Downgrading From This Release - Avaya Scopia XT Series Release Notes

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 If the GLAN interface is not reachable any more, put the .exe upgrade package into a formatted
USB key and insert it into the upper USB socket.

Downgrading from this Release

Downgrading to earlier releases could be unsupported by some Avaya XT Series products or in
particular conditions.
In particular:
In 9.0 standard mode, you need to disable "Verify signature" to downgrade from this release to
an 8.3.X or older release. Browse to:
[GUI] CONFIGURE >ADVANCED>UTILITIES>REMOTE ACCESS>DOWNLOAD
[WEB] ADMINISTRATOR SETTINGS>UTILITIES>REMOTE ACCESS>DOWNLOAD
 Verify Signature: No.
In 9.0 recovery mode, you cannot downgrade to 8.3.x or use an unsigned package. The Verify
Signature option does not apply to recovery mode. It is not possible to force an XT version 9.0 or
higher to accept an unsigned package when in recovery mode. See Known Issues, "Software
Upgrade & Downgrade" section and the table above.
Release Notes for Avaya Scopia® XT Series
Important
 Since version 9.0 is a Major Release for Avaya XT Series, a new license might be
required for this upgrade if the endpoint is not under Maintenance Contract.
 The codec can in any case work in preview mode without a license for 30 days
(Power ON time – countdown is suspended when the system is OFF).
 Before upgrading it's always suggested to back-up the previous system configuration
from Diagnostics > Utilities > Configuration > Export.
 To upgrade the XT to a version 8.3.2 or higher using the USB key, a version 8.3.2
must be already installed on the XT. You cannot upgrade directly from 8.3.0.x to
8.3.2.x using the USB Key.
 To upgrade from an USB key, the version file must be named XT5000 Vx_y_z.exe or
XT7000_Vx_y_z.exe. An optional _U suffix can also be present if the package is
unsigned. Do not change version file name, otherwise the package will not be
recognized.
 For any issue appearing when using this software package please contact Avaya
Customer Support opening a Service Request at http://support.avaya.com and
providing
o
the system CS Package (Web > Diagnostics> Utilities >Customer Support
Package: press Create and download the newly created package to your
computer)
o
the NetLog capture (if the problem can be easily reproduced vs. any
external third party IP device)
o
the detailed description of the issue occurred (see also
https://support.avaya.com/ext/index?page=content&id=FAQ105903)
Important
 If your Codec Unit was configured to use 97, 98 or 99 as remote control code, you will
no longer be able to set these codes after upgrading to this version. Please configure
your Codec Unit and Remote Control to use a different code in the range [1...96].
(See Remote Control Shortcuts).
XTE240 cannot be downgraded to versions earlier than 3.1.1.
Avaya Branded XT Endpoint s cannot be downgraded to versions earlier than 8.3.0.61.
XT4300 cannot be downgraded to versions 8.3.0 or earlier.
XT7000 cannot be downgraded to versions earlier than 8.3.2.2xx
Software Upgrade & Downgrade | 31

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