Fujitsu ETERNUS AF250 S2 Basic Operation Manual page 76

7. Troubleshooting
Check List
■
When the READY LED Is Not On
If more than 10 minutes (or more than 11 minutes for a configuration in which the Deduplication/Compression
function is enabled) have passed since the power of the ETERNUS AF was turned on and the READY LED is still
not on, contact your maintenance engineer.
■
When the FAULT LED Is On
Check the general status and the system messages in ETERNUS Web GUI. Perform the necessary actions to cor-
rect the problem. If the problem cannot be resolved, leave the ETERNUS AF alone and contact your maintenance
engineer.
For details about how to check the general status via ETERNUS CLI, refer to
CLI" (page 42).
•
When the general status of ETERNUS Web GUI is
Check whether one side of the mini SAS HD cable between enclosures is disconnected. If so, install the con-
-
nector in the DI port.
Check if the mini SAS HD cable between enclosures is connected. If the mini SAS HD cable between enclo-
-
sures is not connected, use the following procedure to connect the mini SAS HD cable between enclosures.
Check that the l (IN) and n (OUT) side of the mini SAS HD cable between enclosures is connected correctly.
-
If the mini SAS HD cable between enclosures is connected incorrectly, use the procedure that is shown below
to reconnect it.
•
When the general status of ETERNUS Web GUI is
Check that the l (IN) and n (OUT) side of the mini SAS HD cable between enclosures is connected correctly. If
the mini SAS HD cable between enclosures is not connected correctly, use the procedure that is shown below
to reconnect the mini SAS HD cable between enclosures.
When a mini SAS HD cable between enclosures is not connected
1
Press the controller enclosure's Power switch for four seconds or more to turn off the ETERNUS AF.
Drive enclosures with no mini SAS HD cable between enclosures connected will remain on.
2
Connect the mini SAS HD cable between enclosures while the drive enclosure is on.
3
Press the controller enclosure's Power switch to turn on the ETERNUS AF.
When the l (IN) and n (OUT) side of the mini SAS HD cable between enclosures is incorrectly connected
1
Press the controller enclosure's Power switch for four seconds or more to turn off the ETERNUS AF, and turn
off the AC power.
2
Reconnect the mini SAS HD cable between enclosures.
FUJITSU Storage ETERNUS AF250 S2, ETERNUS AF250 All-Flash Arrays Operation Guide (Basic)
Copyright 2019 FUJITSU LIMITED
76
"Displaying Status via ETERNUS
P3AG-1842-06ENZ0