Ultratec CAPTEL 200 Using Manual page 28

Calling a TTY User Via Traditional Relay
You can call TTY users with the CapTel by placing the call through relay.
There are two ways to do this:
Dialing the Relay Voice Number
CapTel calls placed through your state's toll-free relay number are handled
like any other captioned call. Simply:
1. Make sure the red light above the
CapTel handset and dial the toll-free relay number for your state's relay
service, which is listed in the front of your local telephone book.
2. Watch for the relay CA to answer on the display.
3. When the relay CA answers, tell him/her the phone number of the
TTY user you wish to call. The relay CA will place the call for you.
4. Everything the relay CA says will be captioned for you to read on the
CapTel display, including everything the TTY user types.
5. Speak after given the go ahead (GA). The relay CA will transcribe
everything you say into text for the TTY user
to read.
Dialing 711
CapTel calls placed through traditional relay by dialing 711 are handled as
VCO* calls. When you dial 711, your call does not go through the CapTel
Captioning Service. You will not receive captions in the same way as with
typical CapTel calls, and you will not be able to hear the other party over
the CapTel handset.
With VCO, you talk via the CapTel handset. The other party types their
responses, which appear on the CapTel display. During a VCO call, only
one person can speak at a time. You must take turns with the person you
are calling.
* VCO stands for "Voice Carry Over", a service common in traditional
relay in which callers speak for themselves and read typed responses.
26 ADVANCED CALLING
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button is on. Then, lift the
CAPTION