Uniden EXAI378 Owner's Manual
Uniden EXAI378 Owner's Manual

Uniden EXAI378 Owner's Manual

Cordless telephone and answering system

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Table of Contents
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Summary of Contents for Uniden EXAI378

  • Page 2 www.uniden.com...
  • Page 3: Table Of Contents

    Welcome/Features Quick Reference Guide Controls and Functions Getting Started Read this First Checking the Package Contents Setting up the Phone Mounting the Base Unit on a Wall Terminology Setting Menu Options Basics Making and Receiving Calls Adjusting the Handset Ringer and Earpiece Volume Redial Tone Dialing Switch-over...
  • Page 4: Welcome/Features

    Congratulations on your purchase of the Uniden EXAI378 series cordless telephone and Welcome answering system. This phone is designed and engineered to exacting standards for reliability, long life, and outstanding performance. Note: Some illustrations in this manual may differ from the actual unit for explanation purpose.
  • Page 5 The number dialed, is a preset number stored by the user. Be sure to visit our web site: www.uniden.com Uniden is a registered trademark of Uniden America Corporation. ® AutoTalk, AutoStandby, UltraClear Plus, Random Code, AutoSecure, and RocketDial are trademarks of Uniden America Corporation. [ 3 ]...
  • Page 6: Quick Reference Guide

    Step 1 Charging the Battery TO INSTALL THE HANDSET BATTERY CONNECT TO A PHONE LINE When the handset battery pack is fully charged, Remove the cover. after 15-20 hours of charging, plug the telephone cord into the base unit and then into a telephone wall jack.
  • Page 7: Controls And Functions

    Controls and Functions C O N T R O L S A N D F U N C T I O N S 1. Handset antenna 2. Beltclip holes 3. Optional headset jack 4. Handset battery compartment 5. Handset earpiece 6.
  • Page 8 21 22 [ 6 ] C O N T R O L S A N D F U N C T I O N S 21. Telephone line jack 22. DC IN 9V jack 23. Handset retainer clip 24. Set/ringer key 25.
  • Page 9: Getting Started

    Read this First This cordless telephone must be set up before use. Follow these steps: Step 1 (page 8) Unpack the telephone and accessories. Step 2 (page 9) Next, choose the best location to set up the base unit. Step 3 (page 10 to 13) Then, insert the battery pack into the handset.
  • Page 10: Checking The Package Contents

    Checking the Package Contents Make sure you have received the following items in the package. If any of these items are missing or damaged, contact the Uniden Parts Department. • Base unit • Handset • AC adapter • Rechargeable battery •...
  • Page 11: Setting Up The Phone

    Setting up the Phone Do the following steps: A. Choose the best location B. Install the battery pack A. Choose the best location Before choosing a location for your new phone, read the INSTALLATION CONSIDERATIONS included in the PRECAUTIONS AND IMPORTANT SAFETY INSTRUCTIONS.
  • Page 12 Charge the battery pack for at least 15-20 hours before plugging the telephone jack and start using your phone. 1) Press in on the battery cover release and slide the cover • Use only the Uniden down until it comes off. battery (BT-905) supplied with your 2) Connect the battery pack connector observing correct phone.
  • Page 13 Battery use time (per charge) From fully charged (15-20 hours charge time) • Seven hours continuous use. • Fourteen days when the handset is in the standby mode. Low battery alert When the battery pack is very low and needs to be charged, the phone is programmed to eliminate functions in order to save power.
  • Page 14 C. Connect the base unit 1) Connect the AC adapter to the DC IN 9V jack and a standard 120V AC wall outlet. 2) Set the base on a desk or tabletop, and place Place the power cord so the handset on the base unit as shown. (For that it does not create a trip hazard or where wall mounting, see "Mounting the Base Unit on...
  • Page 15: Mounting The Base Unit On A Wall

    5) Connect the telephone line cord to the TEL LINE jack and a telephone outlet once the handset is fully charged. If your telephone outlet isn't modular, contact your telephone company for assistance. Mounting the Base Unit on a Wall Standard wall plate mounting This phone can be mounted on any standard wall plate.
  • Page 16: Terminology

    Direct wall mounting If you don't have a standard wall plate, you can mount your phone directly to the wall. Before doing this, consider the following: • Avoid electrical cables, pipes, or other items behind the mounting location that could cause a hazard when inserting screws into the wall. •...
  • Page 17: Setting Menu Options

    Setting Menu Options There are five setup options available. They are Caller ID options [AutoTalk, CIDCW (Caller ID on Call Waiting), and Area Code], Dial Mode and Language. AutoTalk allows you to answer the phone without pressing the talk/flash button. If the phone rings when AutoTalk is on, simply remove the handset from the base and the phone automatically answers the call.
  • Page 18 To enter your Area Code If you enter a 3-digit area code number in the area code does not appear in Caller ID messages. Do not program this option, if your calling area requires 10-digit dialing. When reviewing Caller ID messages, you will see only the local seven digit number.
  • Page 19 Choosing the dial mode Most phone systems use tone dialing which sends DTMF tones through the phone lines. However, some phone systems still use pulse dialing such as in rural areas. The default setting is tone dialing. Depending on your dialing system, set the mode as follows: 1) When the phone is in the standby mode, press and hold cid/menu.
  • Page 20: Basics

    Making and Receiving Calls To answer a call Refer to page 15 "Setting menu options" to turn on the AutoTalk To make feature if desired. a call To hang up To redial [ 18 ] B A S I C S Handset On Base Pick up the handset (AutoTalk), or pick up the handset and press...
  • Page 21: Adjusting The Handset Ringer And Earpiece Volume

    Adjusting the Handset Ringer and Earpiece Volume Handset ringer tone and volume Press in standby mode to select one of five ringer tones and volume combinations. Earpiece volume Pressing during a call will change the earpiece volume of the handset. This setting will remain in effect after the telephone call has ended.
  • Page 22: Redial

    Redial The redial/p key redials the last number dialed. The redialed number can be up to 32 digits long. Tone Dialing Switch-over Some telephone companies use equipment that requires pulse • The tone feature only applies when dialing (sometimes referred to as rotary dialing). If you need the dial mode is set to enter tone dialing digits, you can switch-over to tone to pulse.
  • Page 23: Selecting A Different Channel

    Selecting a Different Channel If you encounter interference while using your phone, you can manually change the phone´s channel for clear operation. This function works only when the phone is in use. Press delete/ch. “ ” appears on the display, indicating the phone is changing to another channel.
  • Page 24: Memory Dialing

    Storing Phone Numbers and Names Memory Dialing allows you to dial a number using just a few key presses. Your EXAI378 series stores up to 10 names/numbers in the handset. In memory dialing 1)Press and hold mem until “ operation, you must press a key within 30 seconds.
  • Page 25 5) Press select. “ The cursor flashes indicating that the display is ready for the number to be entered. 6) Use the number keys to enter the phone number. The phone number cannot exceed 20 digits. • Use redial/p to enter a pause in the dialing sequence. The display shows a “...
  • Page 26: Steps For Entering Names And Special Characters

    Steps for Entering Names and Special Characters Refer to the letters on the number keys to select the desired characters. With each press of a numeric key, the displayed character appears in the following order: Upper case letters first, lower case letters next, and finally the number corresponding to the key.
  • Page 27 For example, to enter Uniden; 1 )Pick up the handset. Press and hold mem. 2 )Enter a number or press 3 )Press select. 4 )Press 8 twice. 5 )Press 6 five times. 6 )Press 4 six times. 7 )Press 3 four times, then press #/ If the next character uses the same number key, you must press # over.
  • Page 28: Making Calls With Memory Dialing

    Making Calls with Memory Dialing Memory dialing from Standby Mode 1) Press mem. The handset displays your programmed memory locations. • If you press select before talk/flash, 2) Press you can confirm the memory location you would like to dial. name and the number stored in the selected memory location.
  • Page 29: Chain Dialing

    Memory dialing from Talk Mode 1) Press talk/flash. “ ” and the volume setting appears. 2) Press mem. 3) Enter a number (0 - 9) to select the memory location of the desired phone number. The selected phone number is displayed.
  • Page 30: Editing A Stored Name And/Or Phone Number

    Editing a Stored Name and/or Phone Number 1) Press and hold mem until “ 2) Press memory location you would like to edit. 3) Press select. The following screen appears with the memory location number that you have selected in the display. 4) Press The following screen appears.
  • Page 31 8)Press select. You hear a confirmation tone and the following display appears. The memory storage is complete. For example, if you store a name and number into memory location number 1, the display shows “ ”. After about 2 seconds, “...
  • Page 32: Erasing A Stored Name And Phone Number

    Erasing a Stored Name and Phone Number 1) Press and hold mem until “ 2) Press memory location you would like to erase. 3) Press select. The following screen appears with the memory location number that you have selected in the display. 4) Press 5) Press select.
  • Page 33: Rocketdial Rocketdial

    RocketDial You can store your most frequently dialed number in the RocketDial location. The RocketDial allows you to dial a number with one key press. (There is no need to press talk/flash. The phone will automatically dial the number stored.) Storing and Editing the RocketDial 1) When the phone is in the standby mode, press and hold RocketDial.
  • Page 34: Deleting The Rocketdial

    Deleting the RocketDial 1) When the phone is in the standby mode, press and hold RocketDial. Following display appears. 2) Press 3) Press select. Following display appears. 4) Press to move the pointer to “ 5) Press select or delete/ch. You hear a confirmation tone and the following display appears.
  • Page 35: Caller Id Features

    Caller ID You must subscribe to Caller ID service to use this feature. When the telephone rings, the Caller ID feature allows you to view the caller’s name and phone number on the display before you answer the phone. The handset displays the phone number of the incoming call, the name, and time. Additionally, you can dial the displayed number and store the information for memory dialing.
  • Page 36: Viewing The Caller Id Message List

    When an unknown name is received 2) When you pick up the phone, the display changes to “ • In Caller ID is set to on.) operation, if no key is pressed for more than 30 seconds, an Data errors appear as “ error tone sounds and the telephone returns to the...
  • Page 37: Deleting Information From The Caller Id List

    Deleting Information from the Caller ID List The EXAI378 series stores up to 30 messages. If the phone receives the 31st message, the oldest one in the list is automatically deleted. Caller ID data can also be deleted manually. Deleting a Caller ID message 1) Press cid/menu.
  • Page 38: Using The Caller Id List

    Using the Caller ID List Calling a party from the Caller ID list You can place a call from the Caller ID list. The EXAI378 series stores up to 30 messages. 1) Press cid/menu. Select the phone number that you want to dial by pressing •...
  • Page 39 Storing Caller ID messages in Memory dialing Messages shown in the Caller ID list can be stored in memory dialing. Using the incoming call information (i.e., Caller ID list), the phone number of the party on the Caller ID list can be stored in memory. 1)Press cid/menu.
  • Page 40: The Integrated Answering Device

    The Integrated Answering Device The EXAI378 series has a built-in answering system that answers and records incoming calls. You can also use your answering system to record a conversation, leave a voice memo message, or to announce a special outgoing message to callers when you're away from your phone.
  • Page 41: Turning The Answering System On/Off

    Turning the Answering System On/Off 1)To turn the answering system on, press answer on/off. The current greeting message will be played and you will hear a confirmation tone. The message counter displays the status number of messages stored in memory. If the display flashes, then there are new messages waiting for you.
  • Page 42 Setting the Time The clock on the EXAI378 series answering system starts when power is supplied to the base. Follow these steps to set the clock to the correct time. • Normally the idle time for the menu mode is 30 seconds before the system returns to standby.
  • Page 43 T H E I N T E G R A T E D A N S W E R I N G D E V I C E The PIN code is set to "80" when you purchase the EXAI378 series. [ 41 ]...
  • Page 44 Setting the ring time The ring time setting allows you to set the number of rings the caller hears before your answering system plays the outgoing message. You can set the ring time to answer after two, four, or six rings. Setting answering system picks up after two rings if you have new messages, and after four rings if there are none.
  • Page 45 Selecting the message record time You have three record time options. The options "1 minute" or "4 minutes" set the duration for recording the incoming messages. "Announce only" answers the call with the preset greeting or your personal greeting but prevents the caller from leaving a message.
  • Page 46 Setting the Message Alert tone Message Alert feature lets you know you have new messages by sounding a short beeping tone. If you set the Message Alert to On and when a new message is received, the alert tone will sound every 15 seconds. status Turning the Message Alert tone Off by pressing any key.
  • Page 47 Setting Your Outgoing Message (Greeting) When you receive a call, the answering system automatically plays either a preset message or your own greeting. M Preset message The following message is prerecorded: "Hello, no one is available to take your call. Please leave a message after the tone." See "Selecting the message record time", page 43 how to set the announce only feature.
  • Page 48 Setting the base ringer volume You have three ringer options. One allows you to turn the ringer off. The other two are volume levels. When you have set the base ringer to off and the handset is on the base, you will still hear the ringer from the handset.
  • Page 49: Using Your Answering System

    The flashing number represents the number of new messages, not total messages. The EXAI378 series is designed to play your new messages first. After you play all your new messages, you can then play your old messages.
  • Page 50 Repeating a message status To quickly scroll backwards through a message, press and hold repeat/rew. Skipping a message status To quickly scroll forward through a message, press and hold skip/ff. [ 48 ] T H E I N T E G R A T E D A N S W E R I N G D E V I C E 1) Press play/stop to review your messages.
  • Page 51 Deleting a message To maintain maximum record time, delete the old messages. 1) Press play/stop to review your messages. status 2) Press delete anytime during the message to delete. 3) You hear a confirmation tone and the message is deleted. You can also delete all the messages.
  • Page 52 Voice memo • The voice memo function is completely independent of the greeting message. • The voice memo messages are recorded as incoming messages. Recording a conversation • A recorded conversation is treated as a typical message and will be added to the stored messages.
  • Page 53 Remote access away from home You can operate your answering system from a remote location using any touch- tone telephone. Use this function to check for recorded messages, to play or delete messages, even to record a new greeting message. 1) Call your telephone number.
  • Page 54 * For Memo Record and Greeting Message Record function, the first time you enter the corresponding command, it starts the Recording function. If you want to stop the recording, enter the command again. 5) After all of the Help Guidance prompts have played, you hear intermittent beeps indicating that the system is in the command waiting mode.
  • Page 55: Additional Information

    Press down until it clicks. Headset Installation Your phone may be used with an optional headset, the Uniden HS910. To use this feature, insert headset plug into the headset jack. Your phone is ready for hands-free conversations.
  • Page 56: Note On Power Sources

    With normal usage, your battery should last about one year. Please contact your place of purchase or the Uniden Parts Department for a replacement battery. Warning: To avoid the risk of personal injury or property damage from fire or electrical shock, only use the Uniden battery model and Uniden adapter model specifically designated for this product.
  • Page 57: Troubleshooting

    Troubleshooting If your phone is not performing to your expectations, please try these simple steps first. Symptom The status LED won't illuminate when the handset is placed in the base. The audio sounds weak and/or scratchy. Can't make or receive calls. The Caller ID does not display.
  • Page 58 Symptom The handset doesn't ring or receive a page. Severe noise interference. The answering system does not work. The answering system does not answer calls. Messages are incomplete. After a power failure, the outgoing message is deleted. [ 56 ] A D D I T I O N A L I N F O R M A T I O N Suggestion •...
  • Page 59 Symptom No sound on the base unit speaker during call monitoring or message playback. Cannot access remote call-in features from another touch-tone phone. If you still have a problem. Suggestion • Adjust the speaker volume on the base unit. • Make sure you're using the correct PIN code. •...
  • Page 60: General Information

    A replacement Uniden adapter and battery may be purchased at your local Uniden dealer or by contacting the Uniden Parts Department (800) 554-3988. Hours are from 7:00 a.m. to 5:00 p.m. Central Time, Monday through Friday.
  • Page 61: Precautions & Warranty

    • Through the RBRC® program, Uniden makes it easy for you to drop off the used battery at local retailers of replacement nickel- cadmium batteries. You may also contact your local recycling center for information on where to return the used battery.
  • Page 62: Installation Considerations

    WARRANTOR: UNIDEN AMERICA CORPORATION (“Uniden”) ELEMENTS OF WARRANTY: Uniden warrants, for one year, to the original retail owner, this Uniden Product to be free from defects in materials and craftsmanship with only the limitations or exclusions set out below.
  • Page 63: I.c. Notice

    I.C. Notice TERMINAL EQUIPMENT NOTICE: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is confirmed by the registration number. The abbreviation, IC, before the registration number signifies that registration was performed based on a Declaration of Conformity indicating that Industry Canada technical specifications were met.
  • Page 64: Index

    Index AC adapter information ...58 Announce only feature ...43 Answering system Deleting a message ...49 Playing a message ...47 Recording a conversation ...50 Remote access ...51 Repeating a message ...48 Skipping a message ...48 Turning on/off ...39 Base location ...9 Battery pack Information ...58 Installing ...10...
  • Page 65: Remote Operation Card

    Remote Operation Card REMOTE OPERATION CARD Remote access away from home 1. Call your phone number from a touch-tone phone. 2. During the outgoing message, press # and enter your PIN code. The answering system announces the number of messages stored in memory and the help guidance.
  • Page 66 Remote Operation Card C U T Task Repeat a Message Playing Incoming Messages Skipping a Message Deleting a Message Stop Operation Answering System On Memo Record/Stop Greeting Message Record/Stop Answer System Off Help Guidance C U T Task Repeat a Message Playing Incoming Messages Skipping a Message Deleting a Message...
  • Page 67 1-800-297-1023 PLEASE DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE. Our Uniden representatives will be happy to help you with any matters regarding the operation of this unit, available accessories, or any other related matters. Thank you for purchasing a Uniden product.

This manual is also suitable for:

Exai378iExai 378 series

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