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Calibration Problems
Calibration Problems
H H
ARDWARE
ARDWARE
For detailed troubleshooting information on MonitorMouse for Windows,
For detailed troubleshooting information on MonitorMouse for Windows,
MonitorMouse for DOS, MonitorMouse for DOS, ELODEV, and TouchBack, see
MonitorMouse for DOS, MonitorMouse for DOS, ELODEV, and TouchBack, see
the
the
DOS and W
DOS and Windows Dri
indows Driver Guide
, ,
Guide
Guide
MonitorMouse for Wi
MonitorMou
se for Windows NT U
Macintosh
Macintosh User's Guid
User's Guide e
If the touchscreen is responding and the data is linear, but a touch does not
If the touchscreen is responding and the data is linear, but a touch does not
activate the appropriate zone in the application, try recalibrating. Use ELOCALIB
activate the appropriate zone in the application, try recalibrating. Use ELOCALIB
under DOS or the Touchscreen Control Panel with all versions of MonitorMouse.
under DOS or the Touchscreen Control Panel with all versions of MonitorMouse.
Improper calibration may be indicated when the cursor does not move at the same
Improper calibration may be indicated when the cursor does not move at the same
pace as a sliding finger, or when it moves in the opposite direction. The cursor
pace as a sliding finger, or when it moves in the opposite direction. The cursor
should always move in the same axis as your finger.
should always move in the same axis as your finger.
If you have a DOS application, erase any ELOGRAPH.CAL files and recalibrate
If you have a DOS application, erase any ELOGRAPH.CAL files and recalibrate
in the video mode used by your application. For example, you may have a VGA
in the video mode used by your application. For example, you may have a VGA
monitor with your application running in text mode, so calibrate in text mode
monitor with your application running in text mode, so calibrate in text mode
rather than graphics mode.
rather than graphics mode.
Also see
Also see
Calibration Problems
Calibration Problems
additional information.
additional information.
T T
ROUBLESHOOTING
ROUBLESHOOTING
Troubleshooting the touchscreen system hardware may require analysis of the
Troubleshooting the touchscreen system hardware may require analysis of the
touchscreen, controller, cables, power supply, and the integration process. The
touchscreen, controller, cables, power supply, and the integration process. The
best place to start is with the controller.
best place to start is with the controller.
Use the controller power-on diagnostics which are displayed when the Elo driver
Use the controller power-on diagnostics which are displayed when the Elo driver
software is loaded to check for specific faults (see
software is loaded to check for specific faults (see
they are accessible, the diagnostic LED's on serial and ADB controllers may
they are accessible, the diagnostic LED's on serial and ADB controllers may
identify a problem (see
identify a problem (see
Diagnos
Diagnostic LED's
Also,, check whether the controller is transmitting any touch data. Use the
Also,, check whether the controller is transmitting any touch data. Use the
COMDUMP program for serial controllers (see page 54), or the BUSSTAT
COMDUMP program for serial controllers (see page 54), or the BUSSTAT
program for PC-Bus controllers (see page 58). If you have an ADB controller, see
program for PC-Bus controllers (see page 58). If you have an ADB controller, see
page 59. You may encounter one of the following symptoms:
page 59. You may encounter one of the following symptoms:
• •
When no touch data is reported, the problem may be the
When no touch data is reported, the problem may be the
No touch data.
No touch data.
touchscreen, controller, or cabling. If the controller power-on diagnostics or
touchscreen, controller, or cabling. If the controller power-on diagnostics or
diagnostic LED's do not identify the problem, substitute individual system
diagnostic LED's do not identify the problem, substitute individual system
components if they are available. Refer to the remainder of this appendix for
components if they are available. Refer to the remainder of this appendix for
information on troubleshooting each system component.
information on troubleshooting each system component.
Hardware Troubles
Hardwar
. Also see the
. Also see the
ver Guide
ndows NT User's Guide
ser's Guide
as appropriate.
as appropriate.
in the
in the
DOS and Windows Dr
DOS and W
, page 62).
, page 62).
tic LED's
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hooting
MonitorMouse for OS/2 U
MonitorMouse
for OS/2 User's
, and
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MonitorMo
MonitorMouse for
use for
for
for
indows Driver Guide
iver Guide
, page 64). If
, page 64). If
Diagnostic Codes
Diagnosti
c Codes
53 53
ser's
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