eSpace IAD
Troubleshooting
3.5 Using the PING Command
By running this command, you can check the status of the network connection.
The example for running theping command is as follows:
The IAD maintenance network port is connected with the maintenance terminal 1 and 2
through LAN. The IP addresses of the three equipment are shown in
networking status is shown in
Table 3-1 Example for Using the PING Command
Device
IAD
Maintenance terminal 1
Maintenance terminal 2
Figure 3-7 Networking of the Example for Using the PING Command
Problem description: When a user uses maintenance terminal 1 to log in to the IAD through
Telnet, sometimes the connection fails. However, the connection between maintenance
terminal 2 and the IAD through Telnet is normal.
The troubleshooting method is as follows:
1.
2.
Issue 02 (2012-02-29)
Use terminal 2 to log in to the IAD through serial port or Telnet.
Run the ping command to check the connection between the IAD and maintenance
terminal 1. The operation is as follows:
TERMINAL>ping 172.21.50.51
PING 172.21.50.51: 56 data bytes, press CTRL_C to break
Request time out
Request time out
Request time out
Request time out
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Figure
3-7.
IP Address
172.21.100.16
172.21.50.51
172.21.50.84
3 Co mmon Troubleshooting Methods
Table 3-1
and the
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