Iad Cannot Register With The Ucems After Startup - Huawei eSpace IAD Troubleshooting Manual

eSpace IAD
Troubleshooting

2.3.7 IAD Cannot Register with the UCEMS After Startup

Symptom
Network:
UCEMS Client-UCEMS Server-IAD
The IAD online indicator on the UCEMS is gray. The IAD cannot be registered with the
UCEMS.
Cause
The possible causes are as follows:
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Solution
Step 1 Check whether the network quality is good.
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Step 2 Run the display physical-serial-num command to verify that the physical serial number is
the same as that set on the UCEMS. To obtain the physical serial number set on the UCEMS,
contact the network administrator. If the configuration is inconsistent with that on the
UCEMS, run the physical-serial-numstring command in the global configuration mode to
synchronize the physical serial number.
Step 3 Run the display nms command to verify that the communication parameter values set on the
IAD are the same as those set on the UCEMS. If the values are different, run the nms
command to set the communication parameters.
Step 4 If nms access value is Disable, run the nms access on command to allow the IAD to access
the UCEMS. Run the nms handshake switch on command to enable the handshake function
to ensure that the IAD information on the UCEMS is latest.
Step 5 Check whether the fault is rectified.
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Step 6 Contact Huawei technical support.
----End
Issue 02 (2012-02-29)
Network exceptions occur.
The physical serial number of the IAD is inconsistent with that set on the UCEMS.
The IAD is disconnected from the UCEMS or the handshake function is disabled.
The IAD uses an IP address for registration but the IP address setting is incorrect.
The IAD uses a domain name for registration but the domain name fails to be parsed.
If no, rectify the network fault.
If yes, go to Step 2.
If yes, the procedure ends.
If yes, go to Step 6.
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2 Analy zing and Rectify ing Faults
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