Avaya 96X1 Series Using Instructions page 38

Sip agent deskphones with avaya aura call center elite
Hide thumbs Also See for 96X1 Series:
Table of Contents

Advertisement

Index
Numerics
911 calls ...............................................................................
96X1 SIP phones
.................................................................21
active VDN
....................................................................22
feature support .............................................................
UUI ...............................................................................
versus H.323 phones
....................................................21
A
active VDN
...........................................................................22
adding stations
.....................................................................19
adding users ........................................................................
administration tips ................................................................
after call work (ACW)
...........................................................23
automatic alternate routing (AAR) .......................................
automatic route selection (ARS) ..........................................
auxiliary (AUX)
.....................................................................23
Avaya support website support
B
backup files
..........................................................................21
button-based deskphones ...................................................
button modules ....................................................................
C
call handling time .................................................................
call queuing time
..................................................................16
call traffic and signaling, separating .....................................
CM screens
IP Network Region
........................................................14
IP Node Names ............................................................
Numbering-Private Format ...........................................
Off-PBX-Telephone Station-Mapping
Signaling Group
............................................................15
Station ..........................................................................
Trunk Group
..................................................................16
CM templates .......................................................................
communication profile
..........................................................19
concurrent SIP agents .........................................................
configuring IP nodes ............................................................
D
dedicated SIP trunk groups
denial events
........................................................................27
June 2019
............................................34
............................19
..................................................11
Using 96X1 SIP agent deskphones with Call Center Elite
Comments on this document? infodev@avaya.com
E
17
embedded templates
event packages
....................................................................25
evolution server ..........................................................7, 10,
22
22
F
feature access codes (FAC) ................................................
feature buttons
.....................................................................18
after-call
........................................................................25
auto-in
...........................................................................25
auto-msg-wt
..................................................................25
19
aux-work .......................................................................
11
coach ............................................................................
manual-in
......................................................................25
10
q-calls ...........................................................................
10
stroke-cnt
......................................................................25
uui-info
..........................................................................25
vu-display .....................................................................
work-code .....................................................................
feature invocation failure ......................................................
feature server .......................................................................
full-call model
.......................................................................10
21
21
I
implementation checklist
INVITE message
..................................................................16
IP-IP direct audio .................................................................
16
IP node names, administering .............................................
11
L
14
line side
................................................................................21
18
logical agent
.........................................................................27
login .....................................................................................
logout ...................................................................................
18
M
11
media encryption
..................................................................11
25
message
14
INVITE ..........................................................................
NOTIFY ........................................................................
PUBLISH ......................................................................
SUBSCRIBE
.................................................................25
multiple call handling (MCH)
N
NOTIFY message ................................................................
............................................................11
........................................................7
................................................27
11
10
25
25
25
25
25
11
11
14
10
23
23
16
25
25
25
38

Advertisement

Table of Contents
loading

This manual is also suitable for:

Aura 96x1

Table of Contents