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Ricoh SP3 Technical Bulletin
Ricoh SP3 Technical Bulletin

Ricoh SP3 Technical Bulletin

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Model:
SP3
Subject:
SCU ROM Modification
From:
QAC 2nd Field Information Dept.
Classification:
This bulletin describes the software modifications for the SCU board.
Two [Copy1 and MF Shell (Copy2)] ROMs have been changed for this modification
Problem
If the paper is jammed during feed out after
the final stapling print job, SC600 may
occur.
Switch the power off and on to reset the
machine.
If the operator switches to printer mode
regardless of any remaining paper in the
duplex unit from a copier job, Controller
Error 02 will occur.
When using the scanner function, the image
density setting (dark/ light) has the opposite
effect.
When using the scanner function, if an error
occurred, it is possible to switch to the
copier menu from the scanner mode directly
and a controller error may occur.
T
echnical
Troubleshooting
Mechanical
Paper path
Other (
)
B
ulletin
Date:
30-Sep-97
Prepared by:
Part information
Electrical
Transmit/receive
Countermeasure
Modified software.
Modified software.
Modified software.
Modified software.
PAGE: 1/2
No:
1
A.Tokoyama
Action required
Service manual revision
Retrofit information

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Summary of Contents for Ricoh SP3

  • Page 1  echnical ulletin PAGE: 1/2 Model: Date: 30-Sep-97 Subject: Prepared by: SCU ROM Modification A.Tokoyama From: QAC 2nd Field Information Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This bulletin describes the software modifications for the SCU board. Two [Copy1 and MF Shell (Copy2)] ROMs have been changed for this modification Problem Countermeasure...
  • Page 2  echnical ulletin PAGE: 2/2 Model: Date: 30-Sep-97 When replacing the 2 ROMs, please replace them with the applicable combination shown in the table below. Product Code Language ROM: Copy 1 ROM: MF Shell ROM: MSIS (Copy 2) A195-10,15,17,55 English (NA) A1957717G A1957720G *(A1957723C)
  • Page 3  echnical ulletin PAGE: 1/2 Model: Date: Finisher for SP3 30-Sep-97 Subject: Prepared by: SC101 E.Fukuyama From: QAC 2nd Field Information Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( For the machines on which the Finisher is installed, if a large amount of copies is made right after power-up, SC101 may occur.
  • Page 4 PAGE: 2/2 Model: Date: Finisher for SP3 30-Sep-97 Entrance Guide Installation Procedure 1. Peel off the tape seal for the Entrance Guide 2. Place the Entrance Guide on the Main Frame. 3. Attach the Entrance Guide to the Cover...
  • Page 5 Transmit/receive Retrofit information Other ( This bulletin describes the software modification for the BCU board. The new software version has been included in the SP3 machines from September production. Problem Countermeasure Legal size paper (8 1/2” x 14”) cannot be SP mode 1900 has been added.
  • Page 6  echnical ulletin PAGE: 1/1 Model: Date: 31-Oct-97 Subject: Prepared by: Controller Board ROM Modification A.Tokoyama From: QAC Field Information Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This bulletin describes the software modifications for the printer controller board. The new software version has been included in the controller board from October production.
  • Page 7: Troubleshooting

     echnical ulletin PAGE: 1/1 RTB Correction Reissue date: 31-Jan-98 The items in bold italics have been added. Model: Date: 15-Jan-98 Subject: Prepared by: Controller Error E.Fukuyama From: QAC Field Information Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
  • Page 8 Other ( This bulletin describes the software modifications for the SCU board. Two ROMs [Copy1 and MF Shell (Copy2)] have been changed for this modification. The new software version has been included in the SP3 machines from February production. Problem Countermeasure “Set Key-Counter”...
  • Page 9  echnical ulletin PAGE: 2/2 Model: Date: 15-Mar-98 When replacing the 2 ROMs, please replace them with the applicable combination shown in the table below. Product Code Language ROM: Copy 1 ROM: MF Shell ROM: MSIS (Copy 2) A1957717 H A1957720 H A195-10,15,17,55 English (NA)
  • Page 10 This bulletin describes the revision of the upgrade procedure for the SP3 printer controller software. If the SP3 printer controller software must be upgraded in the field, please use the following procedure. New upgrade program files (SCOPY.BAT, FCOPY.EXE and TIMER.EXE) will be use to upgrade the new system software.
  • Page 11 7. On the SP3, enter the Maintenance Menu through the control panel. Refer to the "How to enter the Maintenance Menu" section. 8. On the SP3, press the "Execute" button in the "Download new system software" screen. The control panel displays the following message: "Are you sure you want to Download New System Software?"...
  • Page 12 Please confirm on control panel if download is completed successfully. CAUTION Do not press any key or turn off the machine before confirming on the SP3 control panel that the software download was successful (i.e., until the following message is displayed).
  • Page 13  echnical ulletin PAGE: 1/1 Model: Date: 15-Mar-98 Subject: Prepared by: Controller Software Modification A.Tokoyama From: QAC Field Information Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This bulletin describes the software modifications for the printer controller board. The new software version has been included in the controller board from February production.
  • Page 14 Please replace the floppy disks in the carton box. B. In the field If you have this problem in the field, please replace the floppy disk. ∗ Regarding the new floppy disk kits, for the replacement please contact the Ricoh sales company.
  • Page 15: Action Required

    Transmit/receive Retrofit information Other ( The PS2 OPTION for SP3 (A650-00) has the following two faults. SYMPTOMS 1. At installation, the PS2 board cannot be recognized. 2. New PS software cannot be reprogrammed into the PS2 board, because it is not possible to erase the programmed software before reprogramming it.
  • Page 16  echnical ulletin PAGE: 1/1 Model: Date: 31-Mar-98 Subject: Prepared by: SCU ROM Modification (RTB Correction) A.Tokoyama From: QAC Field Information Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This bulletin corrects a previous technical bulletin (No.6 ;...
  • Page 17 Transmit/receive Retrofit information Other ( This bulletin describes revisions to the Service Program Mode Table for the SP3. Please modify the “Service Program Mode Table” section (page 16) of the technical manual for the SP3 technical manual. This SP mode has been available from the beginning of the SP3 production.
  • Page 18 This technical bulletin is issued only for modification history information. Two ROM chips [Copy1 and MF Shell (Copy2)] have been changed for this modification. This software version had been included in SP3 machines from December 97 production. Engineering Change Request...
  • Page 19  echnical ulletin PAGE: 2/2 Model: Date: 31-Mar-98 Product Code Language ROM: Copy 1 ROM: MF Shell ROM: MSIS (Copy 2) A195-10,15,17,55 English (NA) A1957717H A1957720H *(A1957723D) A195-22 English (EU) A6525102G A6525103G *(A6525101A) A652-01 English (EU) A6525102G A6525103G *(A6525101A) A652-02 German A6525132C A6525133C...
  • Page 20  echnical ulletin PAGE: 1/4 RTB Correction Reissue date: 30-Apr-98 The items in bold italics have been corrected or added. An illustration has been added. Model: Date: 15-Apr-98 Subject: Prepared by: Duplex Jam A.Sasaki From: QAC Field Information Dept. Troubleshooting Part information Action required Classification:...
  • Page 21  echnical ulletin PAGE: 2/4 Model: Date: 15-Apr-98 2) If 1) does not solve the problem, change the position of the spring in the spring clutch to increase the pressure on the bottom plate, or replace the spring clutch. • By adjusting the spring setting, the pressure on the bottom plate in the duplex unit increases.
  • Page 22  echnical ulletin PAGE: 3/4 Model: Date: 15-Apr-98 Stacking Jams 1) Check the condition of the mylar setting on the vibrating plate ass’y. If it is bent or damaged, replace the vibrating plate ass’y (A1544626) Rotate the duplex stack roller. If it makes a clicking sound, it is OK. (If the mylar is bent or damaged, stack jams may occur.) Duplex Stack Roller Vibrating Plate Ass’y...
  • Page 23  echnical ulletin PAGE: 4/4 Model: Date: 15-Apr-98 2) Check to see if the upper guide plate (A13444732) or the duplex tray are deformed. If so, replace the parts. Check procedures: Pull out the duplex unit and put paper in between the upper guide plate and the duplex tray as shown below.
  • Page 24  echnical ulletin PAGE: 1/2 Model: Date: 31-Aug-98 Subject: Prepared by: SCU ROM Modification E.Fukuyama From: QAC Field Information Dept. Troubleshooting Part information Action required Classification: Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( This bulletin describes the software modifications for the SCU board. Three [MSIS, Copy1 and MF Shell] ROMs have been changed for this modification.
  • Page 25  echnical ulletin PAGE: 2/2 Model: Date: 31-Aug-98 When replacing the 3 ROMs, please replace them with the applicable combination shown in the table below. Product Code Language ROM: Copy 1 ROM: MF Shell ROM: MSIS (Copy 2) A195-10,15,17,55 English (NA) A1957717K A1957720K A1957723F...
  • Page 26  echnical ulletin PAGE: 1/1 Model: Date: No.: 30-Apr-99 RA195016 Subject: Prepared by: Scanned Image in the Hard Disk E. Fukuyama From: Technical Service Dept., GTS Division Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other (Software explanation)
  • Page 27 !"#$% echnical ulletin PAGE: 1/1 Model: Date: No.: AD3, SP3 and AD50 09-Jul-01 RA133023 Subject: Prepared by: SC341 E. Fukuyama From: Technical Services Dept., GTS Division Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive...
  • Page 28 echnical ulletin PAGE: 1/1 Model: Date: No.: 13-Mar-03 RA195017 Subject: Prepared by: Trobleshooting for the PSU problem Y.Urushihara From: Technical Services Sec. Service Planning Dept. Classification: Troubleshooting Part information Action required Mechanical Electrical Service manual revision Paper path Transmit/receive Retrofit information Other ( SYMPTOM When the Start key is pressed, the machine powers down then powers back up.