Ricoh SP 330DN Field Service Manual page 177

Machine code: m0c3, m0c4, c0c5, m0c6, m0c7
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Messages
machine has been broken.
***Please check the machine's
control panel to see if updating
the firmware has already
completed. If the firmware
update has completed then
restart the machine.***
The downloaded file is
damaged.
Using the copy, fax, print, and
scan functions while updating
the firmware may damage the
file.
The machine is busy.
The machine is not ready.
Causes
longer able to acquire update
progress from the machine
because the connection between
the machine and computer has
been terminated.
The [Firmware Update (USB)] or
[Firmware Update (LAN)] button
was clicked while the machine
was faxing, printing, scanning, or
copying.
The firmware file is damaged.
The machine is being operated
through the control panel.
There is an unsent fax in the
machine's memory.
There is a received fax
waiting to be printed.
The [Firmware Update (USB)] or
[Firmware Update (LAN)] button
was clicked when the update
was already in progress.
The USB cable is not connected.
5.System Maintenance
Solutions
from the computer should not
interrupt any ongoing update.
Check the machine's control
panel to see if the update has
completed.
Wait for the current job to
finish, disconnect any
unnecessary cables from the
machine, and then try again.
Download the firmware
package from our website
again.
Cancel any operations being
performed through the control
panel. Put the machine into
standby mode, and then
perform the update again
Send or delete the unsent
fax, and then try again.
Print the received fax, and
then try again.
Clicking the [Firmware Update
(USB)] or [Firmware Update
(LAN)] button during the
update process does not
interfere with any ongoing
update.
Ignore this error message and
complete the update using the
procedure shown in this
manual.
Make sure the USB connection
between the machine and
computer is secure.
If this message persists, try
165

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Troubleshooting

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This manual is also suitable for:

Sp 330snSp 330sfnSp 3710dnSp3710sf

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