Answering System Troubleshooting Chart - Uniden EXA915 User Manual

Answering System Troubleshooting Chart

Problem
Answering System does not work.
Answering System does not answer calls.
Messages are incomplete.
After a power failure, the outgoing message
is deleted.
No sound on the Base Unit speaker during
call monitoring or message playback.
Cannot access remote call-in features from
another touch-tone phone.
EXA915
Suggestion
Make sure that the Base Unit is plugged in.
Make sure the Answering System is
turned on.
Press the RESET button to reset the system after
an AC line spike.
Set the REC TIME/ANN/4/1 switch in either the
4-minute or 1-minute position.
The memory may be full. Delete some or all of
the saved messages.
The incoming messages may be too long.
Remind callers to leave a brief message.
The memory may be full. Delete some or all of
the saved messages.
The answering machine has a flash memory
with no battery backup. Record your personal
outgoing message again. The default messages
should still remain.
Adjust the speaker volume control on the Base
Unit.
Make sure you're using the correct PIN number.
Make sure that the touch-tone phone you're
using can transmit the tone for at least two
seconds. If it cannot, you may have to change
to another phone.
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