Two Cascaded Iad132E(T)S Cannot Ping Each Other - Huawei eSpace IAD Troubleshooting Manual

eSpace IAD
Troubleshooting
Step 2 Check whether the URL mode on the IMS and the IAD is the same.
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Step 3 Run the sip soft-parameter sip-user-phone off command on the IAD to delete the record
where the user name is set to the phone number.
Step 4 Check whether the fault is rectified.
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Step 5 Contact Huawei technical support engineers.
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2.3.17 Two Cascaded IAD132E(T)s Cannot Ping Each Other

Symptom
Two cascaded IAD132E(T)s cannot ping each other.
Cause
The possible causes are as follows:
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Solution
Step 1 Run the cable-check enable command on the upstream IAD.
Step 2 Check whether network port indicators are normal.
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Step 3 Verify that the IP addresses are in the same network segment.
Step 4 Check whether the fault is rectified.
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Step 5 Contact Huawei technical support.
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Issue 02 (2012-02-29)
If no, run the sip soft-parameter support-telurl command on the IAD to adjust the
URL mode.
If yes, go to Step 3.
If yes, the procedure ends.
If yes, go to Step 5.
The two IADs are connected through a direct-connect cable, but the cable-check function
is not enabled.
The network is disconnected or the power supply is faulty.
IP addresses are not in the same network segment.
The two IADs can be cascaded through a crossover cable. If a direct-connect cable is used, you must
enable the cable-check function on the upstream IAD.
If no, check the network cable and power supply.
If yes, go to Step 3.
If yes, the procedure ends.
If no, go to Step 5.
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