Avaya 96x1 Series Application Notes
Avaya 96x1 Series Application Notes

Avaya 96x1 Series Application Notes

Application notes for configuring sennheiser communications a/s cehs-av 03 ehs adapter and sd wireless series headsets with avaya 96x1 series ip deskphone – issue 1.1
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Avaya Solution & Interoperability Test Lab
Application Notes for Configuring Sennheiser
Communications A/S CEHS-AV 03 EHS Adapter and SD
Wireless Series Headsets with Avaya 96x1 Series IP
Deskphone – Issue 1.1
These Application Notes describe the configuration steps required to integrate the Sennheiser
Communications A/S CEHS-AV 03 EHS (Electronic Hook Switch) adapter and SD Wireless
Series headsets with Avaya 96x1 Series IP Deskphone. The Sennheiser Communications A/S
CEHS-AV 03 EHS adapter provides wireless headsets the ability to hear ring tones, answer
and end calls, and mute/un-mute calls directly from the headset including situations when the
user is away from their desk.
Information in these Application Notes has been obtained through DevConnect compliance
testing and additional technical discussions. Testing was conducted via the DevConnect
Program at the Avaya Solution and Interoperability Test Lab.
PM; Reviewed :
SPOC 10/7/2015
Abstract
Solution & Interoperability Test Lab Application Notes
©2015 Avaya Inc. All Rights Reserved.
1 of 14
CEHS03-96x1-64

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Summary of Contents for Avaya 96x1 Series

  • Page 1 These Application Notes describe the configuration steps required to integrate the Sennheiser Communications A/S CEHS-AV 03 EHS (Electronic Hook Switch) adapter and SD Wireless Series headsets with Avaya 96x1 Series IP Deskphone. The Sennheiser Communications A/S CEHS-AV 03 EHS adapter provides wireless headsets the ability to hear ring tones, answer and end calls, and mute/un-mute calls directly from the headset including situations when the user is away from their desk.
  • Page 2 DevConnect Compliance Testing is not intended to substitute full product performance or feature testing performed by DevConnect members, nor is it to be construed as an endorsement by Avaya of the suitability or completeness of a DevConnect member’s solution.
  • Page 3: Test Results

    DW Pro 1/Pro 2/Office headsets using the CEHS-AV03 Adapter has also been completed by Avaya. The recommended profile for use with these headsets is profile #8. For a detailed list of recommended headsets, and directions on assigning a headset profile, see Avaya 96XX Series IP Deskphone and H100 Video Collaboration Station Headsets Profiles, available on support.avaya.com.
  • Page 4 For support on the Sennheiser Communications A/S headset solution, contact Sennheiser Communications A/S technical support at: Website: www.sennheiser.com/service-support/ E-mail: support@senncom.com PM; Reviewed : Solution & Interoperability Test Lab Application Notes 4 of 14 SPOC 10/7/2015 ©2015 Avaya Inc. All Rights Reserved. CEHS03-96x1-64...
  • Page 5: Reference Configuration

    3. Reference Configuration Figure 1 illustrates the test configuration used to verify the Sennheiser Communications A/S CEHS-AV 03 EHS adapter and SD Wireless Series headsets with Avaya 96x1 Series IP Deskphones. The configuration consists of an Avaya S8300D Server running Avaya Aura®...
  • Page 6: Equipment And Software Validated

    Sennheiser Communications A/S P/N 504536 CEHS-AV03 Sennheiser Communications A/S SD Pro 1 Wireless Sennheiser Communications A/S SD Pro 2 Wireless PM; Reviewed : Solution & Interoperability Test Lab Application Notes 6 of 14 SPOC 10/7/2015 ©2015 Avaya Inc. All Rights Reserved. CEHS03-96x1-64...
  • Page 7 Communication Manager. There are no additional settings required on Communication Manager for connection of the Sennheiser Communications A/S CEHS-AV 03 EHS adapter and SD Wireless Series headsets to the Avaya 96x1 Series IP Deskphone. An example of a 96x1 Series IP Deskphone provisioned in Communication Manager is illustrated below.
  • Page 8 Press the MENU button on the phone and then navigate to Options & Settings Call Settings  Headset Signaling … Select the Switchhook & Alerting option. 5.1. Configure a Station for Avaya 96x1 Series SIP Telephone The SIP station was configured automatically through System Manager. Use the display station command to view the station for the 9641G IP telephone.
  • Page 9: Cable Connections

    To connect the Sennheiser Communications A/S CEHS-AV 03 EHS adapter to the SD Wireless Series headsets and to the Avaya 96x1 Series IP Deskphone, refer to the diagram below. Left figure: Plug the Green and Pink end of CEHS-AV 03 adapter into the SD Wireless headset.
  • Page 10 To adjust the microphone sensitivity: Make a call, adjust the Mic.Vol. dial on the back of the headset base while speaking until the desired microphone level sensitivity is reached. PM; Reviewed : Solution & Interoperability Test Lab Application Notes 10 of 14 SPOC 10/7/2015 ©2015 Avaya Inc. All Rights Reserved. CEHS03-96x1-64...
  • Page 11 To Answer a Call: Press the call control button on the headset. Alternatively, press the telephone icon button on the base of the headset. PM; Reviewed : Solution & Interoperability Test Lab Application Notes 11 of 14 SPOC 10/7/2015 ©2015 Avaya Inc. All Rights Reserved. CEHS03-96x1-64...
  • Page 12 To adjust the volume: move the Audio button as shown in the screenshot. When the minimum or maximum volume is reached, a double beep will be heard in the headset. PM; Reviewed : Solution & Interoperability Test Lab Application Notes 12 of 14 SPOC 10/7/2015 ©2015 Avaya Inc. All Rights Reserved. CEHS03-96x1-64...
  • Page 13: Additional References

    Verify that the Sennheiser Communications A/S CEHS-AV 03 EHS adapter and the SD Wireless Series headset have been connected to the Avaya 96x1 Series IP Deskphone. Once the adapter and headset are connected to the deskphone, verify that incoming and outgoing calls can be established with two-way audio to the headset and that the headset can get dial tone and end an active call.
  • Page 14 2015 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

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