Oki MC362w Maintenance Manual
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Oki MC362w Maintenance Manual

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MC362w / MC562w
MPS2731mc
Maintenance Manual
062813A
 
 
 
 
 
 

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Summary of Contents for Oki MC362w

  • Page 1           MC362w / MC562w MPS2731mc Maintenance Manual 062813A            ...
  • Page 2 Copyright Information Copyright © 2013 by Oki Data. All Rights Reserved Disclaimer Every effort has been made to ensure that the information in this document is complete, accurate, and up-to- date. The manufacturer assumes no responsibility for the results of errors beyond its control. The manufacturer also cannot guarantee that changes in software and equipment made by other manufacturers and referred to in this guide will not affect the applicability of the information in it.
  • Page 3 Document Revision History Oki Data CONFIDENTIAL Document Revision History Changed items Rev. Date Person in charge Changed items Rev. Page Description of change Date Person in charge Page Description of change 2012-04-26 Issue NME12 H. Ueda 2013-02-15 Addition of Wireless-LAN P1E12 H.
  • Page 4 SU board : MHE / MHH herein. Oki Data assumes no responsibility to the damages caused or (MHH is the destination communalized version.) claimed to have been caused by the user as a result of repair, adjustment...

  • Page 5: Table Of Contents

    CONTENTS Oki Data CONFIDENTIAL CONTENTS 1. CONFIGURATION ..............1-1 2.3 Image Scanning process ................2-18 2.3.1 Structure and process of RADF ...............2-18 1.1 System configuration ..................1-2 2.3.1.1 Cross-section view ................2-18 1.2 Structure of MFP .....................1-4 2.3.1.2 Electrical configuration ..............2-18 1.3 Offer of Options ....................1-6 2.3.1.3 Fundamental operations ..............2-19...
  • Page 6 CONTENTS Oki Data CONFIDENTIAL 4. REPLACEMENT OF PARTS ..........4-1 4.2.9 Rear cover ....................4-30 4.2.10 LED assembly. and LED assembly springs ..........4-31 4.1 Notes on replacement of parts .................4-2 4.2.11 Image drum fan and ZHJ board ...............4-31 4.2 Part replacement procedure ................4-4 4.2.12 Top cover assembly ..................4-32...
  • Page 7 Oki Data CONFIDENTIAL 5.4.7 Density adjustment test ................5-26 7.5.6 Image Problem Troubleshooting ...............7-80 5.4.8 Consumable counter display ..............5-27 7.5.7 Response after Flash compulsive initialization .........7-86 5.4.9 Print counter display .................5-28 7.5.8 Copy Image Abnormality Error Troubleshooting ........7-86 5.4.10 Factory/Shipping mode setting ..............5-28 7.5.9 Network Troubleshooting ................7-87...

  • Page 8: Configuration

    Oki Data CONFIDENTIAL CONFIGURATION 1.1 System configuration ..............1-2 1.2 Structure of MFP ...............1-4 1.3 Offer of Options .................1-6 1.4 Specifications ................1-7 1.5 Interface specifications ............1-27...

  • Page 9: System Configuration

    1. CONFIGURATION Oki Data CONFIDENTIAL 1.1 System configuration System Configurations of the MFP Unit. Photo Interrupter Density Seneor Dup Rear PCB-EOE Photo Interrupter ColorReg Seneor The system configuration of this product is shown Dup Front Belt Fuse Scanner in Figure 1-1, and Figure 1-2.
  • Page 10 1. CONFIGURATION Oki Data CONFIDENTIAL Scanner Unit RADF Motor (Contact Image Sensor) Sensor Motor PCB-MHD SNSIF MOTIF CIS2 ADFS ADFM PCB-MHE MOTOR MOTOR Clutch/Solenoid NAND FLASH(64MB) AFE IC Drive IC DRV IC DRV IC Drive Circuit (Program/FAX data) MC342/MC362/MC562/ MC342dw/MC362w/MC562dw...

  • Page 11: Structure Of Mfp

    1. CONFIGURATION Oki Data CONFIDENTIAL 1.2 Structure of MFP [ MC332/MC342/MC352/MC362/MC562 ] The insides of MC332/MC342/MC352/MC362/MC562 multi function printers are composed of the following parts. • Scanner part • Electronic photography process part • Paper path • Control part (CU part/PU part) •...
  • Page 12 1. CONFIGURATION Oki Data CONFIDENTIAL [ MC342dw/MC362w/MC562dw: Wireless-LAN Specifications ] The insides of MC342dw/MC362w/MC562dw multi function printers are composed of the following parts. • Scanner part • Electronic photography process part • Paper path • Control part (CU part/PU part) •...

  • Page 13: Offer Of Options

    1. CONFIGURATION Oki Data CONFIDENTIAL 1.3 Offer of Options This product can be installed with the following option. Additional memory board 256MB/512MB. (2) SD memory Card 16GB (for MC562/MC562dw). (3) Second Tray Unit 44952001TH Rev.2...

  • Page 14: Specifications

    1. CONFIGURATION Oki Data CONFIDENTIAL 1.4 Specifications Fundamental specifications MC562dw MC562 MC352 MC562w Category Item MC332 MC342 MC342dw MC362 MC362w ES3452MFP ES5462dw MFP ES5462MFP MPS2731mc Outside dimensions Width 427mm Depth 509mm Height 444mm Weight Approx. 29kg CPU CU Power PC...
  • Page 15 1. CONFIGURATION Oki Data CONFIDENTIAL MC562dw MC562 MC352 MC562w Category Item MC332 MC342 MC342dw MC362 MC362w ES3452MFP ES5462dw MFP ES5462MFP MPS2731mc Operating During operation 10 °C to 32 °C,17 °C to 27 °C environment (Full color print quality assurance temperature)
  • Page 16 1. CONFIGURATION Oki Data CONFIDENTIAL Printer section specifications MC562dw MC562 MC352 MC562w Category Item MC332 MC342 MC342dw MC362 MC362w ES5462dw MFP ES3452MFP ES5462MFP MPS2731mc Print width Print width A4 (short edge feed) Engine speed (A4) Monochrome 22ppm 24ppm 30ppm Duplex Mono...
  • Page 17 1. CONFIGURATION Oki Data CONFIDENTIAL MC562dw MC352 MC562 MC562w Category Item MC332 MC342 MC342dw MC362 MC362w ES5462dw MFP ES3452MFP ES5462MFP MPS2731mc Paper handling Feed paper capacity 250 sheets of 82g/m (70Kg) plain paper, (1st tray) 25mm or less in total thickness...
  • Page 18 1. CONFIGURATION Oki Data CONFIDENTIAL MC562dw MC562 MC352 MC562w Category Item MC332 MC342 MC342dw MC362 MC362w ES5462dw MFP ES3452MFP ES5462MFP MPS2731mc Font Bitmap type face LinePrinter USPS Scalable 1 type face Mono Type Scalable 2 type face Mono Type Scalable 3 type face...
  • Page 19 1. CONFIGURATION Oki Data CONFIDENTIAL Scanner section specifications Network specifications Item Description Item Description Connection Ethernet 10BaseT/100BaseTX automatic negotiation Scanner type Flat bed scanner with automatic document feeder device (RADF) Communication protocol TCP/IP V4, TCP/IP V6, LPR, Port9100, IPP, FTP,...
  • Page 20 1. CONFIGURATION Oki Data CONFIDENTIAL Copy function Categories Specs Duplex Copy Method OFF, Categories Specs 1 sided 2 sided Long Edge Copy Resolution Scan: 300x600dpi / 600x600dpi 1 sided 2 sided Short Edge 2 sided 2 sided Print: 600x600dpi / 600x1200dpi(color only)
  • Page 21 1. CONFIGURATION Oki Data CONFIDENTIAL Copy Image Adjustments ScanTo Common Specification Item Setting Description Items Setting Supplement Document Type Text, Text/Photo, Allows the user to select the type of Color/Mono Color/Mono Hard Key Selects Color Copy/Mono Copy Photo, Glossy Photo...
  • Page 22 1. CONFIGURATION Oki Data CONFIDENTIAL Items Setting Supplement Items Setting Supplement Contrast -3, -2, -1, 0, +1, +2, Adjusts the difference between the light Encrypted Password Password / Sets a password to open created PDF and dark areas of an image.
  • Page 23 1. CONFIGURATION Oki Data CONFIDENTIAL ScanToEmail Fucntion Items Setting Supplement Encrypted Not allowed Applicable only when Encryption Level Document Change Items Setting Access Commenting is Low. (PDF Document allowed Applicable only when Encryption Level Address confirmation To, Cc, Bcc document Page layout allowed * is Medium or High.
  • Page 24 1. CONFIGURATION Oki Data CONFIDENTIAL ScanToNetworkPC Function Push Scan Function Items Description Item Description Protocol FTP, HTTP, CIFS server Interface (PC - MFP) USB2.0 (High Speed) Device IF, Ethernet 10/100 Base-T Max. number of File Push Scan Utility ActKey Utility...
  • Page 25 1. CONFIGURATION Oki Data CONFIDENTIAL PC Scan Function Item Description Image Brightness Item Description Quality Contrast Interface (PC <-> MFP) USB2.0 (High Speed), Ethernet (10/100 Base-T) Adjustment Gamma Scan Mode Scan method Flatbed, ADF, Auto Histogram Level * In Option Direction (Left/Upper) and Duplex can be Curves selected.
  • Page 26 1. CONFIGURATION Oki Data CONFIDENTIAL Fax specification Function Description Tx function Transmission Real-time Tx Support Function Description (Send) Memory Tx Support Basic Fax FAX, TEL line PSTN, PBX Manual Tx Support function Line Interface RJ11 × 2 (LINE1, TEL1) Dial...
  • Page 27 1. CONFIGURATION Oki Data CONFIDENTIAL Function Description Function Description Rx function Automatic receive Support Rx function Print function Effective Legal14, Legal13.5, Legal13, Letter, A4 (Receive) (Receive) record size Manual receive Support Print margin same as printer Standby Support mode Threshold level The value that determines the position in...
  • Page 28 1. CONFIGURATION Oki Data CONFIDENTIAL Internet Fax Function/Item Description IFAX Images Basic Features Scan size A4, Letter, Legal13, 13.5, Legal14 Function/Item Description (Document IFAX file Send TIFF-S File format supported in Internet FAX Size) format Send. Density -3, -2, -1, 0, +1, +2, +3...
  • Page 29 1. CONFIGURATION Oki Data CONFIDENTIAL Report Print Manual Report Name Auto Op Panel Configuration Web Page Special Manual Tool Operations Report Name Auto Op Panel Configuration Web Page Special E-mail / Internet FAX Tool Operations Transmit and Receipt Configuration Journal...
  • Page 30 1. CONFIGURATION Oki Data CONFIDENTIAL Print from USB memory Item Description Possible to print color images in mono mode and Color/Mono switch Item Description monochrome images in color mode. Interface USB2.0 (High Speed) Host IF Job Log : Print Print logs...
  • Page 31 1. CONFIGURATION Oki Data CONFIDENTIAL Display information Email To Print Overview Spec. Information provided Comment Item Description (displayed) Mail format Compliant to MIME1.0. Can be displayed in Japanese Printing mail text Path (Maximum Length 2-byte Code : 255 characters) Yes (v1.7)
  • Page 32 1. CONFIGURATION Oki Data CONFIDENTIAL Auto Deliver Function (MC562/MC562dw) Transmission Data Save Function (MC562/MC562dw) Items SD Card has to be installed Items SD Card has to be installed Auto Deliver settings input method From Product Web Page * Transmission Data Save input method...
  • Page 33 1. CONFIGURATION Oki Data CONFIDENTIAL Access Control and Job Accounting Functions Overview Specs Item Description Job Accounting Item Description Number of JA Logs that can be Approx. 5000 (w/SD Card), Approx. Access Control saved 200 (w/o SD Card) Copy Color enabled / Color disabled /...

  • Page 34: Interface Specifications

    1. CONFIGURATION Oki Data CONFIDENTIAL 1.5 Interface specifications 1.5.1 USB Interface Specification 1.5.1.3 USB Interface Signal Name of Single Function 1.5.1.1 Outline of USB Interface Vbus Power Supply (+5V)(red) Data transmission (white) (1) Basic Specification Data transmission (green) Single ground (black)

  • Page 35: Network Interface Specification

    1. CONFIGURATION Oki Data CONFIDENTIAL 1.5.2 Network Interface Specification 1.5.2.3 Network Interface Signal Pin No. Singles Single Direction Functions 1.5.2.1 Outline of Network Interface TXD+ FROM PRINTER Send Data + TXD- FROM PRINTER Send Data - Table 1.5.2 Basic Specification of Network Interface...

  • Page 36: Telephone Line Interface Specification (Mc342/Mc362/Mc562/Mc342Dw/Mc362W/Mc562Dw)

    1. CONFIGURATION Oki Data CONFIDENTIAL 1.5.3 Telephone Line Interface Specification 1.5.4 USB Host Interface (MC342/MC362/MC562/MC342dw/MC362w/MC562dw) 1.5.4.1 Outline of USB Host Interface 1.5.3.1 Outline of telephone Line Interface (1) Basic Specification The machine will reliably communicate with distant stations over voice-level telephone (2) Transmission Mode line.

  • Page 37: Wireless Lan Interface (Mc342W/Mc352W)

    1. CONFIGURATION Oki Data CONFIDENTIAL 1.5.5 Wireless LAN Interface (MC342w/MC352w) 1.5.5.1 Outline of Wireless LAN (1) Specification IEEE 802.11b/g/n (2.4GHz) (2) Power connector USB Micro B (3) Power supply voltage (4) MFP side interfaces IEEE 802.3u 10/100BASE (LAN port) USB Micro B X: Do not connect.

  • Page 38: Description Of Operation

    Oki Data CONFIDENTIAL DESCRIPTION OF OPERATION 2.1 Electrophotographic process mechanism ........2-2 2.2 Printing process ................2-6 2.3 Image Scanning process ............2-18...

  • Page 39: Electrophotographic Process Mechanism

    2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL 2.1 Electrophotographic process mechanism (1) Electrophotographic process (2) Charging The electrophotographic process is explained briefly below: A voltage is applied to the charging roller, which is placed in contact with the OPC drum surface, to charge the OPC drum surface.
  • Page 40 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL (4) Development (5) Transfer Toner adheres to an electrostatic latent image on the drum surface, thereby turning A sheet of paper is placed over the OPC drum surface, and an electric charge is the electrostatic latent image into a toner image.
  • Page 41 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL (6) Fusing (7) Drum cleaning The toner image transferred on the paper is fused on the paper by heat and Unfixed toner remaining on the OPC drum is removed by the drum cleaning blade pressure when the paper passes through the heat roller and the backup roller unit and collected into the waste toner area of the K toner cartridge.
  • Page 42 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL (9) Belt cleaning Toner remaining on the transfer belt is scraped off by the belt cleaning blade and collected into the waste toner box of the transfer belt unit. Transport belt Belt waste toner box Belt cleaning blade 44952001TH Rev.2...

  • Page 43: Printing Process

    2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL 2.2 Printing process Paper fed from Tray 1, Tray 2 is carried by the paper feed roller, the registration roller L, and the transport roller. When paper is fed from the MPT, it is carried by the MPT paper feed roller and the registration roller U.
  • Page 44 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL (1) Paper fed from 1st Tray (3) Transport belt As illustrated in Figure 2-1, after the paper feed motor starts running As the transport belt motor runs in the direction of the arrow, the transport (clockwise) and the 1st clutch comes ON, the paper is fed from the 1st Tray.
  • Page 45 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL (4) Up/down-motions of ID units The up/down motions of the ID units take place driven by the fuser motor ID unit motions during color printing and the up/down clutch. Y-ID unit Down Figure 2-3 shows the motions of each of the ID units when the printer is...
  • Page 46 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL (5) Ejection unit and paper ejection Eject roller (drive) Face-up tray (a) Face-down ejection detection sensor Face-down ejection is available when the face-up tray is closed. Fuser unit In that state, the separator FU is fixed in the direction illustrated in Figure 2-5, and the face-up tray detection sensor is enabled.
  • Page 47 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL (6) Duplex printing system (paper flipping and returning to the paper feed route) In a cer tain period of time af ter the fuser motor star ts running Eject roller (drive) counterclockwise and the rear end of paper being fed passes the eject sensor, the fuser motor starts running clockwise.
  • Page 48 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL (7) Cover-opening motions of the color registration sensor and the density sensor As illustrated in Figure 2-9, when the solenoid is energized, the link lever moves, causing the cover of the color registration sensor and the density sensor to open.
  • Page 49 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL Outline of color registration correction Color registration is corrected by reading correction patterns, which are printed on the belt, Transport belt by use of the color registration sensor located inside the sensor shutter under the belt unit.
  • Page 50 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL Error checking methods and remedies The color registration correction test function among the other self-diagnostic functions is employed to check errors. (Section 5.3.2.6) Remedies for different errors • CALIBRATION (L or R), DYNAMICRANGE (L or R) Check 1: If the above indication appears, check the connected state of the sensor cable.
  • Page 51 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL Outline of density correction Density is corrected by reading correction patterns, which are printed on the belt, by use of Transport belt the density sensor located inside the sensor shutter under the belt unit.
  • Page 52 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL Error checking methods and remedies Principle of toner sensor detection The density correction test function among the other self-diagnostic functions is employed to check errors. (Section 5.3.2.7) Shielding plate Remedies for different errors Prism •...
  • Page 53 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL Counter specifications Total page count MPT page count Tray 1 page count Tray 2 page count Color page count Monochrome page count Description Total number of Number of print media Number of print media...
  • Page 54 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL A4/Letter conversion table Each count shall increase, in relation to every sheet of paper, by the values in the table below. Paper size Simplex Duplex LETTER EXECUTIVE LEGAL14 LEGAL13.5 LEGAL13 COM-9 COM-10 MONARCH...

  • Page 55: Image Scanning Process

    2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL 2.3 Image Scanning process 2.3.1 Structure and process of RADF 2.3.1.2 Electrical configuration Electrical circuit configuration 2.3.1.1 Cross-section view This Scanner is controlled by the SU board. The ASIC mounted on the SU board control the DC load devices such as motor, solenoid and clutch via the ADF board, in dependance of the sensor signals and control signals from the CU/PU board not to be shown in the below figure.

  • Page 56: Fundamental Operations

    2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL 2.3.1.3 Fundamental operations Overview of operation modes There are four operation modes that are executed by the MFP. The respective operation Drive force trasmission diagram modes are executed in accordance with the instructions given by the connected equipment The MFP is a document feed device of skim reading only.
  • Page 57 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL Normal direction feed paper and unload paper (single-sided document single sided print) operation Outline of document flow is shown below. Supplement : When a single-sided document is selected, this operation is performed regardless of the same size mixed documents or different sizes mixed documents.
  • Page 58 2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL Normal direction feed paper/Inverted unloading of paper (both-sided document both sided print) operation Outline of document flow is shown below. Supplement : When a both-sided document is selected, this operation is performed regardless of the same size mixed documents or different sizes mixed documents.

  • Page 59: Document Detection

    2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL 2.3.1.4 Document detection Detection of final document The document set sensor (PI14) detect if the document that has started of the final document Document present/absent detection has passed the set sensor lever, the detection lever moves together with the light-shielding Document present/absent detection on the document tray is performed by document set plate so that the photo interrupter that has been shutting down the light, passes the light.

  • Page 60: Jam Detection

    2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL 2.3.1.5 Jam detection 2.3.2 Document table structure Document jam is detected by the sensors shown in the illustration.Check timing of the 2.3.2.1 Overview document jam detection has already been memorized in the ROM of the sensor main PCB...

  • Page 61: Exposure Block

    2. DESCRIPTION OF OPERATION Oki Data CONFIDENTIAL 2.3.2.2 Exposure block 2.3.2.3 Carraige-Assy drive mechanism Carriage-Assy drive mechanism Carriage-Assy performs the function of irradiating the lamp light uniformly over a document while moving its position. The carriage-Assy is driven by a belt which is driven by the FB motor. Scanner moves at the scan speed corresponding to the respective magnification ratios that are set with reference to the standard scanning speed.

  • Page 62: Mfp Installation

    Oki Data CONFIDENTIAL MFP INSTALLATION 3.1 Precautions and Prohibition ............3-2 3.2 MFP Unpacking Procedure ............3-3 3.3 MFP Installation Instructions .............3-4 3.4 Packed Units and Attachments ..........3-5 3.5 Assembly Procedure ..............3-6 3.6 Configuration Page Print ............3-22 3.7 Network Information Print ............3-23 3.8 Connection Procedures ............3-24...

  • Page 63: Precautions And Prohibition

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.1 Precautions and Prohibition Warning Caution • Do not install the MFP at the place where the vent hole is blocked. • Do not install the MFP in the vicinity of high temperature or fire.

  • Page 64: Mfp Unpacking Procedure

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.2 MFP Unpacking Procedure Warning Personal injury may occur. This MFP weighs about 29kg. So lift it up with 2 or more persons. • Open the upper lid. • Take out the accessory box.

  • Page 65: Mfp Installation Instructions

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.3 MFP Installation Instructions • Install the MFP at a place under the following temperature and humidity: Top View Ambient Temperature : 10 to 32°C Ambient Humidity : 20 to 80% relative humidity 20cm Maximum Wet-Bulb Temperature : 25°C...

  • Page 66: Packed Units And Attachments

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.4 Packed Units and Attachments • Confirm whether there are scratches, stains, etc. on the exterior of the MFP . MFP Software DVD-ROM • Confirm whether there are lacking items, damages, etc. among the accessories.

  • Page 67: Assembly Procedure

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.5 Assembly Procedure 3.5.1 MFP Main Body (3) Remove the adhesive tapes and remove the paper. Remove Protective Equipment (1) Remove the 5 adhesive tapes on the outside of MFP . Then remove the protection pad.
  • Page 68 3. MFP INSTALLATION Oki Data CONFIDENTIAL (6) Remove the adhesive tapes. (9) Remove the adhesive tapes, desiccant and film. Protective tape Protective tape (7) Close the document glass cover. (8) Open the scanner unit. (10) Press the top cover open button and open the top cover.
  • Page 69 3. MFP INSTALLATION Oki Data CONFIDENTIAL (11) Remove the protection sheets. Install Image Drum Cartridges (1) Slide the lock of the each toner cartridge to the left side. Lock (blue) Protection sheet (12) Remove the orange stopper while pressing the blue lever of the fuser unit in the (2) Close the top cover.
  • Page 70 3. MFP INSTALLATION Oki Data CONFIDENTIAL Loading Paper in Tray 1 and Tray 2 (3) Slide the paper width guide to the width of paper to be loaded. The following procedure explains how to load paper in tray 1 or tray 2 (optional).
  • Page 71 3. MFP INSTALLATION Oki Data CONFIDENTIAL (5) Load paper with the print side face down. Loading paper in the MP Tray (1) Open the MP tray. (2) Pull out the paper support. Important Do not load paper above the fill line.
  • Page 72 3. MFP INSTALLATION Oki Data CONFIDENTIAL (4) Adjust the paper width guide to the width of paper to be loaded. (6) Adjust the paper width guide to hold the paper in place. (7) Press the tray latch button. (5) Insert the paper with the print side face up until its edge touches the paper feed Latch button entrance.
  • Page 73 3. MFP INSTALLATION Oki Data CONFIDENTIAL Loading Documents on the ADF Loading Documents on the Document Glass (1) Load your documents face up on the ADF. (1) Lift and open the document glass cover. If your documents are portrait, load them with the top edge of the documents in first.

  • Page 74: Power Cable Connection

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.5.2 Power Cable Connection Turning ON the Power Conditions for Power Supplies (1) Insert the electric cord in the MFP . • Observe the following conditions: Alternate Current (AC) : 110~127VAC (Range 99~140VAC)/ 220~240VAC (Range 198~264VAC) Power Supply Frequency : 50Hz or 60Hz±2%...
  • Page 75 3. MFP INSTALLATION Oki Data CONFIDENTIAL Turning off the power No use for a long time (1) Hold down the power switch for about a second. When the printer is not used for a long time due to consecutive holidays or when on vacation, or when changing or attaching parts in repair or maintenance, unplug the AC cord.

  • Page 76: Installation Of Optional Components

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.5.3 Installation of Optional Components Installation Warning At least two people are needed to lift the MFP safely. This section explains how to install options. The following options are available: • Second tray unit (1) Turn off the MFP , and then unplug the AC cable and the Ethernet or USB cable.
  • Page 77 [Printer]. For Windows XP/Windows Server 2003, click [Start] [Printers and Faxes]. (2) Right-click the [OKI MC562 (PS)] icon and then select [Printer properties]. For Windows Server 2008, Windows Vista, Windows Server 2003 and Windows XP , select [Properties]. For Windows 7, if you have installed multiple printer drivers, select [Printer properties] [OKI MC562 (PS)].
  • Page 78 3. MFP INSTALLATION Oki Data CONFIDENTIAL (4) For the network connection, select [Get installable options automatically] under For Mac OS X PS Driver (Mac OS X 10.5 and 10.7) [Installable Options], and then click [Setup]. Note! • This procedure uses Mac OS X 10.7 as an example.

  • Page 79: Extension Memory Installation

    768MB Lock button Note! • You must use genuine Oki Original. Otherwise, the memory will not work. • Even in the power-off status, when the AC cord is connected, a part of the Loosen the screw and then remove the bracket..

  • Page 80: 16Gb Sd Memory Card (Mc562/Mc562Dw)

    AC cable and Ethernet or USB cable, and then reinstall the additional RAM. Note! • Use only genuine Oki Data products. The performance cannot be guaranteed when using other products. • The card cannot be used with its write-protect switch (to guard against accidental erasure on the card) in the unlocked position.
  • Page 81 3. MFP INSTALLATION Oki Data CONFIDENTIAL (1) Switch the power supply of the MFP off and pull out the electric cord. (6) Push the SD Memory Card and remove the SD Memory Card. (2) Push the lock button on the right side of the machine while pressing the lock button.
  • Page 82 3. MFP INSTALLATION Oki Data CONFIDENTIAL (8) Attach the bracket and then tighten the screw. (9) Plug the Ethernet/USB cable into the MFP . (10) Attach the interface cover. (11) Plug the AC cable into the MFP . (12) Press the <SETTING> key on the control panel.

  • Page 83: Configuration

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.6 Configuration Page Print Make sure that the MFP operates normally. (Sample) MC562 Each model name is displayed. (1) From the panel, press "Setting" button. (But "dw" is not displayed.) (2) Select "Reports". (3) Select "Configuration".

  • Page 84: Network Information Print

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.7 Network Information Print Make sure that the MFP operates normally. (Sample) In case of MC562 (1) From the panel, press "Setting" button. (2) Select "Reports". (3) Select "System". (4) Select "Network Information". (Press the down button to go to "Network Information" and then press the right button.)

  • Page 85: Connection Procedures

    3. MFP INSTALLATION Oki Data CONFIDENTIAL 3.8 Connection Procedures <USB Connection> (2) Plug one end of the USB cable into the USB connection on the back of the MFP . Prepare a USB Cable. Note! • The cable of the MFP is not attached. Users should buy seperately.
  • Page 86 3. MFP INSTALLATION Oki Data CONFIDENTIAL (5) Plug the other end of the USB cable into the computer’s USB interface connector. Important • For Windows OSs, do not plug the other end of the USB cable into the computer until prompted while driver installation.
  • Page 87 3. MFP INSTALLATION Oki Data CONFIDENTIAL <LAN Cable Connection> (3) Hook the Ethernet cable on the hook of the MFP . Prepare the LAN cable. Switch off the power of the MFP and computer. Connect the computer and MFP. Hook (1) Remove the side cover on the right side of the MFP while pressing the lock button.
  • Page 88 3. MFP INSTALLATION Oki Data CONFIDENTIAL <TEL cable/ Line Cable Connection> Connecting for Fax and Telephone Prepare the TEL cable and Line cable. (1) Plug one end of the [Telephone cable] into the [LINE connection] of the machine and the other end into an active telephone jack.

  • Page 89: Checking Of User Paper

    3. MFP INSTALLATION Oki Data CONFIDENTIAL The telephone that is connected to the machine is called external telephone. 3.9 Checking of User Paper TEL connection Load the media used by the user in the printer, make media weight/media type setting, print out MenuMap/Demo Page, and check printouts to make sure that no toner flakes off.

  • Page 90: Replacement Of Parts

    Oki Data CONFIDENTIAL REPLACEMENT OF PARTS This chapter describes the procedures of the field replacement of parts, assemblies and units. The procedures are to detach them. Reverse the procedures to attach them. The reference part numbers used in this manual (such as ) do not identical to the part numbers in the maintenance disassembly configuration diagram (44952001TL) and RSPL (44952001TR) for the manual.

  • Page 91: Notes On Replacement Of Parts

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.1 Notes on replacement of parts (1) Prior to replacing a part, unplug the AC cord and the interface cable. (2) Do not disassemble the printer so long as it operates properly. (a) Be sure to use the following procedure to unplug the AC cord: (3) Minimize disassembly.
  • Page 92 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL Maintenance Tools: Table 4-1-2 shows the tools necessary to use Maintenance Utility software. Table 4-1-1 shows the tools necessary to replace printed-circuit boards and units: Table 4-1-2: Maintenance Tools Maintenance Tool Quantity Remarks Table 4-1-1: Maintenance Tools...

  • Page 93: Part Replacement Procedure

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2 Part replacement procedure This section describes the procedure for replacing the parts and assemblies shown in the (3) Turn the (two blue) lock handles of the belt unit ② in the direction of the arrows disassembly diagrams below.

  • Page 94: Fuser Unit

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.2 Fuser unit 4.2.3 Left side cover (1) Open the scanner and the top cover. (1) Open the scanner and the top cover. (2) Remove the two (silver-colored) screws ① . (2) Pull the (blue) fuser unit lock lever in the direction of the arrow and detach the fuser unit ①...

  • Page 95: Right Side Cover

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.4 Right side cover (1) Open the scanner and the top cover. (2) Remove the cassette assembly. (3) Remove the interface cover ① . (4) Loosen the screw ② to remove the bracket ③ .

  • Page 96: Cu/Pu Board And Low-Voltage Power Supply

    (7) Remove the two (silver-colored L=8mm) screws ⑪ , and detach the low-voltage power supply ⑫ , FG-cable ⑬ . [ MC342dw/MC362w/MC562dw: Wireless-LAN Specifications ] The A section is shifted in the (1) Remove the right side cover. (See 4.2.4) direction of an arrow.
  • Page 97 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL [ MC332/MC342/MC352/MC362/MC562 ] [ MC342dw/MC362w/MC562dw ] ⑬ ⑬ FG cable(black) FG cable(black) To Flatbed To Flatbed ⑭ ⑭ FG cable(black/yellow) FG cable(black/yellow) ⑧ ⑧ FFC cable FFC cable ⑨ ⑫ ⑫ ⑪ ⑪ ⑨...

  • Page 98: Front Cover

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (3) Remove the cover-stay-L ② in the direction of the arrow. 4.2.6 Front cover (1) Remove the left side cover and right side cover. (See.4.2.3,4.2.4) (2) Remove the latch , and remove the cover-Hinge-R ① in the direction of the arrow.
  • Page 99 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (5) Remove the two screws (black) ④ and one screw (silver-coloved) ⑤ to detach the front cover ⑥ . 4-10 44952001TH Rev.2...

  • Page 100: Scanner Unit

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (8) Remove the screw ⑦ and remove the guide cable ⑧ . Remove the three screws ⑨ 4.2.7 Scanner unit and remove the hinge Assy FB ⑩ . (1) Remove the left side cover, the right side cover, the CU/PU board and the front (9) Remove the three screws ⑪...

  • Page 101: Tray-Assy-Document / Cover-Adf-R-Assy

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.1 Tray-assy-document / Cover-ADF-R-assy (4) Push the portion A. (Concurrent to push the (3) ) (1) Open the cover-assy-top-ADF . (2) Remove the tray-assy-document ① by pull it in the direction of the arrow.

  • Page 102: Adf-Unit

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (4) Remove the ADF-unit ④ by insert the screwdriver to gap between ADF-unit ④ and 4.2.7.2 ADF-unit flatbed-unit. (1) Remove the cover-ADF-R-assy. (See 4.2.7.1) (2) Detach a connector ① and ② from the ADF board, and remove the screw ③ to remove the FG cable.

  • Page 103: Sheet-Document / Paper-Weight-Assy / Spring-Pw-Adf

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.3 Sheet-document / Paper-weight-assy / Spring-PW-ADF <Attention of affix the sheet-document> (1) Degrease the affix area of ADF-unit. (1) Open the ADF-unit. (2) Remove the peeling-off sheet. (2) Remove the sheet-document ① . (3) Set the sheet-document ① (see the figure below).

  • Page 104: Hinge-Assy-L / Hinge-Assy-R

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.4 Hinge-assy-L / Hinge-assy-R (1) Remove the two screws (L=10mm) ① and remove the hinge-Assy-R ② . L=10mm (2) Remove the two screws (L=10mm) ③ and remove the hinge-Assy-L ④ . L=10mm 4-15 44952001TH Rev.2...

  • Page 105: Cover-Adf-F / Guide-Assy-Exit-Sub / Adf-Assy / Adf Board

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.5 Cover-ADF-F / Guide-assy-exit-sub / ADF-assy / ADF board (3) Open the cover-top-ADF . (1) Turn the ADF unit upside down and remove the support-sponge ① . Cover-top-ADF (4) Push the claw of cover-ADF-F ③ .
  • Page 106 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (7) Remove the screw (silver) ④ and remove the ADF board ⑤ . (5) Push the portion A (2 places). (Concurrent to push the (4) ) (8) Remove the two screws (black) ⑥ and remove the ADF-assy ⑦ .

  • Page 107: Cover-Assy-Top-Adf / Guide-Assy / Roller / Motor / Clutch / Solenoid

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.6 Cover-assy-top-ADF / Guide-assy / Roller / Motor / Clutch / Solenoid (1) Remove the cover-assy-top-ADF ① . (2) Remove the guide-assy-A ② . (3) Remove the guide-B ③ . (4) Remove the guide-cable ④ .

  • Page 108: Guide-A-Sub / Frame-Assy-Separator / Spring-Separator / Rubber-Friction

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.7 Guide-A-sub / Frame-assy-separator / Spring-separator / 4.2.7.8 Cable (ADF-Rev SNS) Rubber-friction (1) Remove the cable ① . (1) Remove the guide-A-sub ① with rubber-friction ② . (2) Remove the frame-assy separator ③ and spring-separator ④ .

  • Page 109: Cable (Adf-Reg Sns)

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.9 Cable (ADF-Reg SNS) 4.2.7.10 Frame-assy-OP (1) Remove the cable ① . (1) Remove the eight claws to remove the frame-assy-OP ① . (2) Remove the screw ② to remove FG cable ③ .

  • Page 110: Frame-Op-Panel / Ope Board (Mc562/Mc562Dw)

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (3) Remove the rubber-pad (R) ② and rubber-pad (L) ③ . 4.2.7.11 Frame-OP-panel / OPE board (MC562/MC562dw) (4) Remove the button and lens ④ to ⑮ . (1) Remove the eight claws to remove the OPE board ① .

  • Page 111: Frame-Op-Panel / Ope Board (Mc342/Mc362/Mc342Dw/Mc362W)

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (3) Remove the rubber-pad (R) ② and rubber-pad (L) ③ . 4.2.7.12 Frame-OP-panel / OPE board (MC342/MC362/MC342dw/ (4) Remove the button and lens ④ to ⑮ . MC362w) (5) Remove the eleven latches to remove the cover-op-panel ⑯ .

  • Page 112: Frame-Op-Panel / Ope Board (Mc332/Mc352)

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (3) Remove the rubber-pad (R) ② and rubber-pad (L) ③ . 4.2.7.13 Frame-OP-panel / OPE board (MC332/MC352) (4) Remove the button and lens ④ to ⑭ . (1) Remove the eight claws to remove the OPE board ① .

  • Page 113: Lcd-Assy

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.14 LCD-assy (1) Remove the LCD-assy ① . 4-24 44952001TH Rev.2...

  • Page 114: Frame-Assy-Fb

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.15 Frame-assy-FB (7) Remove the screw (black-colored, L=8mm) to remove the Plate-USB And remove two screws (silver-colored, L=12mm) to remove the cord-USB Note! • It exchanges it detaching the scanner unit from the MFP when the SU-board...
  • Page 115 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ⑥ ⑤ ⑥ ⑤ ⑥ ⑥ ② L=10mm ② L=10mm ⑦ ⑤ ⑩ ⑫ ⑥ ⑫ ⑫ ③ To printer ⑰ ⑱ ⑬ ⑭ ⑯ ⑮ ④ L=10mm L=10mm To printer ⑪ ⑳ To printer 4-26 44952001TH Rev.2...

  • Page 116: How To Remove Battery (Su Board)

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.16 How to remove Battery (SU Board) (2) How to remove the battery. Insert finger, a needle or a rod in the gap between the battery and its holder. (1) The position of the battery is shown in the below picture.

  • Page 117: Frame-Assy-Hopping-Adf

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (2) Remove the Frame-assy-hopping-ADF ① and the Stopper-Assy-Gate ② . 4.2.7.17 Frame-assy-hopping-ADF (1) Slide the Gear-shaft-hopping while opening the stopper. Gear-shaft-hopping Stopper 4-28 44952001TH Rev.2...

  • Page 118: Setting Of Sw1 And Sw2 On Mhh Board (Su Board)

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.7.18 Setting of SW1 and SW2 on MHH board (SU Board) PDLIF Board-MHH R271 R272 OSC3 TEST5 C217 TEST1 BAT1 C218 TEST4 C219 TEST8 C220 IC11 CP12 IC14 REF2 IC13 C124 OSC4 C113 R203...

  • Page 119: Face-Up Tray

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.8 Face-up tray 4.2.9 Rear cover (1) Open the face-up tray ① in the direction of the arrow and, warping it, disengage (1) Remove the left side cover and the right side cover. (See 4.2.3, 4.2.4) two portions to detach the face-up tray.

  • Page 120: Led Assembly. And Led Assembly Springs

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.10 LED assembly. and LED assembly springs 4.2.11 Image drum fan and ZHJ board (1) Open the Scanner and the top cover. (1) Remove the left side cover. (See 4.2.3) (2) Remove the (silver-colored) screw ① and the two (silver-colored) screws ② to (2) Remove the cables of the LED assembly.

  • Page 121: Top Cover Assembly

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.12 Top cover assembly 4.2.13 Top cover and LED head cable assembly (1) Remove the left side cover, the right side cover and the rear cover. (1) Demount the top cover assembly. (2) Remove the 18 (black) screws ① to detach the top cover ② .

  • Page 122: Mpt Assembly

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.14 MPT assembly (1) Remove the cassette assembly. (2) Open the MPT assembly ① . (3) Pull the direction of the arrow and remove the MPT assembly ① . 4-33 44952001TH Rev.2...

  • Page 123: Front Fan, Hopping Motor, Rear Fan, Image Drum Motor And Cover-Open Switch

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.15 Front fan, hopping motor, rear fan, image drum motor and cover-open switch (1) Remove the left side cover, the right side cover, the rear cover, the MPT assembly, the plate-rear, the plate shield assembly, low voltage power supply and the cover front assembly.

  • Page 124: High-Voltage Power Supply Board

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.16 High-voltage power supply board Warning Electric shock hazard When replacing the low-voltage power supply, electric shock may occur. Wear insulated gloves, or be careful not to touch the conductors or terminals of the power supply directly.

  • Page 125: Guide-Ejection Assembly, Fuser Connector Assembly And Color-Registration Assembly

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.17 Guide-ejection assembly, fuser connector assembly and color-registration assembly (1) Remove the left side cover, the right side cover, the rear cover and the top cover assembly. (2) Remove the CU/PU board and the low-voltage power supply.

  • Page 126: Frame-Mpt Assembly And Feeder Assembly

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.18 Frame-MPT assembly and feeder assembly (1) Remove the left side cover, the right side cover, the rear cover, the hopping motor, the plate shield assembly, the operator panel assembly, the cover-open switch and the frame-MPT-side.

  • Page 127: Side-L Assembly, Side-R Assembly And Base Assembly

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.2.19 Side-L assembly, side-R assembly and base assembly (1) Remove the left side cover, the right side cover, the rear cover, the top cover assembly, the operator panel assembly, the feeder assembly, the guide-ejection assembly and the registration assembly.

  • Page 128: Feed Rollers

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL (3) Press the tab on the black cover ② attached to the left side of the rear paper feed 4.2.20 Feed rollers roller ③ and open the black cover ② downward. (4) Remove the rear paper feed roller ③ .

  • Page 129: Locations To Lubricate

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL 4.3 Locations to lubricate This section shows the locations to lubricate. The other locations must not be lubricated. Lubrication is not required during assembly or disassembly, except that, after lubricant is wiped off locations, the appropriate lubricant specified must be applied to the locations.

  • Page 130: Adf

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ① -2 44527201PP Slider Inner 4.3.1 ADF ① -1 44597101PP Cam-Hinge (FB) EM-D110 Class A Apply a small amount of MOLYKOTE (EM-D110) to the surface 2 places of projection. Cam-Hinge (FB) The aim to the lib side of the...
  • Page 131 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ① -3 44527301PP Slider-Hinge (FB) ② 44659101PA Gear-Idle-Assy Gear-Planet SF-133 Class C Apply a normal amount of HANARL (SF-133) to the hatched area. (all circumference of post) Slider-Hinge (FB) EM-D110 Class A Apply a small amount of MOLYKOTE (EM-D110) to the sliding surface. (hatched areas) After apply a MOLYKOTE by ①-1), It apply a MOLYKOTE using same Brush in ①-1)
  • Page 132 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ③ -1 44529501PA ADF-Assy ③ -2 Portion A and F Motor-Z20 Wave-Washer Detail Portion F Portion E Bearing-Regist EM-30LP Class C Apply a normal amount of MOLYKOTE (EM-30LP) to the hatched area. Bearing-Shaft EM-D110 Class C...
  • Page 133 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ③ -3 Portion I ③ -4 Portion B, C, D and E EM-30LP Class C Frame-ADF Apply a normal amount of MOLYKOTE (EM-30LP) to the hatched area. SF-133 Class C (all circumference of shaft) Apply a normal amount of HANARL (SF-133) to the hatched area.
  • Page 134 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ④ 44531101PA Frame-Assy-Hopping-ADF For detail Gear-Planet Fram e-Pickup EM-30LP Class C x 3 Apply a normal amount of MOLYKOTE to the hatched area. (to 3 places on the gear tooth circle) (Refer to detail) Apply to 3 places.
  • Page 135 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ⑤ 44539301PA Hinge-Assy-L (ADF) ⑥ 44538701PA Tray-Assy-Document 44538801_Tray-Document 44539901PA Hinge-Assy-R (ADF) SF-133 Class C EM-D110 Class C Apply a normal amount of HANARL Apply a normal amount of MOLYKOTE (SF-133) to the hatched area.
  • Page 136 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ⑦ 44534901PA Roller-Assy-Eject-ADF EM-30LP Class A Apply a normal amount of MOLYKOTE (EM-30LP) to slide portion of Lever-Separator-EX and Roller-Eject-ADF. Roller-Eject-ADF Lever-Separator-EX Washer-A EM-30LP Class A Apply a normal amount of MOLYKOTE (EM-30LP) to the hatched area.

  • Page 137: Printer

    4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ① -2 44452301PA Side-R Assy. 4.3.2 Printer ① -1 44452301PA Side-R Assy. EM-30LP Class Bx2 Apply a normal amount of MOLYKOTE (EM-30LP) EM-30LP Class Bx4 to the whole circle of 2 places Apply a normal amount of...
  • Page 138 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ① -3 44452301PA Side-R Assy. ① -4 44452301PA Side-R Assy. EM-30LP Class B x2 Gear-Reduct-FU EM-30LP Class C Apply a normal amount of Apply a normal amount MOLYKOTE (EM-30LP) Gear-Idle-FUA of MOLYKOTE to the whole circle of gear...
  • Page 139 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ① -5 44452301PA Side-R Assy. ① -6 44452301PA Side-R Assy. EM-30LP Class C EM-30LP Class A Apply a normal amount of MOLYKOTE (EM-30LP) Apply a small amount of MOLYKOTE to the whole circle of hatched areas (Shaft end (EM-30LP) to the hatched areas.
  • Page 140 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ② 44452401PA Side-L Assy. ③ 44452601PA Sensor Assy.-Regist EM-30LP Class A Frame-Shutter Apply a small amount of MOLYKOTE Plate-Position-Caulking (EM-30LP) to the hatched areas. EM-30LP Class C Apply a normal amount of MOLYKOTE (EM-30LP) to the gear tooth tops.
  • Page 141 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ④ -1 44452701PA Front Assy.-Reg/Hop ④ -2 44452701PA Front Assy.-Reg/Hop EM-30LP Class A Apply a normal amount of MOLYKOTE Note :1 (EM-30LP) to the hatched areas. (Side of roller and ditch of shaft) (The other side is also the same. : Two...
  • Page 142 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ④ -3 44452701PA Front Assy.-Reg/Hop ④ -4 44452701PA Front Assy.-Reg/Hop EM-30LP Class C Apply a normal amount of Plate-Feed-A̲Caulking MOLYKOTE (EM-30LP) to the hatched areas (Shaft end surface side). EM-30LP Class C Apply a normal amount of MOLYKOTE (EM-30LP) to the hatched areas (Shaft).
  • Page 143 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ④ -5 44452701PA Front Assy.-Reg/Hop ⑤ 44364101PA Eject Assy Gear-Idle̲Exit(Z38) Plate-Feed-B̲Caulking Gear-Idle-Z35 Gear-Idle-MPT-Z35 EM-30LP Class C Apply a normal amount of MOLYKOTE (EM-30LP) to EM-30LP Class C the hatched areas Apply a normal amount of MOLYKOTE (EM- 30LP) to surface of the post (bearing portion), the (Post end surface side).
  • Page 144 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ⑥ -1 44453001PA Printer Unit-PX750 ⑥ -3 44453001PA Printer Unit-PX750 EM-30LP Class C Spring-Torsion-L Apply a normal amount of MOLYKOTE (EM-30LP) to the hatched areas. Panmotoroil Class C Spring-Torsion-R Apply a normal amount of Panmotoroil to the portion of the slot of solid coiling of this torsion-spring using a brush.
  • Page 145 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ⑥ -5 44453001PA Printer Unit-PX750 ⑦ 44452501PA Base-Assy EM-30LP Class C Apply a normal amount of MOLYKOTE (EM-30LP) to the end face of Plate-R. (hatched areas) EM-30LP Class C Apply a normal amount of...
  • Page 146 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ⑧ 44458601PA Belt-Unit ⑨ 44381001PA Fuser-Assy EM-30LP Class A x8pcs Cam-Release Apply a small amount of MOLYKOTE EM-30LP Class C x2pcs (EM30LP) to the inside of Bearing- TR(Belt). Apply a normal amount of MOLYKOTE (EM30LP) to (Both sides, total 8 places) bearin portion (Both side).
  • Page 147 4.REPLACEMENT OF PARTS Oki Data CONFIDENTIAL ⑩ -1 44453701PA Cover-Assy.-Rear ⑪ 44359201PA Frame-Assy.-MPT EM-30LP Class B SF-133 Class B Apply a normal amount of MOLYKOTE (EM-30LP) to Apply a normal amount of HANAL (SF-133) Stacker-FU̲Base the hatched areas. (Center of shaft) to the hatched areas.

  • Page 148: Maintenance Menus

    Oki Data CONFIDENTIAL MAINTENANCE MENUS MC352/MC362/MC562 series can be adjusted by using Maintenance Utility, or button operation on its operator panel. The printer has maintenance menus in addition to general menus. The menus intended for adjustment purposes should be selected.

  • Page 149: Maintenance Menu

    Device reboots automatically after exiting the menu. OEMA Displayed under the following conditions: OEML "System Maintenance"- When "OKIUSER" is other than JPOEM1, OEMA, or OEML, and Manufacturer is "OKI DATA CORP" Format SD Execute Formats the SD card. Memory Card A confirmation message is displayed when the Enter switch is pressed.
  • Page 150 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Default Default Default Item1 Item2 Item3 Item4 Item5 Value value value value Notes Password System Change New Pass- *********** Set a new password for accessing the maintenance menu. Maintenance Password word 6 to 12 characters (numerals and lower-case alphabetic characters) may be entered.
  • Page 151 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Default Default Default Item1 Item2 Item3 Item4 Item5 Value value value value Notes Password Scanner Adjust Scan Side Reg. +8 ~ -8 During ADF scanning, Adjusts the scanning start pixcel position for the main...
  • Page 152 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Default Default Default Item1 Item2 Item3 Item4 Item5 Value value value value Notes Password Scanner Adjust Mech. Adjust ADF ADF Drive 10 ~ 1400 Only for engineering test Maintenance Motor Current 4 [mA] [mA] [mA] Connect a panel or PC and set the electric current value of the scanner motor.
  • Page 153 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Default Default Default Item1 Item2 Item3 Item4 Item5 Value value value value Notes Only for engineering test Password Scanner R3 (03h) Maintenance Parameter R32 (20h) Change AFE (IC) register settings (3 - 9 settings).
  • Page 154 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Default Default Default Item1 Item2 Item3 Item4 Item5 Value value value value Notes Password Scanner Mechanical FBS Test Speed Color 300x300dpi Conduct mechanical testing (without reading an image). Maintenance Test Color 300x600dpi ADF : Test moving original document (stops when set document has been moved) Color 600x600dpi May choose from single- or double-sided feeding.
  • Page 155 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Default Default Default Item1 Item2 Item3 Item4 Item5 Value value value value Notes Tone send test conducted. Password Line Test Tone Send 2100Hz Maintenance Test 1850Hz *This menu 1650Hz not shown on 1100Hz models with...

  • Page 156: Service Bit Menu

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.2 Service Bit Menu Additional Fax Setting menu Item Settings Description (When setup ServiceBit=ON, the following items will be displayed at Admin Setup → Fax Calling Timer 1~255 second Sets the call connection wait Depends on Country time (TO timer).

  • Page 157: Maintenance Utility

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.3 Maintenance Utility 5.3.1 Maintenance Utility Section in Operation from Maintenance operator panel Option Adjustment Utility (section in this The adjustments described in table 5-1 should be made by using Maintenance Utility. Operating maintenance...
  • Page 158 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Section in Operation from Section in Operation from Maintenance operator panel Maintenance operator panel Option Adjustment Utility (section in this Option Adjustment Utility (section in this Operating maintenance Operating maintenance Manual manual) Manual manual)

  • Page 159: Scanner Maintenance Tool

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.3.2 Scanner Maintenance Tool A scanner maintenance tool is used to inspect a scanner for correct reading operation and has the following functions. • Reads reference charts to inspect for correct scans of images.

  • Page 160: Self-Diagnostic Mode

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4 Self-diagnostic mode This section describes LEVEL 0 and LEVEL 1. (1) Menu option switching Self-diagnostic Only while displayed as shown in a shaded area ( XXXXX mode layout (entire) the level of the self-diagnostic mode can be switched. [2] or [8] is 5.4.1 Operator Panel...
  • Page 161 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL (1) Menu option switching [ 8 ] [4], [ ], [2] or switches between the options in shaded areas LEVEL0 XXXXX ). [2] or [8] is used to switch between the options in non- shaded areas ( XXXXX ).
  • Page 162 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL (1) Menu option switching LEVEL1 [2] or [8] is used to select the option shown in a shaded area ( XXXXX ), and pressing [6] executes the option. [6] or [4] is used to switch to the option in a non-shaded area ( XXXXX ), and, after that, [2] or [8] is used to select an option.

  • Page 163: Normal Self-Diagnostic Mode (Level 1)

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.2 Normal self-diagnostic mode (level 1) 5.4.2.1 Entering self-diagnostic mode (level 1) 1. Make sure that the LCD is in standby state (no Error window is shown) and The following is the normal self-diagnostic mode menu:...

  • Page 164: Switch Scan Test

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.3 Switch scan test The switch scan test is used for input sensor and switch checking. Heater frame thermistor 1. Enter the self-diagnostic mode (level 1) and, until SWITCH SCAN appears Toner sensor M...
  • Page 165 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Table 5-3: SWITCH SCAN detail Lower display shows asterisk (*) when function on upper display is unavailable. *1: An L is displayed when cover is open. Upper Display Detail Lower display Detail Lower display...

  • Page 166: Motor And Clutch Test

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.4 Motor and clutch test The motor and clutch test is used for motor and clutch testing. Tray-1 registration clutch 1. Enter the self-diagnostic mode (level 1) and, until MOTOR & CLUTCH TEST Color (registration) shutter...
  • Page 167 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL Table 5-4 Unit name displayed Driving restriction Remarks ID MOTOR All of the (black, yellow, magenta and cyan) – image drums must be removed. BELT MOTOR All of the (black, yellow, magenta and cyan) –...

  • Page 168: Test Printing

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.5 Test printing Display Settings Function PRINT EXECUTE – Starts printing with the press of [6] button, and ends The test printing is used for printing test patterns stored in the PU. The controller stores the printing with the press of the [#] button.
  • Page 169 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 4. With PRINT EXECUTE displayed on the lower display by the operation in step 2, pressing the [6] button executes test printing by using the setting(s) made in steps 2 and 3. The test printing is cancelled by pressing the [#] button.
  • Page 170 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL • The following message appears during printing: • The displays are switched by pressing [2]. P=*** ETMP=***UTMP=*** W=*** REG=****EXT=*** P: Number of test print pages ETMP: A parameter for correction of constant hopping motor speed (an W: Wait time ambient temperature) (in decimal).
  • Page 171 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL • The displays are switched by pressing [2]. TR1:k**y**m**c** TR2:k**y**m**c** TR1: A transfer voltage parameter VTR1 table identification number (in hex). TR2: A transfer voltage parameter VTR2 table identification number (in hex). • The displays are switched by pressing [2].

  • Page 172: Color Registration Adjustment Test

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.6 Color registration adjustment test Pressing the [#] button during the test cancels the test (turning on the ONLINE lamp), restoring the state for step 2. The color registration adjustment test is used for adjusting color registration or investigating When REG ADJ RESULT is executed: the causes of color misregistration.

  • Page 173: Density Adjustment Test

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.7 Density adjustment test When DENS ADJ PAR-SET is executed: The setting for the density adjustment parameter is displayed. The density adjustment test is used for performing a density adjustment function test and When AUTO CALIBRATION is executed: displaying the result of it to judge whether the density adjustment mechanism is proper.

  • Page 174: Consumable Counter Display

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.8 Consumable counter display Upper display Lower display Format Unit Detail K-STC MODE ********TIMES Decimal Times Each display the print dot count The consumable counter display is used for viewing the usage of consumables.

  • Page 175: Print Counter Display

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.9 Print counter display 5.4.10 Factory/Shipping mode setting The print counter display is used for viewing print counter values. The Factory/Shipping mode setting is used for switching from the Factory to Shipping mode. 1. Enter the self-diagnostic mode and, until PRINTER STATUS appears, press [2] 1.

  • Page 176: Self-Diagnostic Function Setup

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.11 Self-diagnostic function setup Display Settings Behavior Function ID UNIT ENABLE Performs checking. Enables or disables the image drum The self-diagnostic function setup is used for enabling or disabling the error detection by installation checking operation.

  • Page 177: Led Head Serial Number Display

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.4.12 LED head serial number display The LED head serial number display is used for viewing whether downloaded data about LED heads agrees with the serial numbers marked on the LED heads. 1. Enter the self-diagnostic mode and, until LED HEAD DATA appears, press [2] or [8].

  • Page 178: Switch Pressing Function When Power Supply Is Turned On

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.5 Switch pressing function when power supply is turned on When power supply of printer is turned on, the functions of usable switches are as follows. And, the switches below are effective when pressed before LED is lighted in the special start confirming pattern.

  • Page 179: Settings After Parts Replacement

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.6 Settings after Parts Replacement Note! When removing or writing information from/into the EEPROM by using The necessary adjustments after the parts exchange are explained as follows. Maintenance Utility, use the procedure shown below to place the printer to...
  • Page 180 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL • If you want to specify the PU serial number, please add a "0" (a • On the menu of [Section 2.4.1.1.4.3, Serial number information normal-width zero) then input the 11-digit number. (Please notice setting] of [Section 2.4.1.1.4 CU circuit board setting function],...
  • Page 181 5. MAINTENANCE MENUS Oki Data CONFIDENTIAL (2) [When not facing OEL] (2-2) Set the CU serial number CU serial numbe setting is unnecessary When not facing OEL. (2-1) Set the PU serial number (Maintenance utility operation manual, Section 2.4.1.2, PU circuit (3) Change to Shipping mode (section 2.4.1.1.10.4 of Maintenance Utility...

  • Page 182: Notes On Su Board/Scanner Unit Replacement

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.6.2 Notes on SU board/Scanner Unit replacement Set the Scanner parameter when replacing the SU board/Scanner Unit : Before replacing the SU board/Scanner Unit, try to get the scanner setting parameters from the board by using tthe SU board/Scanner Unit replacement function of Maintenance Utility, if it is still able to be accessed by Maintenance Utility.

  • Page 183: Manual Density Adjustment Operation

    5. MAINTENANCE MENUS Oki Data CONFIDENTIAL 5.7 Manual density adjustment operation MFP is shipped with "Automatic" set for the auto density adjustment mode. When "Manual" is set for the mode by a user, the printer may print density out of adjustment while being used.

  • Page 184: Regular Maintenance

    Oki Data CONFIDENTIAL REGULAR MAINTENANCE 6.1 Recommended substitutes ............6-2 6.2 Cleaning ..................6-3 6.3 Cleaning LED lens array .............6-4 6.4 Cleaning the Paper Feed Roller ..........6-6 6.5 Cleaning the Paper Feed Rollers for MP Tray ......6-7 6.6 Cleaning Rollers in the ADF ............6-8...

  • Page 185: Recommended Substitutes

    6. REGULAR MAINTENANCE Oki Data CONFIDENTIAL 6.1 Recommended substitutes It is recommended by our company that only heavy users should change the following parts. (If not changed, the printing quality cannot be guaranteed and failures may arise.) Part Name Parts No.

  • Page 186: Cleaning

    6. REGULAR MAINTENANCE Oki Data CONFIDENTIAL 6.2 Cleaning If necessary, users should use soft cloths and minitype cleaner to clean the inside and outside of the machine. Note! Don’t touch image drum terminals, LED lens array and LED head connector.

  • Page 187: Cleaning Led Lens Array

    6. REGULAR MAINTENANCE Oki Data CONFIDENTIAL 6.3 Cleaning LED lens array If there appear white vertical lines or white stripe (white defection, light printing), please clean your LED lens array. Note! Make sure to use soft tissues to clean the LED lens array.
  • Page 188 6. REGULAR MAINTENANCE Oki Data CONFIDENTIAL Cleaning LED head (4) Lightly wipe the lens (4 points) of the LED head with soft tissues. Note! Do not use solvents as methyl alcohol or thinner, as they might cause damage If there appear line breaks or white lines, or the letters and characters are blurred, please to the LED head.

  • Page 189: Cleaning The Paper Feed Roller

    6. REGULAR MAINTENANCE Oki Data CONFIDENTIAL 6.4 Cleaning the Paper Feed Roller If there appear vertical lines on the printing side, please clean the pick-up roller. (2) Wipe the paper feed rollers inside the machine with a soft cloth lightly moistened with water.

  • Page 190: Cleaning The Paper Feed Rollers For Mp Tray

    6. REGULAR MAINTENANCE Oki Data CONFIDENTIAL 6.5 Cleaning the Paper Feed Rollers for MP Tray (3) Wipe the paper feed roller with a soft cloth lightly moistened with water. (1) Open the MP tray. Feed roller (4) Close the cover of the paper feed roller.

  • Page 191: Cleaning Rollers In The Adf

    6. REGULAR MAINTENANCE Oki Data CONFIDENTIAL 6.6 Cleaning Rollers in the ADF If the document feeding rollers in the ADF are contaminated with ink, toner particles or paper dust, documents and outputs get dirty and a paper jam may occur. To prevent this, it is recommended to clean the rollers once a month.

  • Page 192: Cleaning The Document Glass

    6. REGULAR MAINTENANCE Oki Data CONFIDENTIAL 6.7 Cleaning the Document Glass It is recommended to clean the document glass once a month to maintain image quality of the printouts. (1) Open the document glass cover. (2) Wipe the document holding pad, document glass and ADF document glass surface with a soft cloth lightly moistened with water.

  • Page 193: Troubleshooting Procedures

    Oki Data CONFIDENTIAL TROUBLESHOOTING PROCEDURES 7.1 Precautions prior to repair ............7-1 7.2 Items to be checked prior to taking action on abnormal images 7-2 7.3 Precautions when taking action on abnormal images ....7-2 7.4 Preparations for troubleshooting ..........7-2 7.5 Troubleshooting method .............7-3...

  • Page 194: Precautions Prior To Repair

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.1 Precautions prior to repair (1) Confirm the basic check items indicated in the User's Manual. (2) Through hearing from the user, obtain information, as far in detail as possible, on the situation concerning the fault.

  • Page 195: Troubleshooting Method

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5 Troubleshooting method 7.5.1 LCD messages list If a trouble occurs in the printer, search for it by the following procedure: Problem Initializing & Shutdown generated Category Status Error Warning Description Code Problem is displayed...
  • Page 196 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Initializing Flash Memory Format Displays that Flash memory is Initializing %STORAGE% Error: %ERRCODE% %ERRCODE% : 0 being formatted. To %STORAGE% Indicates that the unformatted...
  • Page 197 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Normal Category Status Error Warning Description Code Category Status Error Warning Description Code Error 40828 Please check data. Indicates that writing of Message Data Write Error message data to be uploaded Normal 40988 PU downloading ...
  • Page 198 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Error 40967 Please check data. An error has happened Error Please check data. Indicates that an error has Program Data Receive Error...
  • Page 199 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Warning 40090 Error Postscript Interpreter detects an Warning 30114 Received invalid data. Invalid data was received. error due to the following 10827 Press the OK key and reason.
  • Page 200 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Warning 30938 Decode error occurred. Indicates that an error has Warning Invalid Password Notifies that the entered Please check image data. occurred during analysis of...
  • Page 201 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Initiali- Status Mode Displays that normal Online Normal 10096 Data present. Un-printed data remains in zingl mode starts. Buffer. Waiting for data to Data (Job) from an external follow.
  • Page 202 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Normal 10014 Configuration printing ... Printing Configuration. Normal 10099 Print page %PAGES% No. of Collate printing. Indicates that printing of menu Copies %A%/%B% "Print page"...
  • Page 203 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Normal 10099 Print page %PAGES% No. of Copy printing. Normal 10007 Deleting data. Indicates a job being cancelled Copies %A%/%B% "Print page" means the current due to no print permit.
  • Page 204 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Warning 32026 File System is write protected. An attempt to write in a read- Normal 10863 <ScanToUSBMemory> %LOCATION_INFO%: Location Information (Scan To only file was done.
  • Page 205 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Normal Scan Pages sss Indicates that it is copying. Normal 10861 Cancelling ... Indicates that the scanning for Print Pages ppp sss: the number of current...
  • Page 206 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Normal Fax receiving ... Indicates that it is receiving Normal Fax calling ... Indicates that it is calling. fax data. %TXFAXNUMBER% : fax...
  • Page 207 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Normal Fax sending ... Indicates that it is sending fax Normal 10878 Network communicating ... Indicates that the details of data. 10868 %STATUS% network communication.
  • Page 208 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Normal 10869 Connecting to server ... Indicates that connecting to Normal 10803 Receipt Journal printing ... Indicates that printing of fax file server.
  • Page 209 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Normal 10810 Fcode Box List printing ... Indicates that printing of the Normal Fax Rx Doc. printing ... Printing fax Received Data.
  • Page 210 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Category Status Error Warning Description Category Status Error Warning Description Code Code Normal 10794 Please insert Indicates that Scan Normal Cancelling ... Indicates that reading from USB Memory. to USB memory / a USB memory is being PrintFromUSBMemory is cancelled.
  • Page 211 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Warning PJL Status Category Error Warning Description Code PJL Status Category Error Warning Description Code Warning 10955 (Y) %COLOR% Toner Cartridge The Region ID of toner 10956 (M) Region Mismatch cartridge is not proper to...
  • Page 212 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Category Error Warning Description Category Error Warning Description Code Code Warning 10979 Fuser Unit Near Life Notifies the fuser unit is Warning 10966 (Y) %COLOR% Toner Empty Notifies the toner is near its life.
  • Page 213 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Category Error Warning Description Category Error Warning Description Code Code Warning 10887 Density Shutter Error2 Density Adjustment Warning 10884 Density Color Sensor Error Density Adjustment Color Shutter Error 2.Error that Sensor Error.Error that...
  • Page 214 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Category Error Warning Description Category Error Warning Description Code Code Warning 10976 %COLOR% Image Drum Smear Density Adjustment ID Warning 10051 Registration Error <%CODE%> When a color registration Error ERROR 2; smear due to error is detected with ID failure.
  • Page 215 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Category Error Warning Description Category Error Warning Description Code Code Warning 10945 (Y) %COLOR% Head Data Error The LED head calibration Warning 10787 Accounting Log Buffer Full (Delete The function isn't 10946 (M) data is missing or invalid.
  • Page 216 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Category Error Warning Description Category Error Warning Description Code Code Warning %COLOR% Toner Empty Indicates that a toner is Warning %COLOR% empty and that there is no data (idle state).
  • Page 217 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status Category Error Warning Description Code Warning 10756 Wait Timeout is disabled. Indicates that Print If your printer is connected to USB Timeout is disabled. port, it may become unable to print a job without via the USB port.
  • Page 218 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Error (Enable to restore) PJL Status Error Warning Description Category Code PJL Status Error Warning Description Category Code Error 46012 Please close %TRAY%.: 430,440 Indicates that paper feed is unavailable in Error 10899 Erased Data Full...
  • Page 219 40947 (K) but the group of signature 40910 (K) and the group of signature ID is proper (OKI regional Please see Help for details. ID is not proper (OEM Please see Help for details. mismatch). channel mismatch).
  • Page 220 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40907 (Y) %COLOR% Toner Cartridge The signature ID of Error 40944 (Y) %COLOR% Toner Cartridge The signature ID of toner...
  • Page 221 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40903 (Y) %COLOR% Toner Cartridge not The toner cartridge is not Error 40077 Paper Jam: 390 Paper Jam occurred 40904 (M) installed.: %ERRCODE%...
  • Page 222 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40054 Paper Jam: 372 Jam has occurred nearby Error 40970 Please change Belt Unit.: 355 Notifies the transfer belt Please open the scanner unit and DUPLEX unit.
  • Page 223 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40915 (Y) Please check %COLOR% Toner Shows that the toner is Error 40788 ADF Cover Open Indicates that ADF cover of 40916 (M) Cartridge.: %ERRCODE%...
  • Page 224 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40734 USB Memory Full Indicates that the file Error Communication Error Indicates that the fax saving is failed bacause receiving was failed.
  • Page 225 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40763 SMTP Login failed. Indicates that failed to Error 10821 Please remove the connected USB Indicates that the login in SMTP server.
  • Page 226 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 411yy Please install paper on MP Tray. Manual paper feed is Error Memory Overflow Rx Indicates that the fax Please set paper required.
  • Page 227 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 32000 Disk Use Failed %FS_ERR% A disk error is occurred, Error 482yy Tray Media Mismatch: The media type in the tray...
  • Page 228 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 480yy Tray Media Mismatch: The media type in the tray Error 480yy Tray Media Mismatch: The size of paper or...
  • Page 229 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40735 Memory Overflow Indicates that Memory Error 40744 Changing data Transfer Type Indicates that the data Overflow is occurred failed.
  • Page 230 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error Memory Overflow The same type of status Error Not connected to wireless access This message indicates as STATUS_ID_FAX_S_ point.
  • Page 231 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Error (Disable to restore) PJL Status Error Warning Description Category Code PJL Status Error Warning Description Category Code Error Inspection is required. It is shown that PU PU Flash Error firmware has booted in...
  • Page 232 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40972 Power OFF and wait for a while.: 321 Motor Driver IC overheat Error 40057 Power OFF/ON A fatal error occurred.
  • Page 233 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL PJL Status PJL Status Error Warning Description Error Warning Description Category Category Code Code Error 40057 Power OFF/ON A fatal error occurred. Error 40057 Power OFF/ON Downloading Media Table %ERRCODE%:Error For more information, see %ERRCODE%:Download Error to PU has failed.

  • Page 234: Service Call List

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.2 Service Call List Display Cause Error details Measure Inspection is Flash Accessing the flash ROM Turn off and on the required. memory file directly mounted on the CU/ MFP. Display Cause Error details...
  • Page 235 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Power OFF/ON The scanner unit detected Call for service to Power OFF/ON Video error. Is the CU/PU board installed Reinstall it properly. 059 : Error...
  • Page 236 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Inspection is The 2nd tray Is the 2nd tray for the MFP Install proper 2nd tray. Inspection is Image drum Is the connector of the fan Re-connect it properly.
  • Page 237 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Inspection is Belt unit fuse- Is the belt unit installed Re-install it. Inspection is An error of the Does the error occur again? Turn on the power unit.
  • Page 238 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Inspection is Option unit I/F Turn off and on the Inspection is TAG interface IA TAG interface error was Be sure the toner required.
  • Page 239 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Display Cause Error details Measure Display Cause Error details Measure Power OFF/ON SU FW It is an error to notify that SU Power OFF/ON Tray-2 Error : 814 Removed FW was erased by special...

  • Page 240: Fax Error List

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.3 Fax Error List Value Description (Hex) Termination Code List A machine on the other end was incapable of receiving. Value Description T1 timeout after EOM (T1 timeout after EOM receiving) (Hex) Invalid CSI error (Dialing numbers didn't match with ID of the machin on the other end in confirmation sending.)

  • Page 241: Email/Internet Fax Error List

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.4 Email/Internet FAX Error List ErrorCode Description Connection failed. Please check "SMTP Server" settings. Connection failed. Please check "SMTP Server Port" settings. Authentication failed. "SMTP Auth" Unsupported. Authentication failed. "SMTP Auth" Login failed. Be sure of the login name and password for the mail server.
  • Page 242 (1-1) LCD displays nothing ................ 7-51 (8-5) Paper is not supplied from the Duplex unit to the regist roller....7-73 (1-2) Display of OKI logo ................7-52 (9) Paper size error (error code 400) ..............7-73 (1-3) Error message display ..............7-52 (9-1) Jam occurs when paper end is located near the IN1 sensor.

  • Page 243: Lcd Display Trouble

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5.(1) LCD Display Trouble Check item Checking method Action in case of NG (1-1) LCD displays nothing FFC connecting SU board to Check for broken wires using a Replace the cable with OPE board tester.

  • Page 244: Display Of Oki Logo

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (1-2) Display of OKI logo 7.5.5.(2) Abnormal MFP operation after powered on (2-1) No operation Check item Checking method Action in case of NG Check item Checking method Action in case of NG (1-2-1) Operation panel display does not change.

  • Page 245: Abnormal Sound

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Check item Checking method Action in case of NG Check item Checking method Action in case of NG (2-1-2) Confirmation of the power switch LED Connection between low- Do the checking as described in Refer to (1-1-2).

  • Page 246: Abnormal Odor

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (2-4) Slow starting time Check item Checking method Action in case of NG Check item Checking method Action in case of NG (2-2-3) Check for gear jumping (load by consumables) (2-4-1) Check a fuser unit...
  • Page 247 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Cleaning Paper Jam (4) Hold the handles (blue) of the image drum unit with both hands and lift it out of the machine, and then place it on a flat surface. Warning Cover the image drum unit with black paper or a black bag.
  • Page 248 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (7) Hold the fuser unit handle and lift the fuser unit out of the MFP . (10) Push the locking levers on each side of the fuser unit to the "lock" position. handle (8) Remove any jammed paper in the direction of the arrow.
  • Page 249 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (4) Hold the handles (blue) of the image drum unit with both hands and lift it out of the (6) Turn the lock lever on each side of the belt unit toward you, hold the lock levers with MFP , and then place it on a flat surface.
  • Page 250 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (8) Hold the lock levers on each side of the belt unit with both hands and place it into Error Code 380, 390 the MFP . (1) Remove any documents from the document tray.
  • Page 251 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (6) Hold jammed paper by the top edge, and gently pull it out. Error Code 381, 382, 385 (1) Remove any documents from the document tray. (2) Open the scanner unit. (3) Press the top cover open button and open the top cover.
  • Page 252 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (5) Remove any paper from the belt unit. (8) While pushing the jam release lever of the fuser unit, gently pull jammed paper directly outward. (6) Pull the locking levers on each side of the fuser unit to the "unlock" position.
  • Page 253 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Error Code 389 (5) Remove any jammed paper in the direction of the arrow. (1) Remove any documents from the document tray. (2) Open the scanner unit. (3) Press the top cover open button and open the top cover.
  • Page 254 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Error Code 391, 392 Document Jam Note! The following images use tray 1 as an example, but the same procedure In the Duplex Paper Path applies to tray 2. (1) While opening the ADF cover, pull out the document from the duplex paper path.
  • Page 255 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (3) Hold jammed document by the top edge, and gently pull it out. If the edge of the document cannot be seen in the ADF, lift the document tray and then pull out the document.

  • Page 256: Paper Feed Jam (Error Code 391: 1St Tray)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (3) Paper feed jam (error code 391: 1st tray) (3-2) Jam occurs immediately after the paper feed is started. (1st tray) (3-1) Jam occurs immediately after the power is turned on. (1st tray)

  • Page 257: Feed Jam (Error Code 380)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (4) Feed jam (error code 380) Check item Checking method Action in case of NG (4-1) Jam occurs immediately after the power is turned on. (3-2-4) Check the system connection Paper feed motor Check the connection condition of the cable.
  • Page 258 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (4-2) Jam occurs immediately after the paper feed is started. Check item Checking method Action in case of NG (4-2-4) Check the system connection Check item Checking method Action in case of NG Paper feed motor Check the connection condition of the cable.

  • Page 259: Paper Feed Jam (Error Code 390: Multipurpose Tray)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (5) Paper feed jam (error code 390: Multipurpose tray) (5-2) Jam occurs immediately after paper feed is started. (Multipurpose tray) (5-1) Jam occurs immediately after the power is turned on. (Multipurpose tray) Check item...

  • Page 260: Paper Running Jam (Error Code 381:)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (6) Paper running jam (error code 381:) Check item Checking method Action in case of NG (6-1) Jam occurs immediately after the power is turned on. (5-2-4) Check the system connection Paper feed motor Check the connection condition of the cable.

  • Page 261: Jam Occurs Immediately After A Paper Is Taken Into Printer

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (6-2) Jam occurs immediately after a paper is taken into printer. Check item Checking method Action in case of NG (6-2-4) Check the system connection Check item Checking method Action in case of NG...

  • Page 262: Jam Occurs In The Middle Of Paper Running Path

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (6-3) Jam occurs in the middle of paper running path. (6-4) Jam occurs immediately after paper has reached the fuser. Check item Checking method Action in case of NG Check item Checking method Action in case of NG...

  • Page 263: Paper Unloading Jam (Error Code 382)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (7) Paper unloading jam (error code 382) (7-2) Paper unloading jam occurs after a paper is taken into printer. (7-1) Paper unloading jam occurs immediately after the power is turned on. Check item...

  • Page 264: Paper Unloading Jam Occurs In The Middle Of Paper Running Path

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (7-3) Paper unloading jam occurs in the middle of paper running path. Check item Checking method Action in case of NG (8-1-3) Check condition of electrical parts Check item Checking method Action in case of NG...

  • Page 265: Two-Sided Printing Jam Occurs In The Process Of Reversing Paper

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL (8-3) Two-sided printing jam occurs in the process of reversing paper. (8-5) Paper is not supplied from the Duplex unit to the regist roller. Check item Checking method Action in case of NG Check item...

  • Page 266: Id Unit Up/Down Error (Service Call 142)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (10) ID unit Up/Down error (Service call 142) Check item Checking method Action in case of NG (10-1) Error occurs during the Up movement of the ID unit (10-1-3) Sensor check Up/Down sensor...

  • Page 267: Fuser Unit Error (Error 170 To 177)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (11) Fuser unit error (error 170 to 177) Check item Checking method Action in case of NG (11-1) Error occurs immediately after the power is turned on. (11-2-2) Temperature increase of fuser unit...

  • Page 268: Motor Fan Error (Error Code 122, 128)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (12) Motor fan error (error code 122, 128) 7.5.5. (14) Option unit cannot be recognized. (12-1) The low voltage power supply fan does not rotate immediately after the power is (14-1) Option tray unit cannot be recognized.

  • Page 269: Led Head Cannot Be Recognized. (Error Code 131, 132, 133, 134)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (15) LED head cannot be recognized. (error code 131, 132, 133, 134) 7.5.5. (16) Toner cartridge cannot be recognized. (error code 540, 541, 542, 543) (15-1) Service call 131 to 134 (LED HEAD Missing) (16-1) Error caused by the consumable items.

  • Page 270: Error Caused By The Defective Mechanism

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL Note! Toner sensor operation check method using the SWITCH SCAN function of (16-3) Error caused by the defective mechanism the self-diagnostic mode. Check item Checking method Action in case of NG (1) How to check operation of the toner sensor at the printer side.

  • Page 271: Humidity Sensor Error (Error Code 123)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.5. (18) Humidity sensor error (error code 123) (18-1) Humidity sensor error Check item Checking method Action in case of NG (18-1-1) Check the system connection Connection to the Check if the 16-conductor FFC is connected...
  • Page 272 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.6 Image Problem Troubleshooting (1) Color is faint and fades across pages (see Fig. 7-2 A)........7-81 (1-1) Color is faint and fades..............7-81 (2) The white area of printed pages is dirty (see Fig. 7-2 B)......7-82 (2-1) The white area of printed pages is dirty (partially).

  • Page 273: Color Is Faint And Fades Across Pages (See Fig. 7-2 A)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.6 (1) Color is faint and fades across pages (see Fig. 7-2 A). Check item Checking method Action in case of NG (1-1) Color is faint and fades. (1-1-5) ID unit installation state ID unit down position...

  • Page 274: The White Area Of Printed Pages Is Dirty (See Fig. 7-2 B)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.6 (2) The white area of printed pages is dirty (see Fig. 7-2 B). (2-2) The white area of printed pages is dirty (all over). (2-1) The white area of printed pages is dirty (partially).

  • Page 275: Printed Pages Are Blank (See Fig. 7-2 C)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.6 (3) Printed pages are blank (see Fig. 7-2 C). 7.5.6 (4) Vertical lines are produced in printed pages. (3-1) A printed pages are entirely blank. (4-1) Fine lines (colored) (see Fig. 7-2 D)

  • Page 276: Print Quality Problems Appear Periodically (See Fig. 7-2 E)

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.6 (5) Print quality problems appear periodically (see Fig. 7-2 E). 7.5.6 (6) Color misregistration is significant. (5-1) Print quality problems appear vertically and periodically. (6-1) The message “Adjusting color” displayed at power on stays for a short time.

  • Page 277: Black Filled-In Printing

    7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.6 (7) Black filled-in printing (7-1) Printed pages are filled-in black entirely. Check item Checking method Action in case of NG (7-1-1) High-voltage terminal contacting state CH terminal From above the printer, visually check if the...
  • Page 278 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.7 Response after Flash compulsive initialization 7.5.8 Copy Image Abnormality Error Troubleshooting • When the following symptom occurs in the copy image, implement the inspection and Explain the response after compulsive initialization is performed with trouble occurred in adjustment of the copy image.
  • Page 279 Manual" (This is the operation manual attached to the Field Checker.)) Check the settings of OKI Check the setting items of OKI Set the setting items of If NG occurs on the tool during the inspection of the scanner, perform adjustment in LPR utility.
  • Page 280 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.5.10 Wireless Troubleshooting *1 : Check once again whether the SSID, security setting, and an encrypting key of the wireless LAN access point are same as the settings of this device. When any one of settings is different, the device cannot be connected to the wireless LAN access point.
  • Page 281 7. TROUBLESHOOTING PROCEDURES Oki Data CONFIDENTIAL 7.6 Fuse Checking Table 7-6 MC562/MC362/MC352 Fuse Errors Fuse Name Error Description Insert Point Resistance CU/PU board Service Call 128 Front fan, hopping motor, Error08 registaration clutch, hopping clutch, MPT clutch, Duplex clutch Service Call 122...
  • Page 282 Oki Data CONFIDENTIAL CONNECTION DIAGRAMS 8.1 Check of resistance values ............8-2 8.2 Layout of parts ................8-6 8.3 Firmware Information ...............8-25...
  • Page 283 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL 8.1 Check of resistance values Unit Circuit diagram and composition Part drawing Resistance value Between pins 1 and 2: 3.4 Transport belt motor Between pins 3 and 4: 3.4 ID motor Both ends of IP2: 1 or less 44952001TH Rev.2...
  • Page 284 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL Unit Circuit diagram and composition Part drawing Resistance value Fuser motor Both ends of IP1: 1 or less Between pins 1 and 2: 3.4 Feed motor Between pins 3 and 4: 3.4 Between pins 1 and 2: 3.4 2nd feed motor Between pins 3 and 4: 3.4...
  • Page 285 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL Unit Circuit diagram and composition Part drawing Resistance value Between pins 1 and 2: 3.4 ADF motor Between pins 3 and 4: 3.4 Between pins 1 and 2: 14 FB motor Between pins 3 and 4: 14...
  • Page 286 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL Unit Circuit diagram and composition Part drawing Resistance value Upper roller heater #1 Between pins 1 and 2: Several ohms to several tens of ohms Between pins 3 and 4: Several ohms to several tens of ohms Upper roller heater #2 Between pins A1 and A2: Approx.
  • Page 287 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL 8.2 Layout of parts (1) CU/PU board (CLQ) MC562 Component side DTNR Board-CLQ JTAGHP INTH DUPR YHEAD MHEAD CHEAD KHEAD C103 C112 R232 50 47 C102 RM17 R195 44853499 R172 R162 R499 C136 C137...
  • Page 288 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL Soldering side R793 R777 R778 D509 11 12 Q519 21 25 26 Q518 34 35 43 44 40 41 C691 R649 C690 R662 RM521 RM520 C685 Q516 Q517 R800 R643 C675 R642 C659 C656...
  • Page 289 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL MC332/MC342/MC352/MC362 Component side DTNR Board-CLQ INTH DUPR YHEAD MHEAD CHEAD KHEAD C103 R232 50 47 C102 RM17 R195 44853499 R172 R162 R499 C136 C137 C135 R154 R153 R150 FLCS1 IC15 R140 R139 448562 R134...
  • Page 290 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL Soldering side R793 R777 R778 D509 11 12 Q519 21 25 26 Q518 34 35 43 44 40 41 C691 R649 C690 R662 RM521 RM520 C685 Q516 R800 Q517 R643 C675 R642 C659 C656...
  • Page 291 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL CU/PU board (CLW) MC332/MC342/MC352/MC362/MC562/MC342dw/MC362w/MC562dw Component side DTNR Board-CLW INTH DUPR YHEAD MHEAD CHEAD KHEAD C103 R232 50 47 R172 R162 R499 C136 C137 WLPOW R154 C135 FLCS1 IC15 R140 R139 453989 R134 R129 R124...
  • Page 292 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL Soldering side C713 R793 R777 C704 C703 R778 C752 D509 11 12 Q519 21 25 26 34 35 43 44 40 41 C691 R649 Q518 C690 R662 RM521 RM520 C685 Q516 R800 Q517 R643...
  • Page 293 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL (2) Option tray board Component side Soldering side MAIN1 D510 FET502 R542 R541 C535 R544 R543 MAIN2 R501 J520 R511 J503 R506 Q502 R557 R556 C519 TR502 C518 R555 C517 R554 C516 R553 R552...
  • Page 294 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL (3) OPE board (4) Toner sensor board LED5 LED6 SNS2 LED7 LED8 IDFUSE FUCUT_PWR CSNS 8-13 44952001TH Rev.2...
  • Page 295 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL (5) Waste toner sensor PCB (7) Switch PCB FGZA2 LED501 SW501 (6) Color adjustment sensor PCB 8-14 44952001TH Rev.2...
  • Page 296 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL (8) High voltage power supply board JP105 JP106 JP107 CH-M CH-C CH-Y CH-K DB-M SB-M DB-C SB-C DB-Y SB-Y DB-K SB-K JP100 JP103 JP102 JP101 JP95 JP98 JP99 JP97 JP94 JP96 JP92 JP93 JP87...
  • Page 297 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL (9) Low-voltage power supply PCB (10) ID unit ID unit (for consumables) Contact point Fuse Toner-low sensor PCB (ZHJ PCB) ID unit Contact point 8-16 44952001TH Rev.2...
  • Page 298 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL (11) Transfer belt unit Transfer belt unit (for consumables) Contact point Fuse Relay PCB Contact point Transfer belt unit Fuse 8-17 44952001TH Rev.2...
  • Page 299 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL (12) SU board (MHE) Second revision board MC332/MC342/MC352/MC362/MC562/MC342dw/MC362w/MC562dw Component side PDLIF Board-MHE R271 R272 OSC3 TEST5 C217 TEST1 C218 BAT1 TEST4 C219 TEST8 C220 IC11 CP12 IC14 REF2 IC13 C124 OSC4 C113 R203 REF3...
  • Page 300 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL SU board (MHE) Second revision board Soldering side R507 R503 R504 R505 IC501 R508 IC502 C504 R520 C672 R571 R577 R588 R592 C604 C611 C615 IC509 R627 R624 R634 C668 C667 C627 C670 C669...
  • Page 301 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL SU board (MHE) Third revision board MC332/MC342/MC352/MC362/MC562/MC342dw/MC362w/MC562dw Component side PDLIF Board-MHE R271 R272 OSC3 TEST5 C217 TEST1 C218 BAT1 TEST4 C219 TEST8 C220 IC11 CP12 IC14 REF2 IC13 C124 OSC4 C113 R203 REF3 C127...
  • Page 302 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL SU board (MHE) Third revision board Soldering side R507 R503 R504 R505 IC501 R508 IC502 C504 R520 C672 R571 R577 R588 R592 C604 C611 C615 IC509 R627 R624 R634 C668 C667 C627 C670 C669...
  • Page 303 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL SU board (MHH) First revision board MC332/MC342/MC352/MC362/MC562/MC342dw/MC362w/MC562dw Component side PDLIF Board-MHH R271 R272 OSC3 TEST5 C217 TEST1 BAT1 C218 TEST4 C219 TEST8 C220 IC11 CP12 IC14 REF2 IC13 C124 OSC4 C113 R203 REF3 C127...
  • Page 304 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL SU board (MHH) First revision board Soldering side R507 R503 R504 R505 IC501 R508 IC502 C504 R520 C672 R571 R577 R588 R592 C604 C611 C615 IC509 R627 R624 R634 C668 C667 C627 C670 C669...
  • Page 305 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL (13) ADF board SNSIE MOTIF SNS4 SNS3 SNS1 SNS2 8-24 44952001TH Rev.2...
  • Page 306 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL 8.3 Firmware Information 8.3.1 ROM control numbers (2) Scanner ROM The following firmware are stored into SU board. (1) Printer ROM Firmware (PJL format) Epsilon # Notes The following firmware are stored into CU/PU board.
  • Page 307 8. CONNECTION DIAGRAMS Oki Data CONFIDENTIAL 8.3.3 Checking and indication of the revision number 8.3.4 Stamp of maintenance board indication (1) Print out MenuMap and check to make sure that the firmware revision number has A designated article number is stamped in the area for maintenance board indication on been updated.
  • Page 308 Oki Data CONFIDENTIAL APPENDIX 9.1 List of Initialized range ..............9-2...
  • Page 309 9. APPENDIX Oki Data CONFIDENTIAL 9.1 List of Initialized range Firmware Administrator Setup Service Technician Setup Remarks Update Setup Parameters E-mail address registration data Access control information Since the storage location was moved from HDD02: registration data to FLASH0:, data cannot be deleted by SD Card data erasing or SD Card format but can be deleted by Format Flash ROM.
  • Page 310 9. APPENDIX Oki Data CONFIDENTIAL Firmware Administrator Setup Service Technician Setup Remarks Update Setup Parameters Certificate Language file Auto delivery setup Communication data save setup Administrator password FR FR FR FR Paper/Sorting setup FR FR Copy function setup FR FR Menu under "Admin Setting"...
  • Page 311 9. APPENDIX Oki Data CONFIDENTIAL Firmware Administrator Setup Service Technician Setup Remarks Update Setup Parameters Time Value set through "Admin Setting" - "User Install" - FR FR "Time Setup" - "Set Daylight Saving" - "Time Zone" User Install FR FR Menu under "Admin Setting"...
  • Page 312 9. APPENDIX Oki Data CONFIDENTIAL Firmware Administrator Setup Service Technician Setup Remarks Update Setup Parameters JA log information Job Log will be stored into the SD card (when installing a SD card). So that the log will be deleted, if SD card...
  • Page 313 9. APPENDIX Oki Data CONFIDENTIAL Firmware Administrator Setup Service Technician Setup Remarks Update Setup Parameters Maintenance counters The storage location was moved from SD05: to (life-related) FLASH1:. There is no way to delete logs. Main counter (dealer statistics-related) ※ Consumable replacement...
  • Page 314 9. APPENDIX Oki Data CONFIDENTIAL Note 1: Only MC562 *12 : SD Card format: "Service Menu" - "System Maintenance" - "Format SD Card" *13 : Format Flash ROM: "Service Menu" - "System Maintenance" - "Format Flash *1 : Network factory defaults: "Admin Setting" - "Network Menu" - "Reset to factory ROM"...

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