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T T
HE
HE
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The Troubleshooting Process
The Troubleshooting Process 51
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Software Troubleshooting
Software Troubleshooting 52
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Hardware
Hardware Troubleshooti
If you experience operational difficulties with the touchscreen system either
If you experience operational difficulties with the touchscreen system either
during or after installation, the following sections will help you determine the
during or after installation, the following sections will help you determine the
source of the problem.
source of the problem.
ROUBLESHOOTING
ROUBLESHOOTING
The first step in troubleshooting a touchscreen system is to determine whether the
The first step in troubleshooting a touchscreen system is to determine whether the
problem is related to the display, software, or hardware:
problem is related to the display, software, or hardware:
Do not confuse display problems with touchscreen problems—the two are
Do not confuse display problems with touchscreen problems—the two are
• •
unrelated.
unrelated.
Software problems are determined by a basic hardware functionality test. If
Software problems are determined by a basic hardware functionality test. If
• •
the hardware transmits touch coordinates correctly, then the problem is with
the hardware transmits touch coordinates correctly, then the problem is with
the driver or application software.
the driver or application software.
Troubleshooting Guide
Troubleshooting Guide
Display Problems 52
Display Problems
Troubleshooting
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Table of Contents
Troubleshooting
