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Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 SUPPORT Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 INFORMATION Web site: www.blackbox.com • E-mail: info@blackbox.com...
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FEDERAL COMMUNICATIONS COMMISSION INDUSTRY CANADA RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class B computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules, which are designed to provide reasonable protection against...
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The FCC requires that connection to the telephone network be made through Universal Service Order Code (USOC) jacks supplied by the telephone company. (If you need to order a modular jack for the ASD-4 from the telephone company, request a USOCRJ11C.) The FCC also requires that...
3.2.2 What Else We Recommend ............5 3.2.3 When You Should Maintain Exclusion ........5 3.3 Installing the ASD-4 on a Single Line with a Single Phone ..... 6 3.4 Connecting Telephone Equipment to the ASD-4 ......7 3.5 Installing the ASD-4 as an Extension [on a Single Line with Multiple Single-Line Phones] ............
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5.1.2 Program Entries ..............38 5.1.3 Clearing Programming Mistakes ..........39 5.1.4 Exiting the Programming Mode ..........39 5.2 The ASD-4’s Features and Functions ..........40 5.3 The Features (ON/OFF Options) in Detail ........42 5.3.1 Feature [0]: Automatic Ring Reduction ........ 42 5.3.2 Feature [1]: Open Line Notification (OLN) ......
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Appendix A: Quick Start Guide ..............67 A.1 Installing the ASD-4 ................67 A.2 Operating the ASD-4 ................ 68 A.2.1 Answering Incoming Calls ............. 68 A.2.2 Using the ASD-4 with a TAD (Answering Machine) .... 68 A.3 Important Notes ................69...
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ASD-4 Contents (cont’d) Appendix and Section Page A.3.1 Surge Protection ..............69 A.3.2 Services That Don’t Work ............69 A.4 If You Have Questions ..............70 Appendix B: Programming Worksheet ............71 Appendix C: Remote Programming Card ............ 75...
ASD-4 2. Introduction 2.1 General Information Thank you for purchasing an ASD-4. The ASD-4 is a state-of-the-art telephone- line-sharing device that lets you operate multiple telecommuni-cations peripherals without installing extra dedicated telephone lines. The ASD-4 quickly directs incoming telephone calls to one of four destinations: a phone, an answering machine, a fax machine, or a modem or other device.
TAD and PHONE ports if it answers the call and does not detect routing tones. Plug your fax machine into the FAX port. For the ASD-4 to automatically transfer any fax call with a CalliNG (CNG) tone to your fax machine, the fax machine must be plugged into this port.
2. A single line with multiple single-line phones (with the ASD-4 connected as one extension), maintaining or not maintaining exclusion. 3. Two lines with or without a two-line phone on the same line as the ASD-4, with or without the ASD-4 connected to the two-line phone, maintaining or not maintaining exclusion on the ASD-4’s line.
You must configure the ASD-4 to maintain exclusion if any of the following conditions apply: • You would like the ASD-4 to ring any extension phones more than once. • You want to do anything more sophisticated than place or receive calls with rotary or pulse-dial extension phones.
1. Unplug the telephone cable from the wall jack. 2. Plug one end of the telephone cable provided with the ASD-4 into the LINE-IN port on the back of the ASD-4. Plug the other end of the cable into the wall jack where the phone was connected.
Figure 3-3, below, shows telephone equipment connected to the ASD-4. This figure shows a complete installation for a single line/single phone arrangement. While connections to wall jacks might be different for other types of phone configurations, the connections to the ASD-4 remain the same for all configurations. Wall...
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ASD-4 NOTE Do not place the ASD-4 on, or in close proximity to, peripheral equipment. NOTE To make full use of the ASD-4’s automatic switching abilities, you must connect your equipment to the proper ports, as explained below, and you must set your equipment to answer on one or two rings.
3.5.2 M AINTAINING XCLUSION To maintain exclusion, the phone line must terminate at the ASD-4, and all telephone equipment on other extensions must connect to the line through the ASD-4’s PHONE port as shown in Figure 3-5 on page 14.
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8. Plug one end of a second phone cable into the PHONE port on the rear panel of the ASD-4. Plug the other end of this cable into jack “Number 2.” 9. Connect the other telephone equipment as directed in Section 3.4. If the ASD-4 is not near the other equipment, you may need to run additional telephone wiring to the equipment to complete this installation.
1. There will be one single-line phone on the same line as the ASD-4. 2. There will be one two-line phone on the same line as the ASD-4. 3. There will be two or more phones on the same line as the ASD-4. 3.6.1 O ASD-4’...
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LINE-IN port on the rear panel of the ASD-4. 5. Plug one end of a third phone cable into the PHONE port on the rear panel of the ASD-4. Plug the other end of the phone cable into the “L2” port on the adapter connected to the telephone.
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Three-Way Adapter Plugged into Wall Jack Power Supply LINE-IN PHONE Port Port Two-Line Phone Three- Adapter L1 + L2 Two-Line Answering Machine Figure 3-5. The ASD-4 installed in a two-line system with a two- line phone and a two-line TAD.
Section 3.5.2, but be careful: Depending on which line you’re attaching the ASD-4 to, you might need to cut and divert the yellow and black wires (L2—line 2) to the yellow and black posts, rather than the red and green wires (L1—line 1) to the red and green posts.
Figure 3-6 on the next page shows telephone devices connected to the ASD- 4 for a KSU phone system. For the ASD-4 to operate properly, it must be “in front” of the KSU or PBX. In other words, the ASD-4 must connect directly to the incoming telephone line (the last line in rollover).
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ASD-4 KSU/PBX From LINE-IN PHONE Port Port ASD-4 should be connected to the “last line in rollover” Figure 3-6. The ASD-4 installed on a KSU/PBX system.
(refer to Sections 3.3 through 3.7). Then follow these steps: 1. Take the telephone cable that runs from from the wall jack to the ASD-4’s LINE-IN port, and unplug it from the wall jack. Plug the free end into the phone jack of the Caller ID equipment.
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ASD-4 LINE-IN PHONE MODEM 12 VAC LINE PHONE Figure 3-7. Caller ID equipment connected to the ASD-4. If you can’t put the Caller ID equipment near the ASD-4, you can install it as...
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CHAPTER 3: Installation an extension on the ASD-4’s line (perhaps as shown in Figure 3-8, below). In this case, follow the installation procedure in the Caller ID equipment’s manual. NOTE In multiple-phone systems where exclusion is maintained (see Section 3.5), you must install the Caller ID equipment “in front of” the ASD-4.
4.1.1 S ’ ERVICES Before you operate the ASD-4, please be aware that certain services offered by the phone company do not work well with, or aren’t compatible at all with, the ASD-4: • Call Waiting: Transmissions involving an older fax machine or modem could be disrupted by Call Waiting’s “beep”...
Do not answer an extension phone on this ring. See Section 4.2.2.B.) From the time the ASD-4 picks up a call until the call is answered “for real” at one of the devices on the same line, the ASD-4 keeps the switching process transparent to the caller by sending the caller a ring-back tone.
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• Lifting the receiver of the phone device connected to the TAD or PHONE port and hanging it up. • Answering a call at any phone on the ASD-4’s line before the call is routed to the FAX or MODEM port.
ASD-4 answers the line. Don’t answer the phone on this ring. Instead, wait until four seconds after the ring stops (so the ASD-4 can try to route the call), then pick up the receiver. (The ASD-4 will detect the extension and, if it’s been ringing the TAD and PHONE ports, will stop doing so.) If you hear fax...
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You will have to tell the caller to hang up and try again, because the ASD-4 can’t detect rotary/pulse commands from any phone that isn’t on its TAD or PHONE port.
PHONE port together. This means that if you pick up one of the extension phones and a call is in progress on another extension or on a phone or TAD on the ASD-4’s TAD port, you will, again, hear that call.
4.2.6 S ENDING A OMPUTER ODEM RANSMISSION To send a computer (modem) transmission with a modem on the MODEM or FAX port, dial out as you would if the ASD-4 weren’t there. Refer to your modem’s manual for instructions.
(see below), calling computers and modems remain silent until a modem answers the call. The MODEM port of the ASD-4 is secured, which means that there are normally only two ways callers can access this port from a remote location.
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For local-call remote access to the ASD-4’s MODEM port, instruct callers to tell their modem to tone-dial this string: ATDT (phone number),22,22,22,22 For local-call remote access to the ASD-4’s FAX port (when there is a modem or fax/modem on it), instruct callers to tell their modem to tone-dial this string: ATDT (phone number),11,11,11,11 For long-distance remote access to the ASD-4’s MODEM port, instruct callers...
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To use the reverse modem protocol, both the sending modem (the calling modem) and the receiving modem (the modem on the ASD-4’s MODEM or FAX port) must be in the “reverse” mode. The ASD-4 must be programmed so that its Reverse Modem Detection feature is turned ON, and the Reverse Modem Port Selection is set to either the MODEM or FAX port (whichever one your modem is on);...
The dial string whose two variants are shown below will allow most modems to use reverse modem protocol to send a call to your ASD-4’s MODEM or FAX port. Callers should tell their modem to tone-dial one of these variants (they should consult their modem’s manual as to which one, and they should...
The name of this “Distinctive Ring Service,” as well as the ring patterns available, may vary with each telephone company. This service might not be available in some locations, but it is required in order for the ASD-4 to route calls by ring pattern. Contact your local telephone company to verify the availability of this service in your area.
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• Enter an RMN phone number up to sixteen digits long by using function [7], RMN Phone Number (see Section 5.3.13). • Set function [8], RMN Conditions, to tell the ASD-4 when to perform RMN (see Section 5.3.14): Enter any combination of...
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ASD-4 will sound 2 beeps (“received fax message”) only. If the ASD-4 is set to perform RMN when the FAX port receives a call, and a caller reaches the FAX port, it doesn’t matter how long the port is on line: The ASD-4 will perform RMN regardless.
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ASD-4 will automatically transfer you to the TAD port. If you don’t want to program the ASD-4: Press the [*] key to exit the programming mode. You will automatically and immediately be transferred to...
However, if you desire, you can reprogram (enter a new value for) any feature or function with a touch-tone phone. The ASD-4 cannot be programmed with a rotary/pulse-dialing phone.
To program the ASD-4 with a touch-tone phone at a remote location, place a call to the ASD-4 from that phone. After the ASD-4 answers the call, press the phone keys that correspond to the ASD-4’s Security Access Code (see Section 5.4.1—[1] [2] [3] [4] is the factory default) between the “phantom ring”...
CHAPTER 5: Programming the ASD-4 The ASD-4 notifies you of correct or incorrect entries with these signals: • THREE SHORT BEEPS indicates that the entry is valid and the ASD-4 has accepted the change. • A SINGLE LOW BEEP indicates that the entry is invalid, or out of normal operating range, and the ASD-4 did not accept the change.
ASD-4 5.2 The ASD-4’s Features and Functions Tables 5-1 and 5-2 list the ASD-4’s capabilities, their factory settings, and the available options. Text sections that follow Tables 5-1 and 5-2 explain the features and functions in detail and provide guidelines for changing feature and function settings.
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CHAPTER 5: Programming the ASD-4 Table 5-2: The ASD-4’s Custom Functions (Multi-Value Options) 1. Access the programming mode by pressing [#] [*] at a local phone or the Security Access Code at a remote phone. 2. Change function settings by entering the function number, followed by a valid...
TAD and PHONE ports to two. The next time a call is answered and routed to the TAD and PHONE ports, the ASD-4 will only ring the TAD and PHONE ports two times and then route the call to the FAX or MODEM port (depending on the setting of feature number [1][2], Automatic Transfer Port Selection).
FAX or MODEM port is on the line, so hang up the phone. If OLN is ON, the ASD-4 will send a short ring to all the phone devices directly or indirectly attached to the TAD and PHONE ports when the device on the FAX or MODEM port releases the line.
CNG tones, or that rotary/pulse-dial, can access the FAX or MODEM port. When the ASD-4 routes a call to the TAD port and the TAD answers it, the ASD-4 scans function [6], the Automatic TAD Transfer Timer. If the amount...
The Automatic No Answer Transfer feature is factory-preset ON, [1] [5] [*]. Turn this feature OFF if you want the ASD-4 to hang up without defaulting to the FAX or MODEM port. Example: To turn the Automatic No Answer Transfer feature OFF, enter...
[6]: CNG D EATURE ETECTION This feature determines whether or not the ASD-4 routes a call with a CNG tone to the FAX port. For best results, the calling fax should dial your number from its “Speed Dial” memory. To secure your fax machine from unwanted fax calls, perform the following tasks: •...
EVERSE ODEM ETECTION This feature determines whether or not the ASD-4 automatically routes a call to either the MODEM or FAX port (depending on the setting of feature [1][1], Reverse Modem Port Selection) when it detects the reverse modem signal. For more details about reverse modem signals, see Section 4.2.7.C.
This feature prevents a device connected to the TAD, PHONE, FAX, or MODEM ports from interrupting a telephone device that is in use on an extension not directly connected to the ASD-4. If a device connected to the ASD-4 goes off hook while an outbound extension call is active, the device receives a busy tone, indicating that the line is in use.
ODEM ELECTION This feature defines where the ASD-4 will route a call with a reverse modem signal. (See Sections 4.2.7.C and 5.3.8 for more information.) The ASD-4 can automatically route these calls to either the FAX or MODEM port. The Reverse Modem Port Selection is factory-preset for the MODEM port, [1] [1][1] [*].
If the Automatic Transfer Port Selection is set to [1] (MODEM), the Automatic TAD Transfer feature and the Automatic No Answer Transfer feature will route calls to the ASD-4’s MODEM port. If the Automatic Transfer Port Selection is set to [0] (FAX), the Automatic TAD Transfer feature and the Automatic No Answer Transfer feature will route calls to the FAX port.
CCESS This function allows you to remotely access the programming mode of the ASD-4 and alter any feature or function. It also allows you to access the TAD and PHONE ports on the ASD-4 to retrieve information when the ASD-4 invokes the RMN feature.
This function allows you to define the MODEM port’s access code. When you or a caller enter this code on the keypad of a tone phone, the ASD-4 transfers the call to the MODEM port. The MODEM Access Code is factory-preset to [2] [2] [*] (the program entry would be [2][3] [2] [2] [*]).
[*] Save changes and exit programming NOTE Do not assign the same ring pattern to more than one port. If a ring pattern is assigned to more than one port, the ASD-4 routes the call to only one of the assigned ports.
[*] Save changes and exit programming NOTE Do not assign the same ring pattern to more than one port. If a ring pattern is assigned to more than one port, the ASD-4 routes the call to only one of the assigned ports. 5.4.6 F [3][3]: MODEM P ’...
[*] Save changes and exit programming NOTE Do not assign the same ring pattern to more than one port. If a ring pattern is assigned to more than one port, the ASD-4 routes the call to only one of the assigned ports. 5.4.7 F...
TAD and PHONE ports simultaneously. This function determines the number of times that the ASD-4 will ring the TAD and PHONE ports before hanging up or transferring the call to another port. If you’re using a TAD, be sure to set your answering machine to answer before this ring count expires.
HANTOM TYLE When the ASD-4 answers a call, it produces a “phantom” ring signal, the intent of which is to make the switching process transparent to the caller. The ASD-4 has seven (7) different phantom ring types to choose from, allowing you to select a ring style similar to your local phone company’s ring signal.
TAD disconnects from the telephone line, and the time on line was less than the value of this timer, the ASD-4 either will not trigger RMN or will not include the TAD in its RMN “beep signal.” If the TAD is on line longer than the timer value, the ASD-4 will trigger RMN and include the TAD in its RMN “beep signal.”...
The Automatic TAD Transfer Timer can range from zero to 99 seconds but is factory-preset to 30 seconds, [6] [3][0] [*]. If the timer is set to [0] or [0][0], the ASD-4 will always TAD transfer and will not trigger RMN when a message is received on the TAD port.
ASD-4 5.4.14 F [8]: RMN C UNCTION ONDITIONS The RMN Conditions function allows you to define which port’s or ports’ being accessed will trigger RMN (see Section 4.4): Condition [1] = TAD access, [2] = FAX access, and [3] = MODEM access. The function is factory- preset to trigger RMN only when a TAD message is received, [8] [1] [*].
ROGRAMMED OCALLY Abby changes her ASD-4’s Security Access Code every three months, and now it’s time to change it again. She writes down the keys she must press to get into the programming mode ([#] [*]), the number of the function she wants...
ROGRAMMED OCALLY A friend who didn’t need it any more has given Carl an ASD-4. However, the friend neglected to give Carl any information about the ASD-4’s current settings. So Carl has read the ASD-4’s manual and decided he’s satisfied with most of the factory settings, except that he wants Open Line Notification ON and he wants automatic transfers to go to the MODEM port.
(1 212 555 1192), and another entry-ending key ([*]); and finally the save-and-exit key ([*]). She picks up the receiver of her hotel phone, dials the ASD-4’s number, and waits until it answers. Then, between “phantom rings,” she enters the Security Access Code: [6] [0] [0] [5] She waits one or two seconds to make sure that the “phantom rings”...
LINE-IN port. 2. My phones only ring one time. When the ASD-4 receives a call, it answers the call on the first ring. This is the ring you hear on an extension phone. After the ASD-4 answers the call, it listens for fax or modem tones.
• Lifting the receiver of the phone device connected to the TAD or PHONE port and hanging it up. • Answering a call at any phone on the ASD-4’s line before the call is routed to the FAX or MODEM port.
If you need to transport or ship your ASD-4: • Package it carefully. We recommend that you use the original container. • If you are shipping it for return or repair, contact Black Box to get a Return Authorization (RA) number. If you are returning it, please...
APPENDIX A: Quick Start Guide Appendix A: Quick Start Guide This Guide shows you the basics of how to install and operate the ASD-4 in a single-line, single-phone system. Please refer to Chapters 3 through 5 of this manual for more information on this and other system configurations.
NCOMING ALLS When a call comes in and the ASD-4 is connected to a single extension, all of the phones on the same line (except those connected to the TAD or PHONE port) ring one time. The ASD-4 answers the call on the first ring. After the ASD-4 answers the call, it listens for any of these signals: •...
The tone will probably have no noticeable effect on newer modems. • Call Forwarding: If Call Forwarding is enabled for a line, the ASD-4 cannot process calls on that line.
ASD-4 A.4 If You Have Questions If you have difficulties when you install or operate the ASD-4, or if the ASD-4 does something you don’t understand, refer to the appropriate sections in the rest of this manual or to Chapter 6: Troubleshooting. If this doesn’t help, call...
APPENDIX B: Programming Worksheet Appendix B: Programming Worksheet When you program the ASD-4, each time you press a key on your phone to enter a programming tone, you have only six seconds to enter the next tone: If you don’t enter the next tone within six seconds, the ASD-4 will exit the programming mode without saving your changes.
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ASD-4 PROGRAM ENTRIES (continued) (put a check mark on the line at left if you’re going to program the given feature or function) _______ [0] or [1] [3] [*] Automatic TAD Transfer (circle one) _______ [0] or [1] [4] [*]...
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APPENDIX B: Programming Worksheet PROGRAM ENTRIES (continued) (put a check mark on the line at left if you’re going to program the given feature or function) _______ [2] [2] [ ] [ ] [ ] [ ] [*] FAX Access Code (write in new value from 1 to 4 digits) _______ [2] [3] [ ] [ ] [ ] [ ] [*]...
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ASD-4 PROGRAM ENTRIES (continued) (put a check mark on the line at left if you’re going to program the given feature or function) _______ [5] [ ] [*] Phantom Ring Style (write in new value) _______ [6] [ ] [ ] [*]...
Appendix C: Remote Programming Card If you think you might need to program the ASD-4 or retrieve TAD messages remotely, make a copy of this page and cut out the card below (don’t separate its two sides). Fold and tape or glue the two sides together.