When An Error Message Is Displayed - Oki IP-6620 User Manual

When an error message is displayed

When the ERROR LED lights up, check the message displayed on the operation panel.
Error messages shown below are classified into two groups.
Service call errors:
Errors that the operator (customer) cannot recover, such as hardware/software failures. Contact your service
representative.
Operator call errors:
Errors that the operator (customer) can recover.
To recover the error, follow the advice described here.
Service call errors
Restart the printer.
š If a service call error occurs, restart the printer by turning it off and on as follows. Then the error may be recovered.
(1) Turn off the operation panel's POWER switch and the main printer power switch on the rear of the printer and
the heater power switch.
(2) Remove the power cable front he power outlet, and then remove it from the power inlet at the rear of the
printer.
(3) Hold the Printer for one minute or more.
(4) Connect each power cord above to its inlet, then connect the two cords to the socket.
(5) Turn on all three switches above.
<System error>
SYSTEM ERROR nnnn
RESTART PRINTER
nnnn: Error code
Meaning An unrecoverable error occurred.
Action Contact your service representative, and inform them of the displayed
error code.
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Troubleshooting