Card Read Error - Ingenico iCT250 Manual

Error
CARD REMOVED PRESS
CANCEL
CANNOT SETTLE
WITH UNADJ TIPS
CARD NOT ALLOWED

CARD READ ERROR

CHECK LINE AND
PRESS ENTER
CLERK ID
NOT ADDED
DECLINED
REMOVE CARD
DEVICE NOT
RECOGNIZED
DOES NOT MATCH
PRESS ENTER
DUPLICATE ADMIN
NAME
PRESS ENTER
DUPLICATE CLERK
ID
DUPLICATE
INVOICE
DUPLICATE
TRANSACTION
ACCEPT CANCEL
EMV KEY UPDATE
COMM ERROR
PRESS OK
ERR INVALID
PASSWORD
ERROR BATCH #
FAILURE ON ALL
COMM MODES
FEATURE DISABLED
INCORRECT PIN
INSERT CARD IN CHIP
READER
INSERT CARD INTO
PINPAD READER
INVALID CARD
XXXX
5-2
Explanation
The chip card was removed during the
transaction. The transaction is cancelled. If
the an approval was received from the host,
the transaction will be automatically
reversed.
Attempted to settle with unadjusted tips in
the batch.
The terminal is not configured for the card
type
Card swipe did not read correctly.
No dial tone when terminal attempted to
dial out.
A new clerk was being added during a
transaction however the user did not
confirm the id.
The Host or card declined the transaction.
A peripheral was attached that the terminal
or application does not recognize.
When changing a password, the 2
or confirmation entry of the password does
not match the initial password entered.
The Admin username entered already
exists on the terminal.
The clerk/server ID being added already
exists on the terminal.
The invoice number entered already exists
in the batch.
A transaction with the same card number
and same amount already exists in the
batch.
A comm error occurred while performing an
EMV chip card key update.
An invalid password was entered.
User attempted to access a batch in history
that does not exist.
Primary and backup communications have
failed.
User attempted to access a disabled
feature.
The chip card determined the PIN entered
is incorrect. If the PIN try counter is 1 the
message PIN LAST CHANCE is displayed
A chip capable card was swiped on the
terminal.
A chip capable card was swiped on the PIN
pad.
The incorrect last 4 digits of the card were
entered.
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Restart the transaction.
Update the unadjusted tip transactions or
disable the unadjusted tip parameter.
Retry with a different card.
Retry the card swipe. If problem persists key
the card.
Check the analog telephone line.
Add a new clerk/server ID or reattempt with an
existing ID.
Remove card. Try a different card.
Use only a supported peripheral device.
nd
entry Retry with the correct password.
Enter a new admin username.
Use a new clerk/server ID or delete the
conflicting ID before adding.
Use an invoice number not previously used.
Press the far left hot key [F1] to accept the
transaction or the far right hot key [F4] to cancel
the transaction.
Check the connection and retry.
Enter the correct password.
Enter a valid batch number from one of the last
30 batches.
Check connections and retry.
Add the feature via a download where
applicable.
Enter the correct PIN.
Insert the card into the card reader.
Insert the card into the card reader.
Retry the entry, or try a new card.
Action
Error Messages