Elo TouchSystems LCD User Manual

Elo TouchSystems LCD User Manual

Et1567l-xxwc-x series 15" lcd rear and front mount touchmonitors
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Summary of Contents for Elo TouchSystems LCD

  • Page 2 (OR (QWXLWLYH 7RXFKPRQLWRU 8VHU *XLGH  /&' 5HDU DQG )URQW 0RXQW 7RXFKPRQLWRUV 5HYLVLRQ ) 31  (OR 7RXFK6\VWHPV ,QF (/2728&+ ZZZHORWRXFKFRP...
  • Page 3: Trademark Acknowledgments

    Elo TouchSystems. Disclaimer The information in this document is subject to change without notice. Elo TouchSystems makes no representations or warranties with respect to the contents hereof, and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose. Elo TouchSystems reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo TouchSystems to notify any person of such revisions or changes.
  • Page 5: Table Of Contents

    Connecting the Power Cable ..19 Optimizing the LCD Display ... 20 VESA Mount on Your Touchmonitor ..20 Installing the Driver Software .
  • Page 6: Introduction

    See Appendix B for more information on touchmonitor safety. About the Product Your LCD Kiosk Touchmonitor is a 15.0” XGA TFT color display with the following features: • Direct analog RGB input •...
  • Page 7 • Auto adjustment capability • High quality full screen re-scaling • Multilingual OSD menus in four languages: English, French, Italian, Spanish, and Japanese • VESA flat panel monitor physical mounting interface (75mm) • For full Product Specifications refer to Appendix C. E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 8: Installation And Setup

    Check that the following 9 items are present and in good condition: Monitor power cable (US/Canada) Quick Install Guide and software CD NSTALLATION AND HAPTER LCD Display Elo Quick Install Guide Software H A P T E R OSD Remote...
  • Page 9: Product Overview (1545L)

    Rear View E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Detachable mounting L-brackets LCD Display...
  • Page 10: Bottom View/Side View

    Bottom View/Side View Product Overview (1547L/1548L/1549L) Main Unit...
  • Page 11: Rear View

    Rear View Side View E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 12: Product Overview (1567L)

    Product Overview (1567L) Main Unit Rear View...
  • Page 13: Side View

    Side View E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 14: Attaching The L-Brackets

    Attaching the L-Brackets Depending on your mounting scheme, use the L-brackets or the VESA 75mm standard holes located on the back of the kiosk monitor. See page 15 for VESA mounting information. You will need a screwdriver to attach the L-brackets. Your kiosk touchmonitor comes with a mounting bracket (C-bracket) attached at the back.
  • Page 15: Touch Interface Connection

    Touch Interface Connection Your interface cables may have been pre-connected to your monitor at the factory. Your touchmonitor comes with one of the following touchscreen connector cables: Serial (RS-232) cable or USB cable (For Windows 98 or Windows 2000 computers only.) To setup this display, please refer to the following figures and procedures: Serial Connection The following illustrations guide you step by step in connecting your...
  • Page 16: Connecting The Video Cable

    Connecting the Video Cable • Connect the 15-pin video cable to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor. • Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.
  • Page 17: Connecting The Serial Touchscreen Cable

    Connecting the Serial Touchscreen Cable • Connect the female end of the serial (RS-232) cable to the serial port on the back of your PC. • Connect the male end of the cable to the serial touchscreen connector on your touchmonitor.
  • Page 18: Connect The Remote Osd Cable

    Connect the Remote OSD Cable • Connect the 6 pin DIN cable to the OSD Remote port on your touchmonitor. Connections on underside remote port Video Video cable port Ferrite bead 2-13...
  • Page 19: Connecting The Power Cable

    Connecting the Power Cable Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable into the power port on the touchmonitor. To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
  • Page 20: Usb Connection

    USB Connection A USB connection can only be used if your PC is running Windows 98 or Windows 2000. The following illustrations guide you step by step in connecting your touchmonitor using a USB cable connection. Before connecting the cables to your touchmonitor and PC, be sure that the computer and the touchmonitor are turned off.
  • Page 21: Connecting The Video Cable

    Connecting the Video Cable • Connect the 15-pin video cable to the video port on your PC. • Connect the other end of the video cable to the video connector on your touchmonitor. • Secure the cable to your touchmonitor and PC by turning the screws on the connector clockwise.
  • Page 22: Connecting The Usb Touchscreen Cable

    Connecting the USB Touchscreen Cable • Connect the USB touchscreen cable to the USB touchscreen connector on the touchmonitor. • Connect the other end of the USB cable to your PC. • The touchscreen cable connectors should fit snugly into the connectors on your touchmonitor and PC.
  • Page 23: Connecting The Remote Osd Cable

    Connecting the Remote OSD Cable • Connect the 6 pin DIN cable to the OSD Remote port on your touchmonitor. 2-18 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e Connections on underside Remote Port...
  • Page 24: Connecting The Power Cable

    Connecting the Power Cable Depending on where you live, you will use either the European or US/Canadian power cable. • Connect the female end of the power cable into the power port on the WRXFKPRQLWRU To protect your equipment against risk of damage from electrical surges in the power line, plug the touchmonitor’s power cord into a surge protector, and then connect the surge protector to a grounded (three-pronged) AC electrical outlet.
  • Page 25: Optimizing The Lcd Display

    Optimizing the LCD Display To ensure the LCD display works well with your computer, configure the display mode of your graphic card to make it less than or equal to 1024 x 768 resolution, and make sure the timing of the display mode is compatible with the LCD display.
  • Page 26: Installing The Driver Software

    Installing the Driver Software Elo TouchSystems provides driver software that allows your touchmonitor to work with your computer. Drivers are located on the enclosed CD-ROM for the following operating systems: • Windows XP • Windows 2000 • Windows Me • Windows 98 •...
  • Page 27: Installing The Serial Touch Driver For Windows Xp, Windows 2000, Me, 95/98 And Nt

    Installing the Serial Touch Driver for Windows XP, Windows 2000 For Windows 2000 and NT 4.0 you must have administrator access rights to install the driver. Insert the Elo CD-ROM in your computer’s CD-ROM drive. If the AutoStart feature for your CD-ROM drive is active, the system automatically detects the CD and starts the setup program.
  • Page 28: Installing The Serial Touch Driver For Ms-Dos And Windows 3.1

    Installing the Serial Touch Driver for MS-DOS and Windows 3.1 To install Windows 3.x and MS-DOS from Windows 95/98, follow the directions below: Insert the Elo CD-ROM in your computer’s CD-ROM drive. From DOS, type d:\EloDos_W31 to change to the correct directory on the CD-ROM (your CD-ROM drive may be mapped to a different drive letter).
  • Page 29: Installing The Usb Touch Driver

    Browse to select the \EloUSB directory on the Elo CD-ROM. Choose Next. Once the Elo TouchSystems USB touchscreen driver has been detected, choose Next again. You will see several files being copied. Insert your Windows 98 CD if prompted.
  • Page 30: Operation

    About Touchmonitor Adjustments Your touchmonitor will likely require adjustment. Variations in video output and application will require you to adjust your touchmonitor to optimize the quality of the display. For best performance, your monitor should be operating in native resolution, that is 1024 x 768 at 60-75 Hz.
  • Page 31 5HPRWH 26' %XWWRQV 3-26 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e AUTO/SEL DOWN MENU AUTO/SEL DOWN MENU Control...
  • Page 32: Osd Menu Function

    OSD Menu Function Contrast Controls the picture contrast Brightness Controls the picture brightness V-Position Controls the vertical position H-Position Controls the horizontal position Recall Defaults Recalls factory settings of the image parameters C1/C2/USER (Color) Using these icons, you can select one of the preset color temperatures (9300°K or 6500°K).
  • Page 33 3-28 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 34: Troubleshooting

    (Consult video card documentation.) Check to see if the resolution of your computer is higher than that of the LCD display. Reconfigure the resolution of your computer to make it less than or equal to 1024 x 768. See Appendix A for more information on resolution.
  • Page 35 Use “PHASE” to make an adjustment. Check and reconfigure the display mode of the vertical refresh rate of your graphic card to make it compatible with the LCD display. Use “CLOCK” to make an adjustment. Make sure the VGA signal cable (or adapter) is well connected.
  • Page 36: Appendix A Native Resolution

    The native resolution of a monitor is the resolution level at which the LCD panel is designed to perform best. For the Elo LCD touchmonitor, the native resolution is 1024 x 768 for the XGA-15 inch size. In almost all cases, screen images look best when viewed at their native resolution.
  • Page 37 LCD pixels. As an example, the pixel in 45 column and 26 row of the input video is in 45 column and 26 row of the LCD. For the case when the input video is at a lower resolution than the native resolution of the LCD, the direct correspondence between the video pixels and the LCD pixels is lost.
  • Page 38: Appendix B Touchmonitor Safety

    Do not use a damaged power cord. Use only the power cord that comes with your Elo TouchSystems Touchmonitor. Use of an unauthorized power cord may invalidate your warranty.
  • Page 39: Care And Handling Of Your Touchmonitor

    Care and Handling of Your Touchmonitor The following tips will help keep your Elo Entuitive touchmonitor functioning at the optimal level. • To avoid risk of electric shock, do not disassemble the brick supply or display unit cabinet. The unit is not user serviceable. Remember to unplug the display unit from the power outlet before cleaning.
  • Page 40: Technical Specifications Compatibility Modes

    Compatibility Modes Your Elo Entuitive touchmonitor is compatible with the following video modes: Mode IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA IBM & VESA VGA VESA VGA VESA VGA VESA VGA VESA VGA...
  • Page 41: Touchmonitor Specifications Et1545L/1547L/1548L/1567L

    Touchmonitor Specifications ET1545L/1547L/1548L/1567L Table C.1 15" LCD Touchmonitor Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environmental Mechanical Electrical Agencies C-36 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 42: Touchmonitor Specifications Et1549L

    Touchmonitor Specifications ET1549L Table C.2 15" LCD Touchmonitor Specifications Display Type Size Pixel Format Touchscreen Colors Display Brightness Back-light Lamp Life Viewing Angle Contrast Ratio Display Response Time Environmental Mechanical Electrical Agencies Active matrix, thin film transistor (TFT), liquid crystal display...
  • Page 43 Table C.3 IntelliTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Sealing Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995)
  • Page 44 Table C.4 SecureTouch Touchmonitor Specifications Mechanical Positional Accuracy Touchpoint Density Touch Activation Force Surface Durability Expected Life Performance Optical Light Transmission (per ASTM D1003) Visual Resolution Gloss (per ASTM D2457 using a 60- degree gloss meter) Environmental Chemical Resistance Electrostatic Protection (per EN 61 000-4-2, 1995) Standard deviation of error is less than 0.080 in.
  • Page 45: 15" Lcd Touchmonitor Dimensions

    15" LCD Touchmonitor Dimensions ET1545L C-40 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 46: Et1547L/1548L/1549L

    See www.elotouch.com/pdfs/drawings/ms500108.pdf ET1547L/1548L/1549L C-41...
  • Page 47 C-42 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 48 See www.elotouch.com/pdfs/drawings/ms500235.pdf C-43...
  • Page 49: Et1547L Rackmount

    ET1547L Rackmount C-44 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 50 C-45...
  • Page 51: Et1567L

    ET1567L See www.elotouch.com/pdfs/drawings/ms500236.pdf C-46 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 52 C-47...
  • Page 53: Cut Out Dimensions

    Cut Out Dimensions ET1545L Front Mount Cut Out See www.elotouch.com/pdfs/drawings/ms500108.pdf front mount cut out for more information. C-48 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 54: Et1545L Rear Mount Cut Out

    ET1545L Rear Mount Cut Out See www.elotouch.com/pdfs/drawings/ms500108.pdf ET1547L/1548L/1549L Rear Mount Plate Cut Out 127(6 C-49...
  • Page 55: Vertical Attachment

    Vertical Attachment Horizontal Attachment C-50 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 56: Without Brackets

    Without Brackets C-51...
  • Page 57: Et1567L Front Mount Plate Cut Out

    ET1567L Front Mount Plate Cut Out Horizontal Attachment 127(6 Vertical Attachment C-52 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 58: Regulatory Information

    EGULATORY HAPTER I. Electrical Safety Information: A) Compliance is required with respect to the voltage, frequency, and current requirements indicated on the manufacturer’s label. Connection to a different power source than those specified herein will likely result in improper operation, damage to the equipment or pose a fire hazard if the limitations are not followed.
  • Page 59 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89/336/EEC indicated in European Standard EN 55 022 Class B and the Low Voltage Directive 73/23/EEC as indicated in European Standard EN 60 950.
  • Page 60 "The application of this monitor is restricted to special controlled luminous envi- ronments. The screen surface trend to reflect annoying light of lamps and sunlight. To avoid these reflections the monitor should not be positioned in front of a win- dow or directed to luminaries.
  • Page 61 E l o E n t u i t i v e T o u c h m o n i t o r U s e r G u i d e...
  • Page 62: Warranty

    ARRANTY HAPTER Except as otherwise stated herein or in an order acknowledgment delivered to Buyer, Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship. The warranty for the touchmonitors and components of the product is 3 years. Seller makes no warranty regarding the model life of components.
  • Page 63 THESE REMEDIES SHALL BE THE BUYER’S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE, SELLER GRANTS NO OTHER WARRANTIES, EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE, REGARDING THE PRODUCTS, THEIR FITNESS FOR ANY PURPOSE, THEIR QUALITY, THEIR MERCHANTABILITY, THEIR NONINFRINGEMENT, OR OTHERWISE.
  • Page 64: Index

    Numerics 15" LCD Touchmonitor Dimensions, 40 15” Touchmonitor Specifications, 36, 37 About the Product, 1 About Touchmonitor Adjustments, 25 Attaching the L-Brackets, 9 Auto Adjust, 27 Bottom View/Side View (1545L), 5 Brightness, 27 C1/C2/USER (Color), 27 Care and Handling of Your Touchmonitor, 34...
  • Page 65: Technical Specifications

    Remote OSD Buttons, 26 SecureTouch Touchmonitor Specifications, 39 Serial Connection, 10 Side View (1547L/1548L/1549L), 6 Side View (1567L), 8 Solutions to Common Problems, 29 Technical Specifications, 35 Touch Interface Connection, 10 Touch not working, 30 Touchmonitor Safety, 33 Touchmonitor Specifications 1567L, 36 Touchmonitor Specifications ET1549L, 37 Troubleshooting, 29...

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