Tech Source GXTRA Series Hardware Installation page 5

WARRANTY
SBus boards are warranted for ONE OR TWO YEARS
from date of shipment (see detailed price list for specific
board warranty). During the warranty period, Tech-Source
will, at its option, repair or replace a defective system
component at its expense. Freight charges associated with
the repair or replacement of said components under
warranty are to be shared by Tech-Source Inc. and
customer. US customer bears freight charges of product
being returned to Tech-Source Inc., and Tech-Source Inc.
shall bear freight charges for product being shipped to
customer. International customer bears freight charges of
product being returned to Tech-Source Inc., and Tech-
Source Inc. shall bear freight charges up to $16.00 USD
per product being shipped to customer ($16.00 USD is
equivalent to shipping charges within the United States).
Customer bears remaining freight charges over $16.00
USD per product being shipped back to customer.
Repairs and/or maintenance performed by Tech-Source
Inc., outside the policies and provisions of a Tech-Source
Inc. Warranty or Maintenance Contract will be charged at
an hourly rate, plus materials, with a minimum charge of
$300.00.
Installation of any Tech-Source Inc. hardware or software
product is the sole responsibility of the customer.
Customer will have unlimited access to Tech-Source Inc.
support personnel (via telephone/fax/modem) for two (2)
years from date of shipment.
Tech-Source Inc. offers a continuing hardware/software
support program that provides telephone consultation,
software upgrades, and any required hardware repair after
the expiration of the warranty period. This is a billable
annual Maintenance contract. Contact Tech-Source Inc.
for the available maintenance plans.
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