Elo TouchSystems ETL121K/P-6PWA-1 User Manual

Lcd touchmonitor. version 1.0

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Elo LCD Touchmonitor
User Guide
Version 1.0
ETL121K/P-6PWA-1
ETL121K/P-7PWA-1
ETL121K/P-8PWA-1
ETL150K/P-6PWA-1
ETL150K/P-7PWA-1
ETL150K/P-8PWA-1
Elo TouchSystems, Inc.
A Raychem Company
1-800-ELOTOUCH
www.elotouch.com
P/N 008509 DOC# SW500025
Models
Rev B

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Summary of Contents for Elo TouchSystems ETL121K/P-6PWA-1

  • Page 1 Elo LCD Touchmonitor User Guide Version 1.0 Models ETL121K/P-6PWA-1 ETL121K/P-7PWA-1 ETL121K/P-8PWA-1 ETL150K/P-6PWA-1 ETL150K/P-7PWA-1 ETL150K/P-8PWA-1 Elo TouchSystems, Inc. A Raychem Company 1-800-ELOTOUCH www.elotouch.com P/N 008509 DOC# SW500025 Rev B...
  • Page 3 Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no rep- resentations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 4 Elo LCD Touchmonitor User Guide - ii...
  • Page 5: Table Of Contents

    Table of Contents ABLE ONTENTS Chapter 1 Introduction ................5 About This Manual ...................5 LCD Touchmonitor Features ..............5 Contacting Elo ..................7 Customer Service .................7 Chapter 2 Installation................9 Unpacking Your Touchmonitor..............9 Basic Assembly Instructions..............11 Pre-install Steps..................11 Connecting the Cables .................12 Chapter 3 Operation................15 Touchmonitor Controls and Adjustments ....................15 On-Screen Menus: Quick Glance .............16...
  • Page 6 Table of Contents Care and Handling of Your Touchmonitor....................25 Cleaning Your LCD Touchmonitor ............26 Screen....................26 Case......................26 Appendix A Troubleshooting..............27 Technical Support ..................28 Appendix B Touch Technology .............29 Touchscreens ....................29 IntelliTouch....................29 AccuTouch....................30 Kiosk Touchmonitors ................31 Cabinet Design..................32 Appendix C Native Resolution...............33 Appendix D Touchmonitor Safety............35 Regulatory Information ................37 Appendix E Technical Specifications ............39...
  • Page 7: Chapter 1 Introduction

    About This Manual Chapter 1 Introduction Congratulations on your purchase of an Elo TouchSystems LCD touch- monitor. Your new high-resolution touchmonitor combines the reliable performance of Elo’s touch technology with the latest advances in LCD display design. This combination of features creates a natural flow of information between a user and your touchmonitor.
  • Page 8 High brightness pictures for operation in brightly lit environ- ments. Digital “on-screen” adjustments which remain in the touch- monitor’s memory allowing for easy setup and maintenance- free operation. Durable Elo TouchSystem’s LCD Touchmonitor metal frame construction. Elo TouchSystems patented touchscreen technology. Elo LCD Touchmonitor User Guide - 6...
  • Page 9: Contacting Elo

    Contacting Elo Contacting Elo Elo TouchSystems, Inc. 6500 Kaiser Drive Fremont, CA 94555 Elo TouchSystems GmbH & Co. KG. Haidgraben 6 D-85521 Ottobrunn Germany www.elotouch.com Customer Service Voice: (888) 356-2878 (Toll Free in United States) (510) 739-4600 (Pacific Time) +32 (16) 35-2100 (Europe except Germany)
  • Page 10 Chapter 1 : Introduction Elo LCD Touchmonitor User Guide - 8...
  • Page 11: Chapter 2 Installation

    Unpacking Your Touchmonitor Chapter 2 Installation Unpacking Your Touchmonitor Carefully unpack your touchmonitor. Check that you have everything you need and that none of the components have been damaged during shipping. Save the box and packaging in case you need to ship back the touchmonitor.
  • Page 12 Chapter 2 : Installation LCD TouchMonitor AC Power cord Video Cable (15-pin) Touchscreen Cables Serial (RS-232) USB cable cable (9-pin) OSD module TouchTools CD Elo LCD Touchmonitor User Guide - 10...
  • Page 13: Basic Assembly Instructions

    Basic Assembly Instructions Basic Assembly Instructions Read the section about touchmonitor safety in Appendix D before installing your touchmonitor. Also read the section about designing your kiosk cabinet found in Appendix B. Your touchmonitor is designed to operate from 100 to 240 VAC at 50 to 60 Hz.
  • Page 14: Connecting The Cables

    Chapter 2 : Installation Connecting the Cables Video (15-pin) AC Power Serial (RS-232) Your touchmonitor comes with two touchscreen connector cables: Serial (RS-232) cable and USB cable (For Windows 98 computers only.) 1. Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.
  • Page 15 Basic Assembly Instructions If your PC is running Windows 98 you can connect the USB cable to the USB port. The touchscreen cable con- nectors should fit snugly into the connectors on your touchmonitor and PC. 5. Power on your PC. After a brief pause the picture should appear. Unless you disconnect the power cord from the monitor or from the wall, your touchmonitor will always remain in power-on mode.
  • Page 16 Chapter 2 : Installation Elo LCD Touchmonitor User Guide - 14...
  • Page 17: Chapter 3 Operation

    Touchmonitor Controls and Adjustments Chapter 3 Operation Touchmonitor Controls and Adjustments By design your LCD touchmonitor should not require any adjustments. The factory settings will give you optimum video results with most stan- dard PC video display adapters. However, after connecting your touchmonitor, should you notice picture instability, jitter, and/or a lack of good contrast, follow the directions in this chapter to optimize the settings.
  • Page 18: On-Screen Menus: Quick Glance

    Chapter 3 : Operation On-Screen Menus: Quick Glance Main Menu Image Position Horizontal Position Basic Adjustment Image Position Horizontal Size System Vertical Position Auto-Adjust Expand/Center Brightness Contrast Basic Adjustments Color Balance Phase Default Settings Language System OSD Position OSD Turn Off Time Auto-Adjust Auto-Adjust Elo LCD Touchmonitor User Guide - 16...
  • Page 19: Adjustments

    Adjustments Adjustments All adjustments are made by using the OSD module. All menu items can be selected by using the following buttons on the OSD module: RST-Resets all controls to default factory settings. UP-Moves between menu selections or increases selected set- ting.
  • Page 20: Auto-Adjust

    Chapter 3 : Operation Auto-Adjust Auto-Adjust automatically optimizes a number of video characteristics such as, vertical, horizontal, size and positioning as well as, contrast and phase settings. This is accomplished by analyzing the dynamic charac- teristics of the video adapter board in the host PC. (This is not to be con- fused with the factory reset option.) To Auto-adjust the video screen: 1.
  • Page 21: Color Balance

    Adjustments To adjust the contrast: 1. Highlight the Contrast menu option and press the SEL button. A Contrast gauge will display. The gauge will indicate a numeric value which will change as you increase or decrease the con- trast. 2. By using the UP and DN buttons adjust the contrast. 3.
  • Page 22: Phase

    Chapter 3 : Operation Phase The phase function is similar to the tracking control on a VCR. If your VCR displays a jumpy or jittery picture, the tracking control allows you to adjust the picture. The phase function allows you to optimize the video timing and thus minimize jitter in the displayed video image.
  • Page 23: Horizontal Position

    Adjustments To access the Image Position menu options: 1. From the main menu, highlight Image Position and press the SEL button. 2. You can choose the following menu options: Horizontal Position Horizontal Size Vertical Position Expand/Center 3. To exit from the menu, highlight the Exit menu option and press the SEL button.
  • Page 24: Vertical Position

    Chapter 3 : Operation 2. Highlight the Horizontal Size option and press the SEL button. The Horizontal Size gauge will display. 3. By using the UP and DN buttons adjust the horizontal size. 4. When you have the size at the desired level, press the SEL but- ton.
  • Page 25: Language

    Adjustments Language OSD Position OSD Turnoff Time Below these menu options the screen resolution, horizontal and vertical settings are displayed. If the screen resolution on your PC is changed, that change will be reflected here. 3. To exit from the menu, highlight the Exit menu option and press the SEL button.
  • Page 26: Osd Turn Off Time

    Chapter 3 : Operation 3. To exit the menu, highlight the Exit menu option and press the SEL button. OSD Turn Off Time The OSD turn off time function allows you to set the time delay before the on-screen menus are deactivated. To set the time delay: 1.
  • Page 27: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor Care and Handling of Your Touchmonitor The following tips will help you keep your LCD touchmonitor function- ing at the optimal level: Protect your touchmonitor from extremely low or high (see Appendix E, Technical Specifications). temperatures Keep your touchmonitor dry.
  • Page 28: Cleaning Your Lcd Touchmonitor

    Chapter 3 : Operation Cleaning Your LCD Touchmonitor Prevent damage to your touchmonitor (and PC) by powering off the computer system and disconnecting the touchmonitor from the AC out- let before you clean it. After you finish cleaning, make sure the touch- monitor is completely dry before you reconnect the cables and power it on.
  • Page 29: Appendix A Troubleshooting

    Appendix A Troubleshooting Problem: Suggestion: No picture Your touchmonitor may not be getting power. Make certain that your power- strip is plugged into the wall socket and that the PC and touchmonitor are plugged in and powered on. Test power supply by trying different cables, a different wall outlet or plug another appliance into the outlet.
  • Page 30: Technical Support

    Appendix A : Troubleshooting Technical Support Voice: (800) 489-9935 (Pacific Time; voice mail after hours) +49 (0) 89/60822-194 (Europe except Germany) 0180/ 530 41 70 (Germany) FAX: (510) 790-0627 +49 (1) 8161/ 660 43 (Europe) E-mail: elotech@elotouch.com Elo LCD Touchmonitor User Guide - 28...
  • Page 31: Appendix B Touch Technology

    Touchscreens Appendix B Touch Technology Touchscreens Typically, people communicate with computers using a mouse, a key- board or a combination of the two. Users who are not keyboard literate or mouse savvy can become frustrated with how long human-to-com- puter interactions take. Computer literacy is learned.
  • Page 32: Accutouch

    Appendix B : Touch Technology response to soft stylus stimulation (finger, gloved hand, pencil eraser) that is also sensitive to pressure. For example, a customer in a depart- ment store could scroll through a product catalog by increasing or decreasing pressure on an icon. IntelliTouch’s pressure sensitivity increases the intuitive nature of a user/touchscreen interaction by allow- ing for increased selectivity.
  • Page 33: Kiosk Touchmonitors

    Kiosk Touchmonitors Kiosk Touchmonitors Kiosks are all around us—whether we notice them or not. The stand in the middle of a hotel lobby offering up piles of brochures is a kiosk. The booth in the airport where you buy your pre-flight gum is a kiosk. A kiosk is a small pavilion with one or more open sides.
  • Page 34: Cabinet Design

    Appendix B : Touch Technology Cabinet Design Give some thought as to where you place the touchmonitor. The user should be able to easily reach the screen, so do not place the touchmoni- tor either too high or too low in the cabinet. Your touchmonitor and PC need to remain dry.
  • Page 35: Appendix C Native Resolution

    Appendix C Native Resolution The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For Elo LCD monitors, the native resolution is 1024 x 768 for the XGA-15 inch size and 800 x 600 for the SVGA-12.1 inch size.
  • Page 36 Appendix C : Native Resolution As an example, a SVGA resolution LCD panel has 800 pixels horizon- tally by 600 pixels vertically. Input video is also represented by the same terms. XGA input video has a format of 1024 pixels horizontally by 768 pixels vertically.
  • Page 37: Appendix D Touchmonitor Safety

    Do not use a dam- aged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty. 3. The slots located on the sides and top of the touchmonitor case are for ventilation.
  • Page 38 Appendix D : Touchmonitor Safety Elo LCD Touchmonitor User Guide - 36...
  • Page 39: Regulatory Information

    Regulatory Information I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indi- cated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 40 1) In order to meet emission and immunity requirements, the user must observe the fol- lowing: a) Use only the provided I/O cables to connect this digital device with any computer. b) To ensure compliance, use only the provided manufacturer’s approved line cord. c) The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 41: Appendix E Technical Specifications

    Appendix E Technical Specifications All specifications are subject to change. Elo LCD Touchmonitor User Guide - 39...
  • Page 42 Appendix E : Technical Specifications 12.1” LCD Touchmonitor (ETL121K-XPWA-1) Display Type Active matrix, thin film transistor (TFT), liquid crystal display Size 12.1-inch diagonal 246.0 x 184.5 mm useful screen area Pixel Format 800 x 600 Touchscreen 0.125-inch IntelliTouch, anti-glare Surface acoustic wave (SAW) technology Colors 16 million with dithering...
  • Page 43 12.1” LCD Touchmonitor (ETL121K-XPWA-1) Elo LCD Touchmonitor User Guide - 41...
  • Page 44 Appendix E : Technical Specifications 15” LCD Touchmonitor (ETL150K-XPWA-1) Display Type Active matrix, thin film transistor (TFT), liquid crystal display Size 15-inch diagonal 304.1 x 228.1 mm useful screen area 1024 x 768 pixel format Pixel Format 1024 x 768 Touchscreen 0.125-inch IntelliTouch, anti-glare...
  • Page 45 15” LCD Touchmonitor (ETL150K-XPWA-1) Elo LCD Touchmonitor User Guide - 43...
  • Page 46 Appendix E : Technical Specifications Elo LCD Touchmonitor User Guide - 44...
  • Page 47: Warranty

    Warranty Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in mate- rials and workmanship. The warranty for the touchmonitors and components of the product are: 1 year monitor, 10 years IntelliTouch screen, 5 years Accu- Touch screen, 5 years Controller.
  • Page 48 MENT, OR OTHERWISE. NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN. SELLER’S LIA- BILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT. IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTAL- LATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL, CONSEQUENTIAL, INDIRECT, OR INCIDENTAL DAMAGES.
  • Page 49: Index

    Index NDEX Language 23 LCD Kiosk Touchmonitor Features 5 About This Manual 5 AccuTouch 30 Native Resolution 33 Adjustments 17 Auto-Adjust 18 On-Screen Menus Quick Glance 16 Basic Adjustments 17 Operation 15 Basic Assembly Instructions 11 OSD Position 23 Brightness 18 OSD Turn Off Time 24 Cabinet Design 32 Phase 20...

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