Answering System Troubleshooting Chart
Answering System does not work.
Answering System does not answer calls.
Messages are incomplete.
No sound on the Base Unit speaker during call
monitoring or message playback.
Cannot access remote call-in features from another
touch-tone phone.
EXAI918
Problem
Suggestion
Make sure that the Base Unit is plugged in.
Make sure the Answering System is turned on.
Press the reset button to reset the system after an
AC line spike.
Set the rec time ANN/4/1 switch in either the
4-minute or 1-minute position.
The memory may be full. Delete some or all of
the saved messages.
The incoming messages may be too long.
Remind callers to leave a brief message.
The memory may be full. Delete some or all of
the saved messages.
Adjust the volume control on the Base Unit.
Make sure you're using the correct PIN number.
Use a phone which can transmit tones for up to
two seconds, or use another touch-tone phone to
access the remote call-in features on your
EXAI918.
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