Port On The Iad208E(M) Is Locked - Huawei eSpace IAD Troubleshooting Manual

eSpace IAD
Troubleshooting
Solution
Step 1 Run the display protocol command on the IAD or choose Advanced Configuration >
Protocol Mode to view the protocol mode. Check whether the protocol mode is correct.
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Step 2 Check whether the softswitch can be pinged on the IAD.
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Step 3 If the protocol mode is MGCP, run the display mgcp attribute command on the IAD or
choose MGCP Service Configuration > MG to check whether the MG domain name
configuration is the same as that on the softswitch.
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Step 4 Check whether the softswitch configuration is correct. For details, see the related softswitch
document.
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Step 5 Verify that the phone number is not used by another phone.
Step 6 Run the trace command to trace signaling and locate the cause.
Step 7 Check whether the fault is rectified.
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Step 8 Contact Huawei technical support.
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2.3.20 Port on the IAD208E(M) Is Locked

Symptom
A port on the IAD is locked.
Cause
The possible causes are as follows:
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Issue 02 (2012-02-29)
If no, run the protocol-mode command or choose Advanced Configuration > Protocol
Mode to change the protocol mode.
If yes, go to Step 2.
If no, verify the network connection.
If yes, go to Step 3.
If no, run the mgcp mg-domain-name command on the IAD or choose MGCP Service
Configuration > MG to change the domain name.
If yes, go to Step 4.
If yes, go to Step 5.
If no, modify the softswitch configuration.
If yes, the procedure ends.
If no, go to Step 5.
The power supply is incorrect.
The phone connected to the port is not hung up after a conversation ends for a long
period of time.
The splitter is not running properly.
Short-circuit occurs on the user line.
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2 Analy zing and Rectify ing Faults
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