cost between hops.
Page 203: Camera Issues
Ping the IP address of the far site. Contact your system administrator if it fails.  Camera Issues How to adjust room lighting? You can alter the environmental lighting and background colors of your environment to obtain the best video quality. If light levels are too low you may consider adding artificial lighting. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 204: Display Issues
Ensure that the VC800 video conferencing system is turned on.  Ensure that you have selected the correct video input source.  Why can’t the display device start presentation? Ensure that a PC is properly connected to the VC800 video conferencing system.  https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 205: Video & Audio Issues
If you select VCS Phone as the audio output device, ensure that the CP960 conference  phone is connected to the VC800 codec, and LED indicators on the phone illuminate solid green. Ensure the proper volume level on the system.
Page 206: System Maintenance
User Guide for the VC800 Video Conferencing System Why is the voice quality poor? Users may receive poor voice quality during a call, such as intermittent voice, low volume, echo or other noise. It is difficulty to diagnosis the root causes of the voice anomalies. The possible reasons are: Users sit too far from or near to the microphone.
Page 207 Select the desired value from the pull-down list of Pcap Filter Type. If Custom is selected, enter the desired packet filter string in the Packet Filter String field. Click Start to start capturing signal traffic. Reproduce the issue to get stack traces. Click Stop to stop capturing. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 208 Click Export to open the file download window, and then save the file to your local system. To export a PCAP trace via remote control: Before capturing packets, make sure a USB flash driver is connected to VC800 codec, VCH50 video conferencing hub or CP960 conference phone and the USB feature is enabled.
Page 209 To export the system configurations via web user interface: Click on Setting->Configuration. Click Export. Click Confirm to export the configurations. To import the system configurations via web user interface: Click on Setting->Configuration. https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 210 How to upgrade VC800 firmware? To upgrade VC800 firmware via web user interface: Click on Setting->Upgrade. In the Upgrade Firmware field, click Browse to locate the VC800 firmware from your local system. Click Upgrade to upgrade the firmware. The browser pops up the dialog box “Firmware will be updated. It will take 5 minutes to...
Page 211 Press to scroll to Advanced and then press Enter admin password (default password: 0000) in the Password field. Press Press to scroll to Reboot & Reset and then press Press to scroll to Reset and then press https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 212 User Guide for the VC800 Video Conferencing System The display device prompts “Reset to Factory?” Select OK, and then press The system reboots automatically, The CP960’s touch screen prompts “Rebooting Please wait…”. The phone will be reset to factory sucessfully after startup.
Page 213: Regulatory Notices
Without prior written consent, no organization or individual is permitted to make  any change to the structure or the safety design of the device. Yealink is under no circumstance liable to consequences or legal issues caused by such changes.
Page 214 User Guide for the VC800 Video Conferencing System Environmental Requirements Place the device in a well-ventilated place. Do not expose the device to direct  sunlight. Keep the device dry and free of dust.  Place the device on a stable and level platform.
Page 215: Restriction Of Hazardous Substances
GB/T26572-2011 standard. This table lists the toxic and hazardous substances contained in the machine. Based on the material type, the data is provided by the supplier and has already been validated by Yealink company.
Page 216 User Guide for the VC800 Video Conferencing System https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 217: Appendix A - Time Zones
Canada(Halifax, Saint John) −04:00 Chile(Santiago) −04:00 Paraguay(Asuncion) −04:00 United Kingdom-Bermuda(Bermuda) −04:00 United Kingdom(Falkland Islands) −04:00 Trinidad&Tobago −04:00 Canada-New Foundland(St.Johns) −03:30 Denmark-Greenland(Nuuk) −03:00 Argentina(Buenos Aires) −03:00 Brazil(no DST) −03:00 Brazil(DST) −03:00 Newfoundland and Labrador −02:30 Brazil(no DST) −02:00 Portugal(Azores) −01:00 https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 218 User Guide for the VC800 Video Conferencing System Time Zone Time Zone Name Greenland Denmark-Faroe Islands(Torshavn) Ireland(Dublin) Portugal(Lisboa, Porto, Funchal) Spain-Canary Islands(Las Palmas) United Kingdom(London) Morocco +01:00 Albania(Tirane) +01:00 Austria(Vienna) +01:00 Belgium(Brussels) +01:00 Caicos +01:00 Chad +01:00 Spain(Madrid) +01:00...
Page 219 Australia(Adelaide) +09:30 Australia(Darwin) +10:00 Australia(Sydney, Melbourne, Canberra) +10:00 Australia(Brisbane) +10:00 Australia(Hobart) +10:00 Russia(Vladivostok) +10:30 Australia(Lord Howe Islands) +11:00 New Caledonia(Noumea) +11:00 Russia(Srednekolymsk Time) +11:30 Norfolk Island +12:00 New Zealand(Wellington, Auckland) +12:00 Russia(Kamchatka Time) +12:45 New Zealand(Chatham Islands) +13:00 Tonga(Nukualofa) https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 220 User Guide for the VC800 Video Conferencing System Time Zone Time Zone Name +13:30 Chatham Islands +14:00 Kiribati https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...
Page 221: Index
Conference Management Entering Data and Editing Fields Conference Type Entering Data and Editing Fields Using CP960 Configuring Camera Presets Connecting CPW90 to the VC800 video Entering Data and Editing Fields Using Remote Conferencing System Control Connecting the Audio Device Connecting the VC800 codec...
Page 222 User Guide for the VC800 Video Conferencing System Key Tone Far Control Near Camera Language LED Instructions General Issues Limitations of Liability General Settings Getting Started Meet Now Meeting Blacklist Hiding Icons in a Call Meeting Password Hiding IP Address...
Page 223 Using the BlueJeans Cloud Platform Using the CPW90 Wireless Expansion Mic Using the Custom Platform Using the Mind Platform Using the Pexip Platform Using the StarLeaf Cloud Platform Using the VC800 video conferencing system Using the Yealink VC Cloud Mangagement https://arttel.ru/shop/videokonferentsii/yealink-vc800-cp960-8way...

Yealink VC800 User Manual

About this Guide

Table of Contents

Overview

Getting Started

Customizing the VC800 Video Conferencing System

Using the VC800 Video Conferencing System

Video Conference Platform

Using the CPW90 Wireless Expansion MIC

Using the CPE90 Wired Expansion MIC

Troubleshooting

Regulatory Notices

Appendix A - Time Zones

Index

Quick Links

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Questions and answers

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Summary of Contents for Yealink VC800

Table of Contents