Appendix; Trouble Shooting - Teldat C+ Series Manual

Teldat S.A.
Chapter 2 Appendix

2.1 Trouble shooting

The following table can help you solve problems when installing the router. If you cannot solve the problem, contact
your dealer for more information.
Problem
None of the LEDs light up on
the device.
The S LED does not light up.
The local console doesn't re-
spond.
The local console is only show-
ing rubbish.
The device doesn't startup and
the text WARM-UP appears on
the console.
The device is taking a long time
to display the application
prompt.
You have forgotten the router's
access password.
The LAN LED never lights up in
green.
The DSL LED never lights up in
green.
The DSL LED persistently blinks
in red.
The ISDN LEDS never light up
in yellow or green.
The LEDs indicate that the inter-
faces are established, but there
is no connectivity at the data
layer.
Teldat C+ Router Family
Solution
Check the power supply to the device (power source, ON/OFF switch, mains
socket).
Check that all the microswitches are in the OFF position.
Check that the console cable is the correct one and that it is connected to the
device and to the asynchronous terminal.
Check the terminal has the correct port configured.
Check the terminal configuration is 9600 8N1. Check the console is not pro-
cessing events. Check the device is not being remotely accessed by telnet.
Check the terminal has the correct port configured.
Check the terminal configuration is 9600 8N1.
Check microswitch 1 is in the OFF position. You may have to reload the device
BIOS and the routing application.
Check microswitch 3 is in the OFF position.
Ignore the configuration through microswitch 5. (See the
croswitches on page 13.)
Check the LED following the LINK is ON; if it isn't, check the Ethernet cable and
the connection to the network (you may need a crossover cable).
If the device has an xDSL interface available, check the connection to the tele-
phone network, or to the splitter, and make sure that the telephone line you are
connected to supports xDSL service.
If your device has an xDSL interface, check the necessary firmware has been
loaded for the said interface.
If the device has an ISDN interface available, check the connection to the bus is
correct and the termination switch from the S bus is in the correct position.
Check the configuration (routes, IP addresses, ATM VPIs/VCIs, ATM encapsula-
tion, serial interface speed, etc.).
Programming the mi-

2 Appendix

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