Elo TouchSystems i-series 4.0 User Manual
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Elo TouchSystems i-series 4.0 User Manual

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USER MANUAL
Elo Touch Solutions
i-series 4.0 Performance Models

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Summary of Contents for Elo TouchSystems i-series 4.0

  • Page 1 USER MANUAL Elo Touch Solutions i-series 4.0 Performance Models...
  • Page 2 Elo to notify any person of such revisions or changes. Trademark Acknowledgments Elo, Elo (logo), Elo Touch, Elo Touch Solutions, EloView, are trademarks of Elo and its Affiliates. User Manual –i-series 4.0 UM600410 Rev 02 page 2 of 75...

  • Page 3: Table Of Contents

    Contents Section 1 ................................................. 6 Product Description ............................................................7 Overview – Specifications ..........................................................7 Features: i-series 4.0 ............................................................8 Section 2 ................................................. 8 Unpacking ................................................................. 10 How to Install Power over Ethernet ........................................................ 10 Power Button ..............................................................10 Power LED Status .............................................................. 10 Elo Hub Home Screen –...
  • Page 4 General-purpose Input/Output (GPIO) Support ..................................................63 About Android Debug Bridge (ADB) control ....................................................64 Factory Full Reset .............................................................. 65 Optional Peripherals ............................................................66 Section 5: Technical Support and Maintenance....................................67 Technical Assistance ............................................................67 User Manual –i-series 4.0 UM600410 Rev 02 page 4 of 75...
  • Page 5 Elo I-series 4.0 Care and Handling ........................................................68 Section 6: Regulatory Information ........................................69 Electrical Safety Information ........................................................... 69 Emissions and Immunity Information ......................................................69 Radio Equipment Directive ..........................................................71 Agency Certifications ............................................................72 Waste Electrical & Electronic Equipment Directive (WEEE) ................................................ 73 Section 7: Warranty Information ...........................................

  • Page 6: Section 1

    Section 1 Introduction User Manual –i-series 4.0 UM600410 Rev 02 page 6 of 75...

  • Page 7: Product Description

    Your new I-Series 4.0 Android Interactive Signage system combines the reliable performance from Elo with the latest developments in touchscreen technology and display design. This combination of features creates a natural flow of information between a user and the I-Series 4.0 system. Overview – Specifications...

  • Page 8: Features: I-Series 4.0

    Features: i-series 4.0 User Manual –i-series 4.0 UM600410 Rev 02 page 8 of 75...

  • Page 9: Section 2

    Section 2 Getting Started User Manual –i-series 4.0 UM600410 Rev 02 page 9 of 75...

  • Page 10: Unpacking

    To bring the system out of sleep/standby mode, either press the power button once or touch the screen. Power LED Status POWER LED STATUS DESCRIPTION Solid White Power ON Solid Orange Power OFF Blinking White Idle Mode User Manual –i-series 4.0 UM600410 Rev 02 page 10 of 75...
  • Page 11 Android Home Eloview For shutting down the system For shutting down the system For rebooting the system For rebooting the system For Bug Report For taking screenshot For Emergency calling User Manual –i-series 4.0 UM600410 Rev 02 page 11 of 75...
  • Page 12 Wi-Fi set with set up. method. • Follow on-screen instruction • To enroll with EloView you to complete the set up. must connect to WiFi. User Manual –i-series 4.0 UM600410 Rev 02 page 12 of 75...

  • Page 13: Elo Hub Home Screen - Enroll With Eloview

    Quick Settings Shortcut Icons Navigation Bar Navigation Bar Recent App - Return to the previous page. Home - Return to the home screen. Back - Switch between recently used apps. User Manual –i-series 4.0 UM600410 Rev 02 page 13 of 75...
  • Page 14 Press and hold an Icon to level. access the settings. • Volume ❖ Move slide bar Left or Right to Shortcut to Android System adjust the volume. Settings Navigation Bar User Manual –i-series 4.0 UM600410 Rev 02 page 14 of 75...

  • Page 15: Android Lock And Home Screens - Gms

    To Lock the screen, press the power button once. Navigation Bar Recent App - Return to the previous page. Home - Return to the home screen. Back - Switch between recently used apps. User Manual –i-series 4.0 UM600410 Rev 02 page 15 of 75...
  • Page 16 To customize notification alerts, drag the notification halfway to the left or right then tap setting. • To exit, tap the Navigation Bar feature or swipe up the notification alert menu. User Manual –i-series 4.0 UM600410 Rev 02 page 16 of 75...
  • Page 17 If the Notification Panel is open swipe down from the Quick Settings bar. • For additional shortcut Icon’s swipe screen from right to left. • Tap Navigation Bar to exit. User Manual –i-series 4.0 UM600410 Rev 02 page 17 of 75...
  • Page 18 Swipe up the Navigation Bar from the Home screen. • To open an application, tap once. • To exit from the Application Drawer, tap the Navigation Bar or swipe down. User Manual –i-series 4.0 UM600410 Rev 02 page 18 of 75...
  • Page 19 To remove a shortcut Icon from home screen, press and hold the Icon then drag the Icon to “X Remove”. • To uninstall an app, press and hold then drag the icon to “Uninstall”. User Manual –i-series 4.0 UM600410 Rev 02 page 19 of 75...

  • Page 20: Section 3

    The Android System Settings menu allows you to control most aspects of your device - everything from establishing a new Wi-Fi or Bluetooth connection, to installing a third-party onscreen keyboard, to adjusting system sounds and screen brightness. User Manual –i-series 4.0 UM600410 Rev 02 page 20 of 75...

  • Page 21: Network & Internet

    (QR code) icon to the right of Add network. • Position the viewfinder over the QR code on another device. Sharing Wi-Fi using QR code • setting of the connected device. • (Share) icon. User Manual –i-series 4.0 UM600410 Rev 02 page 21 of 75...
  • Page 22 Ethernet Note: To connect the i-series 4.0 to Ethernet, it will need an Elo I/O hub (E863687). When available, the i-series 4.0 will automatically prioritize the ethernet connection. If the i-series 4.0 does not, please follow the steps below. •...
  • Page 23 This feature is for sharing Internet connection to another device using a USB cable. Note: The USB cable must be connected first from i-series 4.0 to another device or PC. See Connected device → USB on this user manual. •...

  • Page 24: Connected Devices

    Settings → Connected devices → Note: To activate the USB settings, connect the USB cable from the i-series 4.0 to another device or PC. Once the i-series detects the external computer, it will become available in the USB preference settings.
  • Page 25 This allows to mirror the i-series display onto a wireless display device (e.g. Smart TV). Note: Make sure the wireless display capable device and i-series 4.0 are on the same wireless network. See Network & Internet connection on this user manual.
  • Page 26 • From wireless display options screen, tap FORGET. Device Setting To stop scanning available wireless display to cast • 3-dots menu. • Tap Enable wireless display to be unchecked User Manual –i-series 4.0 UM600410 Rev 02 page 26 of 75...
  • Page 27 Printing Note: Make sure i-series 4.0 and printer are connected to the same network. • Tap Connection preferences. • Tap Printing. • Tap Default Print Service. • Tap toggle switch to ON • 3-dots menu. • Tap Add printer. To add a printer using Wi-Fi printer: •...

  • Page 28: Poe Power Manager

    Note: 25.5W is the maximum available power when using the PoE module. Status Light Kit Note: When using the Elo Status Light Kit, this function needs to be enabled. User Manual –i-series 4.0 UM600410 Rev 02 page 28 of 75...

  • Page 29: Apps & Notifications

    • Tap Reset app preferences then tap RESET APP. Setting Permission manager to an application • To manage a preference’s permissions to an app (e.g. Android Keyboard), tap Permissions. User Manual –i-series 4.0 UM600410 Rev 02 page 29 of 75...
  • Page 30 In the menu of permission manager, tap an app to manage that app’s permissions (e.g. Camera). • From the camera properties, choose an app to manage. • To allow a permission to an application, tap an app from DENIED menu. User Manual –i-series 4.0 UM600410 Rev 02 page 30 of 75...
  • Page 31 From the menu of alerts, tap a feature (e.g. AMBER alerts) to enable or disable. • For Sound and Vibration settings, tap Vibration to enable or disable under Alert Preferences. • For Alert reminder settings, tap Alert reminder sound. User Manual –i-series 4.0 UM600410 Rev 02 page 31 of 75...

  • Page 32: Display

    Tap Start time to set the time (for example at 10:00PM). ❖ • Tap OK to execute. Tap Enter time to set the time (for example at 6:00AM), ❖ User Manual –i-series 4.0 UM600410 Rev 02 page 32 of 75...

  • Page 33: Screen Timeout

    • Tap Screen timeout. • Select the time limit from the following option. • Tap to save. Auto-rotation screen • Tap Auto-rotation screen to enable or disable. Font size User Manual –i-series 4.0 UM600410 Rev 02 page 33 of 75...

  • Page 34: Display Size

    Select a screen saver from Clock, Colors, Photo Frame, and Photo Table. • For additional clock, Photo Frame, and Photo Table screen savers, tap setting. • To activate Screen saver, tap START NOW. User Manual –i-series 4.0 UM600410 Rev 02 page 34 of 75...
  • Page 35 Select the orientation from the following option. • Tap to save. Screen Orientation • Tap Screen Orientation. • Select the orientation from the following option. • Tap to save. User Manual –i-series 4.0 UM600410 Rev 02 page 35 of 75...

  • Page 36: Sound

    Tap TURN ON NOW, to enable Do not Disturb, To manage settings, tap a feature you wish to manage and follow on-screen instructions to complete the set up. ❖ • To disable, tap TURN OFF NOW User Manual –i-series 4.0 UM600410 Rev 02 page 36 of 75...
  • Page 37 Select a sound from the list (e.g. Pixie Dust) and tap OK to save. Default Alarm Sound • Tap Default Alarm sound. • Select an alarm sound from the list (e.g. Cesium) and tap OK to save. User Manual –i-series 4.0 UM600410 Rev 02 page 37 of 75...
  • Page 38 Audio Policy • Select to audio output port. • Default is Auto User Manual –i-series 4.0 UM600410 Rev 02 page 38 of 75...
  • Page 39 Advanced • To enable or disable on the following features below, tap a feature. User Manual –i-series 4.0 UM600410 Rev 02 page 39 of 75...

  • Page 40: Storage

    SD card • To manage SD card, tap SD card. • To safely eject SD card, tap eject. • To remount the SD card, tap SD card. • Tap MOUNT. User Manual –i-series 4.0 UM600410 Rev 02 page 40 of 75...

  • Page 41: Wakeup Source

    The Wakeup Source applications allows you to program the “Touch Screen” to wake up the device from sleep or idle mode. To modify the settings, enter Android Settings → Wakeup Source → Tap to Enable (Checked) or Disable (Unchecked). User Manual –i-series 4.0 UM600410 Rev 02 page 41 of 75...

  • Page 42: Privacy

    , tap Lock screen. Autofill service from Google This will allow the user to save passwords, credit cards and addresses in order to quickly fill out online forms. User Manual –i-series 4.0 UM600410 Rev 02 page 42 of 75...

  • Page 43: Location

    To scan for Wi-Fi networks and Bluetooth, tap Wi-Fi and Bluetooth scanning, Note: This feature allows apps and services to scan for Wi-fi networks and Bluetooth anytime. This can be used to improve location-based features and services. User Manual –i-series 4.0 UM600410 Rev 02 page 43 of 75...

  • Page 44: Security

    Draw a Pattern for security (see image for an example) and tap NEXT. • Draw the same pattern again and tap CONFIRM. • Follow on-screen instruction and tap DONE. User Manual –i-series 4.0 UM600410 Rev 02 page 44 of 75...
  • Page 45 • Enter a PIN number must be at least 4 digits minimum and tap NEXT. • Re-enter PIN numbers and tap CONFIRM. • Follow on-screen instruction and tap DONE. User Manual –i-series 4.0 UM600410 Rev 02 page 45 of 75...
  • Page 46 • If prompted enter the Password (only applicable for PIN, PATTERN and PASSWORD security). • Tap None to remove screen lock. • Tap YES. • Tap REMOVE to confirm. User Manual –i-series 4.0 UM600410 Rev 02 page 46 of 75...

  • Page 47: Accounts

    Enter an email account. • Enter an Account type you want to add (PERSONAL - POP3 or PERSONAL – IAMP). • Follow the on-screen instructions to complete the setup. User Manual –i-series 4.0 UM600410 Rev 02 page 47 of 75...

  • Page 48: Accessibility

    If enabled, will provide feedback to use the device without having to look at it. ❖ • Text-to-speech output Will convert text into speech. ❖ There are also option to change the language, speech rate and pitch ❖ User Manual –i-series 4.0 UM600410 Rev 02 page 48 of 75...
  • Page 49 , tap the feature. • To adjust slide bar, drag slider right or left. • For other settings, tap the feature and follow the on-screen instruction to complete the setup. User Manual –i-series 4.0 UM600410 Rev 02 page 49 of 75...

  • Page 50: Digitial Wellbeing & Parental Controls

    Digitial Wellbeing & parental controls • Digital Wellbeing and Parental controls are available here. User Manual –i-series 4.0 UM600410 Rev 02 page 50 of 75...

  • Page 51: System

    After choosing a language, tap 3-dots menu then tap Remove. • To change a language e.g. from English to Espanol, tap English then tap • Tap OK to remove selected language. User Manual –i-series 4.0 UM600410 Rev 02 page 51 of 75...
  • Page 52 When set to Mute mode and notification volume is active, pressing power + volume up buttons together, the notification ❖ volume will be muted. The mute Icon will also show into status bar. ❖ User Manual –i-series 4.0 UM600410 Rev 02 page 52 of 75...
  • Page 53 To set time zone, tap network -provided time and select your time zone. • To set to 12 hours format, tap Use locale default. • To set 24 formants, tap Use 24-hours format. User Manual –i-series 4.0 UM600410 Rev 02 page 53 of 75...

  • Page 54: Reset Options

    Follow on-screen instructions to complete account set up. • To set up restriction access to apps and content for the users, tap Restricted profile. Follow on-screen instructions to complete account set up. User Manual –i-series 4.0 UM600410 Rev 02 page 54 of 75...

  • Page 55: To Delete Guest From The Device

    To access Developer option menu, go to About tablet →Build number. • Tap Build number 7 times. When successfully done you will see the message “You are now a developer”. • Then go back to → System → Advanced. User Manual –i-series 4.0 UM600410 Rev 02 page 55 of 75...

  • Page 56: About Tablet

    IP address information. Network MAC address information. Bluetooth address information. Total time system has been in operation. → Tap 7 times to access Developer options menu in the System Advanced settings. User Manual –i-series 4.0 UM600410 Rev 02 page 56 of 75...

  • Page 57: Section 4

    Section 4 Operational User Manual –i-series 4.0 UM600410 Rev 02 page 57 of 75...

  • Page 58: About Camera App (Snapdragon)

    HDR mode can be enabled from here. All other option available by clicking the gearhead icon are listed in the table below. Shutter Release - For taking picture. Gallery – For viewing captured picture. User Manual –i-series 4.0 UM600410 Rev 02 page 58 of 75...
  • Page 59 Allows control of the audio encoder • Allows a time lapse at various intervals (up to 24 hours) • Video high frame rate (FPS) can be enabled. (not available in time lapse mode) User Manual –i-series 4.0 UM600410 Rev 02 page 59 of 75...

  • Page 60: Take A Picture And Record Video

    Snapdragon camera app to access the Digital camera. • To change camera and video settings, see features. • From the switch, located on bottom left side of the i-series 4.0 select one from the following options. For Panorama, tap Panorama Icon. To take panoramic pictures, tap panorama shutter Icon.

  • Page 61: Take A Screenshot

    To delete files from the folders above, press and hold an item or tap 3 dots menu to select all items in the folder. • to delete. • Tap OK to confirm. User Manual –i-series 4.0 UM600410 Rev 02 page 61 of 75...
  • Page 62 To share via Email, tap email Icon • For more options hold an item from the folders above. • 3 dots menu and choose from the following options and follow on-screen instructions. User Manual –i-series 4.0 UM600410 Rev 02 page 62 of 75...

  • Page 63: General-Purpose Input/Output (Gpio) Support

    All i-series 4.0 device supports USB – C video, audio and touch via the USB- C cable. The 15.6 and 22in i-series 4.0 device can also support power up to an Elo 1502L Touch monitor via the USB – C cable when using the Elo 90W power supply.

  • Page 64: About Android Debug Bridge (Adb) Control

    On your host computer, use the command ADB connect <IP address> to be able to perform ADB actions. To connect via USB, perform the following steps • Ensure the USB cable is not connected to the i-series 4.0. • From the settings, enter Developers Options •...

  • Page 65: Factory Full Reset

    Under Erase all data (factory reset), tap Erase all data . • Under Erase all data?, tap Erase all data. • When successfully don, the device will auto reboot. User Manual –i-series 4.0 UM600410 Rev 02 page 65 of 75...

  • Page 66: Optional Peripherals

    Replacement Cable Kit (NA & EU E514304 power cables and power brick) E534879 Kit for Temperature sensing E809509 Expansion module kit Note: there are different scanner engines for the 2D barcode scanners. User Manual –i-series 4.0 UM600410 Rev 02 page 66 of 75...

  • Page 67: Section 5: Technical Support And Maintenance

    Technical Assistance Technical Specifications Support visit www.elotouch.com/products visit www.elotouch.com/support for technical support for technical specifications for this device Refer to last page for worldwide technical support phone numbers. UM600xxx Rev 01, page 67 of 75 User Manual – Elo i-series 4.0...

  • Page 68: Elo I-Series 4.0 Care And Handling

    Elo I-series 4.0 Care and Handling The following tips will help maintain optimal performance of your Elo I-series 4.0: • To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean.

  • Page 69: Section 6: Regulatory Information

    —Consult the dealer or an experienced radio/TV technician for help. The device has been evaluated to meet general RF exposure requirement. The device can be used in portable exposure condition without restriction.. UM600xxx Rev 01, page 69 of 75 User Manual – Elo i-series 4.0...
  • Page 70 The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. UM600xxx Rev 01, page 70 of 75 User Manual – Elo i-series 4.0...

  • Page 71: Radio Equipment Directive

    Elo hereby declares that the radio equipment type, Elo handheld Computer, is in compliance with Directive 2014/53/EU. The full text of the EU Declaration of Conformity is available at the following internet address: www.elotouch.com This device is designed and intended for indoor use only. UM600xxx Rev 01, page 71 of 75 User Manual – Elo i-series 4.0...

  • Page 72: Agency Certifications

    UL, FCC (US) – Class B cUL, IC (Canada) • • CB (International Safety) • CE (Europe) – Class B • VCCI (Japan) • RCM (Australia) • China RoHS UM600xxx Rev 01, page 72 of 75 User Manual – Elo i-series 4.0...

  • Page 73: Waste Electrical & Electronic Equipment Directive (Weee)

    Dispose the battery according to local regulations. Risk of fire and burns if properly handled. Do not open and crush, heat above 60˚ C / 140˚ F or incinerate. If there is a serious swelling of the battery, do not continue using. UM600xxx Rev 01, page 73 of 75 User Manual – Elo i-series 4.0...

  • Page 74: Section 7: Warranty Information

    Section 7: Warranty Information For warranty information, go to http://support.elotouch.com/warranty/...
  • Page 75 Tel +86 (21) 3329 1385 Fax +32 (0)16 70 45 49 elosales.latam@elotouch.com Fax +1 408 597 8001 Fax +86 (21) 3329 1400 elosales@elotouch.com elosales.na@elotouch.com www.elotouch.com.cn User Manual – Elo I-series 4.0 © 2020 Elo Touch Solutions, Inc. All rights reserved.

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