Black Box MC160A-R2 User Manual
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Black Box MC160A-R2 User Manual

Black Box MC160A-R2 User Manual

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AUGUST 1999
MC160A-R2
MC160AE-R2
Auto Linc Up
CUSTOMER SUPPORT INFORMATION
Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX
FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746
Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018
Web site: www.blackbox.com • E-mail: info@blackbox.com

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  • Page 1 Order toll-free in the U.S. 24 hours, 7 A.M. Monday to midnight Friday: 877-877-BBOX FREE technical support, 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 Mail order: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 Web site: www.blackbox.com • E-mail: info@blackbox.com...
  • Page 2 AUTO LINC UP FCC REQUIREMENTS FOR TELEPHONE-LINE EQUIPMENT 1. The Federal Communications Commission (FCC) has established rules which permit this device to be directly connected to the telephone network with standardized jacks. This equipment should not be used on party lines or coin lines.
  • Page 3 AUTO LINC UP NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
  • Page 4 AUTO LINC UP 10. El equipo eléctrico deber ser situado fuera del alcance de fuentes de calor como radiadores, registros de calor, estufas u otros aparatos (incluyendo amplificadores) que producen calor. 11. El aparato eléctrico deberá ser connectado a una fuente de poder sólo del tipo descrito en el instructivo de operación, o como se indique en el aparato.
  • Page 5 AUTO LINC UP TRADEMARKS The trademarks mentioned in this manual are the sole property of their owners.

  • Page 6: Table Of Contents

    AUTO LINC UP CONTENTS 1. Specifications....... . 7 2. Quick Start........8 2.1 Setting the Modem to Ignore Dial Tone.
  • Page 7 AUTO LINC UP 7. Receiving Data and Faxes..... . 30 7.1 Receiving a Data File..... . . 30 7.2 Receiving a Fax Document.

  • Page 8: Specifications

    Indicators — None Connectors — Handset: (1) RJ-22 female; Data connector: (1) RJ-11; (1) RJ-22 on pigtail Power — MC160A-R2: 120 VAC, 60 Hz; MC160AE-R2: 230 VAC, 50 Hz Size — 5.1"H x 2.9"W x 1.1"D (12.9 x 7.4 x 2.8 cm) Weight —...

  • Page 9: Quick Start

    AUTO LINC UP 2. Quick Start This chapter describes how to manually calibrate and dial using the Auto Linc Up. If you would like to know about other ways of using the Linc Up, read the rest of this manual. Follow these steps: 1.

  • Page 10: Manual Dialing With Auto Linc Up

    AUTO LINC UP Fax/Modem Phone Jack at Line Jack the Wall PC or Macintosh Digital, PBX, or Multiline Phone Handset Jack AC Power at the Wall AC Adapter Figure 2-1. Connecting the Auto Linc Up to a Telephone. Using the AC adapter is optional; the Auto Linc Up also works with batteries (supplied).
  • Page 11 AUTO LINC UP • Remember, if you are operating the Auto Linc Up from batteries, you must take your modem off hook (start your connection) within one minute of calibrating the Linc Up. • Make sure your modem is set to ignore dial tone. NOTE If you cannot set your modem to ignore dial tone, refer to the standard procedure, beginning with Chapter 3.

  • Page 12: Introduction

    AUTO LINC UP 3. Introduction 3.1 General The Auto Linc Up provides a data communications interface between your fax/modem and virtually any PBX or multiline telephone. You can connect the Linc Up in seconds simply by removing the coiled handset cord from the telephone base, connecting the Linc Up to your telephone base, then connecting the handset (with coiled cord attached) and your communications device to the...

  • Page 13: What The Package Includes

    Your package should include the following items. If anything is damaged or missing, please contact Black Box immediately at 724-746-5500. • (1) Auto Linc Up unit • (1) AC adapter (115-VAC for MC160A-R2, 230-VAC for MC160AE-R2) • This user manual...

  • Page 14: Preinstallation Guidelines

    AUTO LINC UP 3.4 Preinstallation Guidelines Please read the complete manual and then return to those sections that suit your needs. Before installing your Auto Linc Up, observe these guidelines: • Connection}—Never connect the Auto Linc Up directly to an analog or digital telephone line (wall outlet).

  • Page 15: Installation

    AUTO LINC UP 4. Installation 4.1 Connection Procedures To connect your Auto Linc Up to a telephone, refer to Figure 2-1 on page 9 and follow the steps listed below. 1. Remove the spiral handset cord from the handset jack on the telephone base unit and insert it into the Auto Linc Up connector jack labeled HANDSET.
  • Page 16 AUTO LINC UP Your installation should resemble the one shown in Figure 2-1 on page 9. 5. Lift the telephone handset and listen for a dial tone. If you do not hear the dial tone, check your connections to make sure they match those shown in Figure 2-1.

  • Page 17: Telephone Autodial Chart

    AUTO LINC UP 5. Telephone Autodial Chart A “Yes” in the “AUTODIAL” column indicates that autodialing is supported with that telephone model. The number in the “SEE NOTE” column refers to a note at the end of the table. Manufacturer Model Autodial See Note*...
  • Page 18 AUTO LINC UP Manufacturer Model Autodial See Note* Executone Encore CX Model 228 Model 432 Key Systems Fujitsu Focus 196 Others GAI-Tronics Cohort Harris Lanier Optic Hitachi Digital Model 200 — HCX-5000 — Intecom IBX System Hitech/1232 Intertel MPK-2 — Axxess Premier Others...
  • Page 19 AUTO LINC UP Manufacturer Model Autodial See Note* Lanier EKT-220 (Elec. Key) Lexar Telex 6 & 8 Macrotel None Specified Mitel Superset SX-200 Determ II Determ III — Determ V Electra Freedom Mark II Others Nitsuko Onyx — Northcom Premier (NC-1648) Northern Telecom Advantage Focus...
  • Page 20 AUTO LINC UP Manufacturer Model Autodial See Note* Premier Digital Rolm Model 120 Model 240 Model 244 Model 312 Model 400 Model 600 Model 612 Model 620 Model 624 Others Siemens Dyad 6 & 8 Dyad Jr. 6 & 8 HCM-600 —...
  • Page 21 AUTO LINC UP Manufacturer Model Autodial See Note* Business Comm — Datastar Meritore Onyx TC22 EX2260 Ultracom CX — Keyset 9 — Toshiba EKT 2000 series EKT 3000 series — EKT 6000 series Perception Strata (Key system) — 103 series Trillium Panther —...
  • Page 22 AUTO LINC UP NOTES 1. If you encounter difficulties, contact Technical Support. 2. Insufficient data is available to determine if the phone system supports autodialing with the Auto Linc Up. 3. Autodial not supported on Model 7300 phones. 4. You may have to dial an outside access number, such as 9, on the phone before autodialing.

  • Page 23: Sending Data And Faxes

    AUTO LINC UP 6. Sending Data and Faxes You can send data and faxes either by automatically dialing (autodialing) a telephone number via the computer or manually dialing the number via the telephone keypad. 6.1 Autodialing Data and Fax Calls To autodial calls, the telephone and/or your phone system must support autodialing.
  • Page 24 AUTO LINC UP digits. If the pause before dialing any digits has been set up, you can use the automatic calibration. 3. To make a connection using a modem or fax/modem, press the Enter key on your computer. Remember that if you plan to use auto calibration, you must enter a two-second delay into your dial string.

  • Page 25: Dialing Data Calls Manually

    AUTO LINC UP • The telephone handset is electronically disconnected when the modem goes off-hook. You must hang up your modem to restore use of your telephone handset. • Some fax software takes a few moments to prepare a document before dialing. This delay may cause a dial-tone “timeout”...
  • Page 26 AUTO LINC UP • DT specifies touch-tone dialing. • Adding the comma adds a two-second delay for the automatic calibration mode. If your communication software does not allow adding a comma in the dial command string, you can add it in front of the first digit of the telephone number you are trying to have the modem dial.
  • Page 27 AUTO LINC UP To operate properly, your modem must go off-hook and dial, even though you manually dialed the remote modem’s telephone number. Your modem does not have to dial the entire telephone number; one digit is sufficient to complete the off-hook process. Transfer the data.

  • Page 28: Dialing Fax Calls Manually

    AUTO LINC UP 6.3 Dialing Fax Calls Manually If the digital telephone connected to your Linc Up does not support autodialing, use the following procedure to dial fax calls manually. If your fax software supports a manual fax feature, you can use that procedure instead of the following to dial fax calls manually.
  • Page 29 AUTO LINC UP Press the Start button on your fax machine after entering the two-second delay in the fax-machine software if using automatic calibration. 4. Use the telephone keypad to dial the telephone number of the remote fax. 5. When you finish sending the fax, return the handset to the cradle.
  • Page 30 AUTO LINC UP • Some fax software takes a few moments to prepare a document before dialing. This delay may cause a dial-tone “timeout” on many telephones. To avoid the dial-tone timeout, either convert the docu- ment to fax format before you prepare to send it, or do not lift the handset from the telephone cradle until the software indicates that it is ready to dial.

  • Page 31: Receiving Data And Faxes

    AUTO LINC UP 7. Receiving Data and Faxes This chapter describes the procedure for receiving data and faxes. 7.1 Receiving a Data File When someone calls you to send a data file, use the following procedure to answer the call and receive the file.

  • Page 32: Receiving A Fax Document

    AUTO LINC UP 3. Use your communication software’s manual- answer or manual-receive command to answer the call. From direct-connect mode, type ATA and press Enter to have your modem answer the call. 4. At the end of the data transfer, return the handset to the cradle.
  • Page 33 AUTO LINC UP 1. When the telephone rings, lift the telephone handset from the cradle. Leave the handset out of the cradle. DO NOT hang it up, or you will terminate the call. 2. To use a fax/modem, use your fax software’s manual-answer or manual-receive command to answer the call.

  • Page 34: Operating Tips

    AUTO LINC UP 8. Operating Tips To make sure you get the most out of your Auto Linc Up, review the operating tips in this chapter. 8.1 Powering the Auto Linc Up Use only the AC adapter supplied with your Auto Linc Up.

  • Page 35: Speakerphones

    AUTO LINC UP To obtain 33.6 kbps or 28.8 kbps connections, the remote modem or fax/modem must support V.34/V.FAST, and the telephone-line quality must be pristine along the entire length of the line. 8.4 Speakerphones Make sure the telephone handset is removed from the cradle until you finish exchanging data.

  • Page 36: No Dial Tone" Error Message

    AUTO LINC UP your communications software to hang up your modem so that the handset is reactivated. You can either use the call-termination feature in your communication software, or type ATH0 and press Enter from direct-connect mode. The manual that came with your software should describe how to hang up the modem.

  • Page 37: Autodialing

    AUTO LINC UP in Chapter 5 (pages 16–21) lists some telephones that do and do not support autodialing. 8.8 Autodialing Some telephone systems will not support autodialing (the ability to have the modem/fax dial the number of the system you are trying to connect with). You can perform a simple test to find out if the phone system the Linc Up is connected to will support autodialing.
  • Page 38 AUTO LINC UP 3. After the dial tone expires, you should hear one of the following: a. Recorded Operator message—this message will usually be “If you’d like to make a call, please hang up and try again...” b. Error Tone—the error tone may sound like a fast busy signal, an alternating high–low tone, or dead silence.

  • Page 39: Calling Technical Support

    8.9 Calling Technical Support If you encounter a problem with your Linc Up and the tips in this chapter don’t help you resolve the problem, call Black Box for technical support at 724-746-5500. Please have the following information handy when you call: 1.
  • Page 40 © Copyright 1999. Black Box Corporation. All rights reserved. 1000 Park Drive • Lawrence, PA 15055-1018 • 724-746-5500 • Fax 724-746-0746...

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Mc160ae-r2

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