Planmeca Proline EC Panoramic User Manual page 46

TROUBLESHOOTING
ERROR CODE
Er 33
Tube filament control inoperative. Turn off the unit first for 30 seconds, try again with-
out the patient and the film cassette. If the error is still present, please contact your
service technician.
Er 40 The rotation does not reach the end sensor. The cassette carriage might have touched
the patient's shoulder during the exposure. Process the film and examine it to see if it
is completely exposed. If any part is unclear use the vertical sector selection mode to
take another exposure of this sector. Turn off the unit first for 30 seconds, try again
without the patient and the film cassette. If the error is still present, please contact your
service technician.
Er 41
Rotation goes over the end limit sensor. Turn off the unit first for 30 seconds, try again
without the patient and the film cassette. If the error is still present, please contact your
service technician.
Er 42
Secondary slot not in the position for the panoramic exposure. Guide the patient from
the unit and remove the cassette. Select the cephalometric mode (CPH4, CPH5 or
CPH6). After the rotating unit stops moving select the panoramic mode. Press the
Ready key to drive the cassette carriage to the ready position. Pull the cassette car-
riage slightly further. Turn off the unit first for 30 seconds and then take an exposure
without a patient. If the error is still present, please contact your service technician.
Er 43
Secondary slot not in the position for the cephalometric exposure. Guide the patient
from the unit. Move the soft tissue filter to the zero position by pulling the cassette car-
riage fully out. Press the Control key to clear the error code from the display. Move the
soft tissue filter back to the desired position. If the error is still present, you can take an
exposure with soft tissue filter in the zero position. Contact your service technician.
Er 44
The patient positioning mechanism zero point is set incorrectly. Contact your service
technician.
Er 50 The temperature of the tube head is too low. Wait for the unit to reach the room tem-
perature. If the error is still present, please contact your service technician.
Er 51 Temperature sensor open. Turn off the unit first for 30 seconds, try again without the
patient and the film cassette. If the error is still present, please contact your service
technician.
Er 52
mA or kV feedback cable open. Turn off the unit first for 30 seconds, try again without
the patient and the film cassette. If the error is still present, please contact your service
technician.
Er 53
Up/down motor does not consume power. If your unit is equipped with the STOP
switch, check that it is not activated. Turn off the unit first for 30 seconds, try again
without the patient. If the error is still present, please contact your service technician.
Er 54 Up/down motor consumes too much power. Turn off the unit first for 30 seconds, try
again without the patient. If the error is still present, please contact your service techni-
cian.
Er 57
Exposure button activated when the unit is turned on. Turn off the unit for 30 seconds.
If the error is still present, please contact your service technician.
Er 60
Generator processor power too low. Turn off the unit first for 30 seconds, try again
without the patient and the film cassette. If the error is still present, please contact your
service technician.
Er 61 Processor communication error. Turn off the unit first for 30 seconds, try again without
the patient. If the error is still present, please contact your service technician.
42 Planmeca Proline EC Panoramic X-ray
ERROR MESSAGE EXPLANATION
User's manual