Check The Problem - Oki IP-6620 User Manual

Check the problem

Before deciding that there is a serious problem with the printer, check the following items.
Power does not turn on.
Items to be checked
Power cable connection
Power supply to the outlet
Power switch on/off
The paper guide is not heated even when the heater is turned on.
Items to be checked
Printer status
Host computer RIP software setting
Heater control menu
Power voltage
The printer does not start or operate correctly.
Items to be checked
ERROR LED and message on the
operation panel
The printer cannot print.
Items to be checked
USB cable connection
ERROR LED and message on the
operation panel.
ERROR LED off
Print head cleaning
230
Troubleshooting
Check that the power cable is correctly plugged into the power outlet.
Supply power to the power outlet.
Turn on the power switch.
See Turn the printer on on
The paper guide is heated during printing or when the heater is turned on with the
heater control menu. Make sure that the paper guide is heated by printing the nozzle
print pattern or set the heater to ON.
See Adjust the heaters temperatures on
The heater temperature can also be set in the RIP software on the host computer. Check
the host computer setting.
Turn on the heaters (afterheater/printheater/preheater) again, and then print the nozzle
print pattern or forcibly set the heater to ON to check that the paper guide is heated.
See Adjust the heaters temperatures on
Connect the printer to 200 V AC power.
See When an error message is displayed on
Connect the USB cable correctly.
See To connect the USB cable on
See When an error message is displayed on
Print the nozzle adjustment pattern.
See Print the nozzle print pattern on
Test pattern is printed.)
Clean the print heads.
See Performing cleaning independently on
Corrective measures
page 38.
Corrective measures
page 211.
page 211.
Corrective measures
page 235.
Corrective measures
page 41.
page 235.
page 105. (Confirm that the RIP software
page 103.