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Problem
The video image from
the IP camera is abnor-
mal.
The USB device cannot
be recognized.
3.5
Error Code/Error Message
When a system error occurs, the corresponding error code and message appear on
the center of the display.
The following table shows the error code, message, meaning and remedy for each er-
ror.
Error
code
E0000
E0100
E0200
E0202
E0203
E041
Possible cause
The IP camera is not
started correctly.
Failure of the main PC
may occur.
Error message
License Error.
Login failed.
Update File not found.
Please insert USB Memory stor-
ing Update File.
File copy failed.
Update failed.
Sensor Network Error
Remedy
1) Press the power button on the
main PC to turn the system off.
2) After the main PC is turned off,
press the power button again to
turn the system on.
1) Press the power button on the
main PC to turn the system off.
2) Disconnect the LAN cable from
the IP camera to stop the pow-
er supply.
3) Reconnect the LAN cable to
the IP camera.
4) Press the power button again
to turn the system on.
Restart the main PC.
Meaning/Remedy
Failed to authenticate the license. Restart
the system. If the error is not rectified,
contact your dealer.
Login failed because the operator name/
password combination is incorrect. Re-
enter the operator name and password. If
not rectified, confirm that your keyboard is
US English keyboard layout, and turn
"Caps Lock" off.
The system cannot find the update file.
Confirm that the update file is saved to the
root directory of the USB flash memory,
and the file name or extension is correct:
• Virus definition update file name must
be "mpam-fe.exe".
• OS update file extension must be
"msu".
File copy failed. Confirm that the USB
flash memory is connected correctly.
Update failed. Confirm that the update file
is valid. Check whether the update file is
already applied.
Network binding error occurs. " " in the
error code indicates the socket number.
Confirm the connection between the
LAN1 port of the main PC and network
hub that relays sensor data.
3. MAINTENANCE
3-3
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