Checking The Network Status Automatically - Huawei eSpace IAD Troubleshooting Manual

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eSpace IAD
Troubleshooting
Figure 3-1 Call failure records
You can click Download to download call failure records, or enter a user number to view the
call failure records of a specified user.
CLI Mode
Run the display sip calloutrecords command to view the call failure records. For example:
TERMINAL(config)#display sip calloutrecords pstnport 4
portnum
onhookSide hookReasonType
-----------------------------------------------------------------------------------
-----------------------------------------------
4
the request is timeout from client
-----------------------------------------------------------------------------------
-----------------------------------------------
TERMINAL(config)#display sip calloutrecords slot 1 pstnport 2

3.4 Checking the Network Status Automatically

By using this function, you can check the connection between an IAD and a specified device.
If enable the function, the IAD generates the alarm information when the network connection
is interrupted or restored. You can locate the faults according to the alarm information.
Application Instance
Network Requirements
The IAD is connected to the SIP server through LAN. The IP address of SIP server is
192.163.1.8. Problem description: The registered SIP users become unregistered.
The troubleshooting method is as follows:
Issue 02 (2012-02-29)
When the IAD is connected to the SoftSwitch, the user number is the same as DN on the SoftSwitch.
callernum
81011
81009
Web Mode
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Copyright © Huawei Technologies Co., Ltd.
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3 Co mmon Troubleshooting Methods
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