Ricoh SP 330DN Field Service Manual page 197

Machine code: m0c3, m0c4, c0c5, m0c6, m0c7
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Message
Scan (USB)
Disconnected
Server Connection Failed
Server Response Error
SCXXX
Service call - X
Set Correct Paper
Set Original to ADF
Cannot use exposure
glass with set. in [Scan
Size].
Sort Copy was Cancelled
TX Communicarion Error
Causes
The USB cable was
disconnected while scanning
from a computer.
A scanned file could not be
sent because the destination
could not be reached.
An error occurred in
communication with the server
before beginning transmission.
A fatal hardware error has
occurred, and the machine
cannot function.
The tray selected in [Select
Paper Tray] under [Fax
Features] does not contain A4,
Letter, or Legal size paper.
Scanning could not be
performed because the
originals were not placed in
the ADF, even though the
machine is set to scan
originals larger than A4/Letter
size.
The machine's memory
reached capacity while
originals were being scanned
from the ADF to perform sort
copying.
A transmission error occurred,
and the fax could not be
transmitted correctly.
6.Troubleshooting
Solutions
Reconnect the USB cable properly, and
then try the operation again.
Confirm that the destination is
registered correctly, and then try the
operation again.
Confirm that the destination is
registered correctly, and then try the
operation again.
If the problem could not be solved,
contact the network administrator.
Refer to
"Service
Call".
While the message is displayed, press
[Set Size]. A menu for changing the
paper size in the current tray appears.
Load A4/Letter/ Legal size paper in the
tray, and then select the corresponding
paper size.
Note that the paper size setting for the
tray under system settings will be
changed.
Use the ADF, even when scanning
A4/Letter or smaller size originals.
If you need to use the exposure
glass, set A4/Letter or smaller size
in [Scan Size] under [Scan
Settings], and then try again.
Press [Exit] to print the originals that
were successfully scanned into
memory. Then, copy again the originals
left in the ADF.
If the [Auto Redial] setting is enabled,
the machine will redial the number and
try again. If all attempts fail, or if the
185

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Troubleshooting

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This manual is also suitable for:

Sp 330snSp 330sfnSp 3710dnSp3710sf

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