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Elo TouchSystems I Series User Manual
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Elo TouchSystems I Series User Manual

3 slate with intel & elopos z30 with intel
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USER MANUAL
Elo Touch Solutions
I-Series 3 Slate with Intel
& EloPOS Z30 with Intel
®
®
User Manual: I-Series 3 Slate with Intel® & EloPOS Z30 with Intel®
UM600706 Rev A, page 1 of 36

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Summary of Contents for Elo TouchSystems I Series

  • Page 1 USER MANUAL Elo Touch Solutions I-Series 3 Slate with Intel & EloPOS Z30 with Intel ® ® User Manual: I-Series 3 Slate with Intel® & EloPOS Z30 with Intel® UM600706 Rev A, page 1 of 36...
  • Page 2 Copyright © 2023 Elo Touch Solutions, Inc. All Rights Reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, including, but not limited to, electronic, magnetic, optical, chemical, manual, or otherwise without prior written permission of Elo Touch Solutions, Inc.

  • Page 3: Table Of Contents

    Table of Contents Section 1: Introduction ......................................... 4 Section 2: Installation ......................................... 12 Section 3: Operation .......................................... 14 Section 4: Options and Upgrades ....................................20 Section 5: Technical Support ......................................21 Section 6: Safety & Maintenance ....................................22 Section 7: Regulatory Information ....................................25 Section 8: Warranty Information .......................................

  • Page 4: Section 1: Introduction

    Section 1: Introduction Product Description Your new I-Series Slate system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series Slate system. This product is available in four versions.
  • Page 5 Features for I Series 3 Slate with Intel • 15.6-inch Display • 8 MegaPixel Camera • Single Microphones • Dual Speakers • 2 MIMO WiFi Antennas • 75mm VESA Mounting pattern Precautions Follow all warnings, precautions and maintenance tips as recommended in this user manual to maximize the life of your unit and prevent risks to user safety.
  • Page 6 Feature Locations for I-Series 3 Slate with Intel 1. Power Indicator LED The power indicator LED shows the state. See Section 3 for more details. 2. Power Button Use finger to press the power button to turn on/off. (Do not use a tool or hard object to push the power button) 3.
  • Page 7 5. VESA Mount Spec A four-hole 75x75mm mounting pattern available. The VESA FDMI-compliant counting is coded: VESA MIS-C, C. User Manual I-Series 3 Slate with Intel® UM600706 Rev A, page 7 of 36...
  • Page 8 Features for IO Hub • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connector • Power Plug connector • 1.2-meter Type C connection to I-Series Head Feature Locations for IO Hub User Manual I-Series 3 Slate with Intel® UM600706 Rev A, page 8 of 36...
  • Page 9 Features & Specifications for EloPOS Z30 with Intel (without CFD) • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connectors • External Display Port (USBC) • USBC output support for 5V/3A, 9V/3A, 15V/1.8A, 20V/1.35A, max 27W • 1 x Powered USB Port 24V •...
  • Page 10 Features & Specifications for EloPOS Z30 with Intel (with CFD) • 1GB RJ45 Ethernet Connector • 4 x USB 3.0 Type A Connector • Power Plug connector • 1.2-meter Type C connection to I-Series Head • 10-Inch Customer facing display with 1200x1920 resolution Feature Locations for EloPOS Z30 with Intel (with CFD) User Manual I-Series 3 Slate with Intel®...
  • Page 11 1. Mounting Bracket Release Latch Sliding the latch to the right will release the mounting bracket from the Z30. 2. Power Connector (DC-IN) To power up, plug the DC connector of the AC/DC power adaptor kit into the power connection on the device. 3.

  • Page 12: Section 2: Installation

    Section 2: Installation Unpacking the I-Series 3 Slate with Intel Open the carton and verify that the following items are present: Unpacking and Installation I-Series Slate with IO Hub Verify that the box contains: • Elo I-Series Slate • IO Hub •...
  • Page 13 EloPOS Z30 with Intel with or without CFD Unpacking the Verify that the box contains: • Elo I-Series Slate with Elo POS Z30 • 150W Power Brick with Power Cable • Base Plate • 1 M4x8 mm screw in a plastic bag •...

  • Page 14: Section 3: Operation

    Section 3: Operation Power LED The Slate has a Power LED indicating the state of the power. The table below shows LED state and corresponding color. Status LED Light AC off Off mode Sleep mode Orange Green User Manual I-Series 3 Slate with Intel® UM600706 Rev A, page 14 of 36...
  • Page 15 Ethernet LAN LED Setting Up the Operating System To set up the operating system, you need to connect the Slate to a display, plug in an external keyboard and/or mouse into its connector panel to execute these steps. If the Slate is configured with an operating system, the initial setup of the operating system takes approximately 5-10 minutes. Additional time may be needed depending on the hardware configurations and connected devices.
  • Page 16 Creating the Recovery Flash Drive All Windows 10 models come with the built-in Elo Restore Utility on the Windows Desktop. The utility is able to create a recovery flash drive based on the operating system you purchased. Please create your recovery flash drive immediately. In the event the HDD/SSD recovery partition is accidentally deleted or becomes inaccessible, you will need to use the recovery flash drive to recover your system.
  • Page 17 5. Once the message shows "USB Stick complete with…", please remove the flash drive and click "Close" to exit the program. 6. In case the system crashes, you must use the recovery flash drive, reboot the system and press F11 several times to enter DeviceBoot Menu. Then, choose “boot from flash drive”.
  • Page 18 Recovering the Operating System If for any reason the operating system needs to be recovered to FACTORY SETTINGS, you can recover your system by following the procedures below. PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS. Please be sure to completely backup all of your data, settings, and customer-installed software before proceeding.
  • Page 19 The following User Interface (UI) will be presented. Select Restore OS. The system will test your hardware automatically. Once the process completes, click Start button to perform the system recovery function. The following process will reformat the primary hard drive. Please back up your data before performing the recovery process. Once completed, click the Close button.

  • Page 20: Section 4: Options And Upgrades

    Section 4: Options and Upgrades Adding Optional Upgrades Elo has qualified the following to work seamlessly with your unit. The complete installation and setup instructions are provided with the field- installable kits. Please see your Elo authorized distributor or value-added partner for pricing. User Manual I-Series 3 Slate with Intel®...

  • Page 21: Section 5: Technical Support

    Section 5: Technical Support If you are experiencing trouble with your Slate, refer to the following suggestions. If the problem persists, please contact your local dealer or Elo Customer Service. Worldwide technical support phone numbers are available on the last page of this user manual. Solutions to Common Problems Problem Suggested Troubleshooting...

  • Page 22: Section 6: Safety & Maintenance

    Section 6: Safety & Maintenance Safety To avoid risk of electric shock, follow all safety notices and do not disassemble the Slate. They are not user serviceable.  Do not block or insert anything inside the ventilation slots.  The Slate is equipped with an AC/DC power adaptor. Do not use a damaged AC/DC power adaptor. Use only the AC/DC power adaptor ...
  • Page 23 Power Adaptor Support Notice The following information will help with management of power supply and usage on your Slate. Part Number Description Power Brick E983676 ESY15i2-2UWA-0-MT-8G-1S-NO-00-GY-NS None E153026 AIO POWER BRICK, 19V 65W E408976 Billion 65W/19V Power Brick E983895 ESY15i2-2UWA-0-MT-8G-1S-WN-64-GY-NS E984089 ESY15i2-2UWA-0-MT-8G-1S-NO-00-GY-POS None...
  • Page 24 Waste Electrical & Electronic Equipment Directive (WEEE) This product should not be disposed of with household waste. It should be deposited at a facility that enables recovery and recycling. Ensure that product is disposed at the end of its useful life according to local laws and regulations. Elo has put in place recycling arrangements in certain parts of the world.

  • Page 25: Section 7: Regulatory Information

    Section 7: Regulatory Information Electrical Safety Information Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer's label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 26 —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This equipment should be installed and operated to ensure a minimum of 20 cm spacing to any person. Notice to Users in Canada for IC compliance: This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada.
  • Page 27 Classification of Certificate Series Configuration Classification Documentation I Series Slate I Series Slate ESY15i2 Class B MD600151 DECLARATIONS OF CONFORMITY, Radio Equipment Directive Elo hereby declares that the radio equipment type, Slate, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com...
  • Page 28 ECC/DEC/ (04)08: The use of the frequency band 5150-5350 and 5350-6425Mhz MHz is restricted to indoor operation because of the protection requirements of satellite services. EC R&TTE Directive EU Directive 2014/53/EU of the European Parliament and of the Council of 16 April 2014 on the harmonization of the laws of the Member States relating to the making available on the market of radio equipment and repealing Directive 1999/5/EC Text with EEA relevance.
  • Page 29 1) es posible que este equipo o dispositivo no cause interferencia perjudicial y 2) este equipo debe aceptar cualquier interferencia, incluyendo la que pueda causar su operación no deseada. RF Exposure Information (SAR) This device has been tested and meets applicable limits for Radio Frequency (RF) exposure. Specific Absorption Rate (SAR) refers to the rate at which the body absorbs RF energy.
  • Page 30 Energy Star Certificate E983895 can meet Energy Star 8.0 requirements. E983895 ESY15i2-2UWA-0-MT-8G-1S-WN-64-GY-NS ENERGY STAR is a program run by the U.S. Environmental Protection Agency (EPA) and U.S. Department of Energy (DOE) that promotes energy efficiency. This product qualifies for ENERGY STAR in the “factory default” settings, Changing the factory default settings will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating.
  • Page 31 User Manual I-Series 3 Slate with Intel® UM600706 Rev A, page 31 of 36...
  • Page 32 Agency Certifications The following certifications and marks have been issued or declared for this system: United State FCC, UL,  Canada IC  Europe CE, CB  Australia RCM  Japan VCCI  Argentina S-Mark  Brazil, ANATEL  China CCC, SRRC ...
  • Page 33 Explanation of Markings 1. In accordance with the SJ/T11364-2006 requirement, the electronic information products are marked with the following pollution control logo. The Environment-Friendly Use Period for this product is 10 years. The product will not leak or mutate under normal operating conditions listed below, so that the use of this electronic information product will not result in any severe environmental pollution, any bodily injury, or damage to any assets.
  • Page 34 中国 RoHS (China RoHS) 根据中国法律《电器电子产品有害物质限制使用管理办法》，以下部分列出了产品中可能包含的有害物质的名称和含量。 中国电子电气产品环境信息 有毒或有害物质与元素 部件名称 铅 (Pb) 汞 (Hg) 镉 (Cd) 六价铬 多溴联苯 多溴联苯醚 (Cr6+) (PBB) (PBDE) 塑料部件 金属零件 电线和电缆 组件 印制线路板 本表格依据 SJ/T 11364 的规定编制. 〇: 表示该有害物质在该部件所有均质材料中的含量均在 GB/T 26572 规定的限量要求以下. X: 表示该有害物质至少在该部件的某一均质材料中的含量超出GB/T 26572规定的限量要求.对于带X的项 目，已经根据欧洲RoHS认证豁免。 标志说明 根据 SJ/T 11364 的要求，电子信息产品标有以下污染控制标识。 此产品在 10 年内不会对环境产生影响。 绿色产品标识...

  • Page 35: Section 8: Warranty Information

    Section 8: Warranty Information For warranty information, go online https://www.elotouch.com/support/warranty User Manual I-Series 3 Slate with Intel® UM600706 Rev A, page 35 of 36...
  • Page 36 Notes ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ ______________________________________________________________________________________________________________________ User Manual I-Series 3 Slate with Intel® UM600706 Rev A, page 36 of 36...
  • Page 37 www.elotouch.com Visit our website for the latest Product Information Specifications Upcoming Events Press Releases Software Drivers To find out more about our extensive range of Elo touch solutions, go to www.elotouch.com, or call the office nearest you. Americas Europe (EMEA) Asia-Pacific Tel +1 408 597 8000 Tel +32 16 930 136...