Unparking A Call From A Shared Room; Simultaneous Ring Personal - Avaya J159 User Manual

• Ensure the Shared Parking room is idle.
Procedure
On the Phone screen, do one of the following:
• Scroll to the Shared Parking line, and press Park.
• Press the corresponding line key.
The call is parked to the shared room. The Shared Parking line displays the Busy icon.

Unparking a call from a shared room

About this task
If you have access to the shared room, you can resume a call parked to that room by the agent
who answered it first.
Before you begin
Ensure the Shared Parking room has a parked call.
Procedure
On the Phone screen, do one of the following:
• Scroll to the Shared Parking line, and press Unpark.
• Press the corresponding line key.
The call is unparked from the shared room, and you can talk to the caller. The Shared Parking line
displays the Idle icon.

Simultaneous Ring Personal

With the Simultaneous Ring Personal (SRP) feature, you can list up to 10 phone numbers or SIP-
URI addresses you want to receive calls to in addition to your primary phone. This feature may be
used when, for example, you are not at your desk phone and you need to answer a call from your
cell phone. Simultaneous ring can be turned off when you are at your desk on a call.
Important:
If your cell phone has the voice mail which is activated before your office voice messaging, the
voice messages will be recorded in your cell phone database.
Note:
If Simultaneous Ring Personal is activated, the corresponding LED on the phone is green. If
the feature is disabled, the LED is red. Contact your system administrator or go to the
BroadSoft web interface yourself to activate the feature. See
more information.
April 2020 Using Avaya J159 IP Phone in an Open SIP environment
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Simultaneous Ring Personal
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