Application Error Messages - Ingenico iCT250 Manual

Future proof terminal merchant manual for cptu02 application
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Error Messages

Application Error Messages

Error
APPLICATION BLOCKED
REMOVE CARD
APPLICATION NOT
SUPPORTED
APPLICATION NOT
SUPPORTED
PLEASE RE-SELECT
APPLICATION
NOT SUPPORTED
SWIPE ALLOWED
REMOVE CARD
APPLICATION
NOT SUPPORTED
SWIPE NOT ALLOWED
REMOVE CARD
BATCH EMPTY
BATCH FULL
SETTLE BATCH
BATCH LIMIT
REACHED
SETTLE BATCH
BATCH NEAR MAX
SETTLE BATCH
CANCELLED
REMOVE CARD
CAN'T READ CHIP
REMOVE CARD
CAN'T READ CHIP
SWIPE ALLOWED
REMOVE CARD
CAN'T READ CHIP
SWIPE NOT ALLOWED
REMOVE CARD
CARD BLOCKED
REMOVED CARD
CARD NOT SUPPORTED
SWIPE ALLOWED
REMOVE CARD
January 2013
CONFIDENTIAL – Chase Paymentech Solutions, LLC - CONFIDENTIAL
Explanation
All the applications on a chip card are
blocked. Fallback to swipe is not permitted.
The transaction amount exceeds the limit
for the card type.
The chip card supports multiple
applications. The first application the
cardholder selected was not processed.
The chip card entered is not supported by
the terminal. Fallback to swipe is
supported.
The chip card entered is not supported by
the terminal. Fallback to swipe is not
supported.
No transactions are stored in the batch.
The batch transaction amount limit has
been reached. No more transactions can
be processed.
The batch limit has been reached. No more
transactions can be processed.
The batch is within 5% of the maximum
allowed transactions or transaction total.
A chip card transaction has been cancelled.
The terminal has received an approval from
the host but the terminal cannot
communicate the transaction to the chip
card.
The chip card entered is not readable.
Fallback to swipe is supported.
The chip card entered is not readable.
Fallback to swipe is not supported.
The chip card is blocked. This could result
from too many PIN tries.
The chip card type inserted is not enabled
on the terminal. Fallback to swipe is
supported.
Ingenico Telium CPTU02 User Manual
Action
Remove Card. Try a different card.
Swipe or key the card.
Cardholder should select a different card
application or try another card.
Swipe or key the card.
Remove card. Try a different card.
Retry the action when transactions are in the
batch.
Settle the batch.
Settle the batch.
Settle the batch.
Remove card.
Remove card.
Swipe or key the card.
Remove card. Try a different card.
Remove card. Try a different card.
Swipe or key the card.
9-1

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