Appendix; Troubleshooting; Software Updating; Connectors - Teldat Connect-104 Manual

2 Appendix

Chapter 2 Appendix

2.1 Troubleshooting

The following table can help you solve problems when installing the router. If you cannot solve the problem, contact
your dealer for more information.
Problem
None of the LEDs light up on
the router.
The local console doesn't re-
spond.
The local console only displays
odd characters.
You have forgotten the router
password.
The LAN LED never lights up in
green.
The DSL LED never lights up in
green.
The WLAN LED never lights up
in green.
The date and time configured in
the router are lost on restart.

2.2 Software Updating

The Teldat Connect-104 can be updated to newer versions. Please contact your dealer for further details on new
versions.
There are several ways to update a Teldat router. For further information, please see the software updating manual.
The software required to update Teldat routers is supplied in a format known as distribution. This consists of a
single file that contains all the files needed to update your device, as well as detailed information on the content.

2.3 Connectors

16
Solution
Check the power supply to the router (power source, ON/OFF switch, main power
outlet).
Check that the console cable is the correct one and that it is connected to the
device and to the asynchronous terminal.
Check the terminal has the correct port configured.
Check that the terminal configuration is 9600 8N1. Check that the console is not
processing events.
Check the terminal has the correct port configured.
Check that the terminal configuration is 9600 8N1.
Ignore the configuration by means of the RST pushbutton, as explained in the rel-
evant section.
Check the Ethernet cable and the connection to the network (you may need a
crossover cable).
If the router has an xDSL interface available, check the connection to the network,
or to the splitter, and make sure that the telephone line you are connected to sup-
ports xDSL service.
Check both your router configuration and that for the remote station(s).
If these parameters were configured through the time set command, they will be
lost when the router is restarted. To keep the date and time configuration, use
NTP.
Teldat S.A.
Teldat Connect-104 Router