Answering System Troubleshooting Chart
Answering System does not work.
Answering System does not answer calls.
Messages are incomplete.
No sound on the Base Unit speaker during call
monitoring or message playback.
Cannot access remote call-in features from
another touch-tone phone.
XCA550/55
Problem
Suggestion
Make sure that the Base Unit is plugged in.
Make sure the Answering System is turned on.
Press the reset button to reset the system after
an AC line spike.
Set the rec time ANN/4/1 switch in either the
4-minute or 1-minute position.
The memory may be full. Delete some or all of
the saved messages.
The incoming messages may be too long.
Remind callers to leave a brief message.
The memory may be full. Delete some or all of
the saved messages.
Adjust the volume control on the Base Unit.
Make sure you're using the correct PIN number.
Make sure that the touch-tone phone you're
using can transmit the tone for at least two
seconds. If it cannot, you may have to change
to another phone.
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