Advanced Calling; Retrieving Your Voicemail Messages - Ultratec CAPTEL 200 Using Manual

ADVANCED CALLING

Using Automated (Touchtone) Systems
With CapTel, you can easily receive and/or leave messages on answering
machines or voice mail systems with automated menus.
You can press the CapTel number buttons at any time during a call to
make selections. This makes navigating automated systems easy.
You may press a button as soon as you are ready to make a selection. You
do not need to wait for the captions prior to pressing your selection. The
captioning service continuously transcribes what is heard regardless of
what you are saying or which buttons you press.
Some automated systems have very short response times which may
disconnect you. If this happens, simply hang up and try the call again.
Leaving Messages on Answering Machines
You may begin leaving your message as soon as you see BEEP on the
display screen or hear the recorded greeting end.
If you receive no further information, you may assume your message was
recorded. If the answering machine is capable of confirming that a
message was left, you will see the confirmation message on the CapTel
display.
Retrieving Your Voice Mail Messages
Simply call into your voice mail/answering machine system as a remote
caller, and follow your voice mail/answering machine prompts to retrieve
your messages.
You can press the number buttons at any time, you do not have to wait for
the captions before pressing your selection.
To receive captions of voice messages left on an answering machine
located next to your CapTel, please see Captioning External Answer
Machine Messages on page 21.
24 ADVANCED CALLING
■