Ultratec CapTel 880i Setup Manual
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Ultratec CapTel 880i Setup Manual

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Setup Guide
CapTel
880i
®
305-018602 10/15

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Summary of Contents for Ultratec CapTel 880i

  • Page 1 Setup Guide CapTel 880i ® 305-018602 10/15...
  • Page 2 CapTel 880i ® Your new CapTel 880i is like any other telephone in many ways: it connects to a telephone line, you talk and listen to your callers, and you place/answer calls the same way you use any other telephone.
  • Page 3 If someone else installed your home computer or your Internet connection, you may want to consult with that person as you set up the CapTel 880i. You can also try the Troubleshooting suggestions at the end of this guide to help with any problems.

  • Page 4: Table Of Contents

    • CapTel Setup • Power Adapter – Guide and CapTel to plug into a How-to Guide wall outlet Important! Use only the power adapter that came in the box with your CapTel 880i • TABLE OF CONTENTS Installation Help: 888-269-7477...

  • Page 5: Step 1 Requirements

    Standard Electrical Power The CapTel 880i plugs into a standard electrical wall outlet. You must use the power adapter that came with the CapTel 880i. Using any other adapter may damage the CapTel and will void the warranty. Installation Help: 888-269-7477 REQUIREMENTS •...

  • Page 6: Step 2 Choosing A Location

    Choosing a STEP 2 Location If possible, make sure that the outlets for your telephone service and your electrical power are located close to your Internet service outlet (for wired installations) or within range of your wireless router (for WiFi installations). For settings where the outlets are not located close to one another, see page 10 for more installation tips.

  • Page 7: Step 3 Connect The Telephone Line

    Plug one end of the telephone cord into the telephone jack labeled “Line 1” Located on the back (top) edge of the CapTel 880i. Be sure to use the telephone cord that came with your new CapTel 880i phone. Plug the other end of the telephone cord into a...

  • Page 8: Step 4 Connect To A Power Outlet

    Plug the power adapter cord into the power socket labeled “Power” Located on the back (top) edge of the CapTel 880i. Be sure to use the power adapter that came with your new CapTel 880i. Plug the power adapter into a wall outlet or power strip The CapTel display screen will light up to let you know power is connected.

  • Page 9: Step 5 Select A Language

    Select a STEP 5 Language You can set the CapTel 880i for either English or Spanish language. The CapTel menu options and conversation captions will appear in whichever language you select. 1. When the CapTel screen lights Please Select Language...

  • Page 10: Step 6 Connect To Your Internet Service

    For Wired Installations 1. Plug one end of the Ethernet cable into the jack labeled “Ethernet”, located on the back (top) edge of the CapTel 880i. Be sure to use the Ethernet cable that came with your new CapTel 880i phone.
  • Page 11 Example 1: All of the connection outlets (telephone, Internet, and power) are available in the same room that you are planning to use the CapTel 880i. Example 2: If there is not an available Ethernet jack in your DSL or Cable Modem, you will need a router or switch that lets you connect more than one device to the Internet.
  • Page 12 Case 2: Outlets Located in Separate Rooms If your Internet connection is located in a different room from where you plan to use your CapTel phone, choose one of the following examples that best matches your setting. Example 1: Use a wireless “WiFi” router (See page 14 for set up instructions). •...
  • Page 13 Example 2: Use Powerline Network Adapters Outlet should not have other devices plugged in. * Powerline Network Adapters (sold separately) are available from a computer electronics store or online from WCI (www.weitbrecht.com) at an additional cost. IMPORTANT: The Powerline Network Adapters cannot be plugged into a power strip, surge protector, extension cord or GFI-type outlet.
  • Page 14 Example 3: Install an Ethernet Wall Jack Some newly-constructed homes are wired for Internet connectivity by having Ethernet cable jacks built right into a wall outlet (similar to how an electrical outlet or a telephone outlet would work). For approximately the same cost as buying Powerline Network Adapters, your telephone company or Internet Service Provider can install Ethernet jacks/wiring in your home or office directly in the room that you plan to use your new CapTel telephone.
  • Page 15 Example 4: Extra Long Ethernet Cable You can use an extra long Ethernet cable (longer than the standard Ethernet cable that came with your CapTel telephone) to bridge the distance between your phone location and your Ethernet jack. Extra long Ethernet cables (sold separately) are available from a computer electronics store or online from WCI (www.weitbrecht.com) at an additional cost.
  • Page 16 For Wireless/WiFi Installations If you have a wireless (“WiFi”) network in your home or office, your CapTel phone can connect to the Internet using the WiFi network. You do not need to plug in an Ethernet cable. To set up your CapTel for WiFi use, you will need to know the name of your wireless network (also called the SSID) as well as any passwords that may be necessary to access the network.
  • Page 17 NOTE: If someone helped install the wireless network in your home or office, it may be helpful to consult with them as you set up your CapTel phone. 1. The display asks, Press SETUP - CONNECT TO INTERNET YES for WiFi Setup. Please plug in Ethernet Cable.
  • Page 18 4. If required, CapTel asks for the password to access your WiFi network. NOTE: Where to find your WiFi password? This is the same password you need to access the WiFi network from any computer or mobile device. The password (sometimes called a “pass phrase” or “network key”) is assigned by your Internet Service Provider or by whomever set up your wireless network.
  • Page 19 Entering a Network Manually If you do not see your network name in the list of available WiFi networks, you can manually enter the name of the network you want to use. 1. Use the DOWN arrows to SSID Security Signal highlight Enter Network 2WIRE269...
  • Page 20 4. If required, CapTel asks for the password SETUP - WiFi to access your WiFi network. Use the Please Enter WPA Password: dialing pad to enter the letters or 7547534933_ numbers of your password. Look for the letters listed on the number keys to know which number key to press.

  • Page 21: Step 7 Setting The Time And Date

    Setting the STEP 7 Time and Date To Set the Time and Date 1. CapTel shows you the current SET THE TIME AND DATE time and date setting. Use the 12:13 AM UP/DOWN buttons to move the 01/01/2015 Use 2 for AM blue highlight over the number Use 7 for PM that you want to change.

  • Page 22: Step 8 Registering Your Captel Phone

    STEP 8 CapTel Phone The first time that you set up your CapTel 880i, you will be asked to register your phone and agree to the Terms & Conditions for using CapTel. Registration is required by the FCC before the Captions feature can be activated. Once you complete this step, you will not need to register again, even if you move your phone to a new location.
  • Page 23 3. Follow the directions on the *********************** Registration Terms **********4 of 5******* I understand that the cost of captioning each display screen to review each internet protocol captioned telephone call is of the Terms & Conditions. funded through a federal program. Press the YES button to accept each statement.

  • Page 24: Step 9 Record Personal Greeting Message

    (Optional) Before you begin making/receiving calls, you may want to record a personal greeting message for the CapTel 880i Answering Machine. If you do not want to record a personal greeting, the Answering Machine will use a pre-recorded greeting that says, “Hello. No one is available to take your call. Please leave a message after the tone.”...
  • Page 25 CapTel will send out your personal greeting whenever the Answering Machine picks up an incoming call. NOTE: For more information about the Answering Machine, please see the CapTel 880i How-to Guide. Installation Help: 888-269-7477 RECORD A GREETING MESSAGE •...

  • Page 26: Troubleshooting

    Confirm that the power adapter is plugged completely into the socket on the back (top) edge of the CapTel 880i phone and into a working wall outlet or power strip/surge protector. If plugged into a power strip, confirm that the power strip is turned “on”.
  • Page 27 The CapTel 880i still requires telephone service to work. Connecting your CapTel 880i to the Internet via the Ethernet jack or via WiFi does not give you Internet phone service. Whatever type of telephone service you use is still needed to make and answer calls.
  • Page 28 Internet? If so, you may need to connect a router to your DSL or cable modem, and then connect the CapTel 880i to the router. If you’ve plugged the CapTel 880i into a router, does your router support DHCP? Check the specifications in the instruction manual that came with your router.
  • Page 29 This may take up to five minutes to fully reset. Next, turn on the router, making sure it is fully reset. Then plug in the CapTel 880i AC adapter, all in that order. Wait for the logo screen to appear.
  • Page 30 If your network SSID is not included in the list of networks available, try moving your CapTel 880i to an area closer to your wireless router. As you try new locations, use the UP/DOWN arrow to highlight “Refresh Network List” and press the YES key to select.
  • Page 31 Press the DOWN arrow until Change Network Connection is highlighted. Press the YES button to accept. CapTel asks if you are sure you want to leave this Network? Press YES to confirm. C apTel will scan for available WiFi networks, and display a list of networks within range.
  • Page 32 CapTel shows information CURRENT NETWORK INFORMATION SSID: 2WIRE269 about the current WiFi setup. Security: WPA-PERSONAL Check the signal strength Channel: 8 Power: -48dBm diagram next to the “Power” setting. This indicates how strong the signal strength is Press NO to exit between the CapTel and your wireless router.
  • Page 33 N O T E S Installation Help: 888-269-7477 NOTES •...
  • Page 34 N O T E S • NOTES Installation Help: 888-269-7477...
  • Page 35 Ultratec, Inc. 450 Science Drive Madison, WI 53711 (888) 269-7477 V/TTY (866) 670-9134 (Spanish CapTel Customer Service) Email: CapTel@CapTel.com Fax: (608) 204-6167 Web: www.CapTel.com ©2012, 2015 Ultratec, Inc. All rights reserved. Ultratec and CapTel are registered trademarks of Ultratec, Inc.
  • Page 36 CapTel 880i Installation Help Line: 888-269-7477...

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